- MyFlorida (Tallahassee, FL)
- CALL CENTER SERVICES REPRESENTATIVE I - 60044747 1 Date: Nov 20, 2025 The State Personnel System is an E-Verify employer. For more information click on ... Requisition No: 860273 Agency: Children and Families Working Title: CALL CENTER SERVICES REPRESENTATIVE...hiring process. If you experience problems applying online, please call the People First Service Center… more
- Cardinal Health (Tallahassee, FL)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes orders ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Justice, Bureau of Prisons/Federal Prison System (Tallahassee, FL)
- …successful reentry into our communities. Responsibilities Serves as a Customer Service Representative overseeing the call center telephone service ... work details. Responsible for the day-to-day operation of the call center and supervision of the inmate...surplus or displaced from a position in the competitive service . To receive selection priority for this position, you… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other ... **5** Responsible for routine/basic inbound call , outbound call , email, and web chat services , as...call volume. + Ability to provide effective customer service and deal tactfully and courteously with the public.… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …diploma or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience** + Oral and written ... chat, US mail, and email communication methods. **What is the position?** The Customer Service Representative (CSR) plays a significant role on a fully remote… more
- CVS Health (Tallahassee, FL)
- …Summary** CVS Aetna has an opportunity available for a full time Customer Service Representative in the Employee Assistance Program (EAP) team. This role ... with advanced notice due to business need. + **Holiday/PTO Requirements:** As a 24-hour call center operation, we will treat holidays as normal working business… more
- Sharecare (Tallahassee, FL)
- …everyone. To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, ... inputs data, and provides a high level of customer service , always extending courtesy and professionalism. The CSR handles...drive participation in programs. + Meet or exceed established call center metrics, attendance standards and quality… more
- Humana (Tallahassee, FL)
- …communication skills both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High ... put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting… more
- Humana (Tallahassee, FL)
- … Read Only + Previous experience in medical claims processing + Previous inbound call center or related customer service experience + Previous grievance ... a valued member of Humana's Internal Review Team as a Grievances & Appeals Representative , where you will play a critical role in addressing client concerns and… more
- CVS Health (Tallahassee, FL)
- …other clinical services . **Required Qualifications** + Minimum of 1 year in a customer service or call center environment ( call center type ... environments preferred, if doctors office then anything below managing 75 calls/day would not translate to similar environment). + Must have effective and empathetic communication style in managing inbound calls and communications with clients and team… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- Responsible for providing assistance, services , resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and ... work/life issues to military service members and their families. Demonstrates an advanced ability...+ Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + ... production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …experience troubleshooting Linux and Unix based systems. + Participate in on- call rotations to provide 24x7x365 infrastructure operations support. + Support ... infrequent after hours and weekend escalations as needed (aside from on- call rotation). + Optimize system operations and resource utilization as well as perform… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …supporting DoD and/or federal government contracts/programs + Experience supporting large call center operations + Ability to effectively build positive ... activities for lower activity operational periods. + Ensures appropriate response to service level variations by working with client and operations management to… more
- SolomonEdwards (Tallahassee, FL)
- …with the organization's desired culture and values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual ... About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full- service professional services firm offering financial,...one of its mortgage clients to operate in a call center environment supporting consumer direct lending.… more
- MyFlorida (Tallahassee, FL)
- … Service website (http://www.sss.gov/) . If you experience problems applying online, please call the People First Service Center at ###. The State ... with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (###). Notification to the hiring authority must be made… more
- MyFlorida (Tallahassee, FL)
- …professional experience in the area of insurance, retirement or social security, administration, call center , customer service , fiscal work, statistics, or ... access FRS Online after being assisted by a Contact Center representative . Organizes data and prepares a...must notify the agency hiring authority and/or People First Service Center (###). Notification to the hiring… more
- Cognizant (Tallahassee, FL)
- …issues and assist clients with navigation + **Experience:** + Call center experience preferred + Banking or financial services experience highly desired ... **Banking Customer Support Representative (Remote)** Are you passionate about delivering exceptional...possess a solid understanding of **banking processes and account services ** . In this role, you will guide clients,… more
- MyFlorida (Tallahassee, FL)
- …representing the Department or the State. This position serves as a customer service representative on behalf of this division when interacting with customers ... media, as well as when responding to incident/request through service desk services . + Provide assistance and...must notify the agency hiring authority and/or People First Service Center (###). Notification to the hiring… more
- MyFlorida (Tallahassee, FL)
- …with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (###). Notification to the hiring authority must be made ... GOVERNMENT OPERATIONS CONSULTANT III - 60074860 Pay Plan: Career Service Position Number: 60074860 Salary: $ 3,115.38- $7,692.31 Bi-weekly...and Families (DCF) is the state of Florida's social services agency. The agency oversees services for… more