- SHI (Tallahassee, FL)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. ... end-users' representative on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account creations,… more
- Trellix (Tallahassee, FL)
- **_Job Title:_** Customer Success Manager , Public Sector **_Role Overview:_** Role Overview: The Customer Success Manager (CSM) is responsible ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- Wolters Kluwer (Tallahassee, FL)
- The ** Customer Success Manager , Lippincott Solutions** is responsible for driving the implementation of all Nursing Solutions products into existing and new ... targeted, scheduled lead generation campaigns as directed by Sales Manager . This would include phone calls, email campaigns, and...if no degree, 3 years of sales support or customer success experience. **Required Experience: 2+ years… more
- Cleo (Tallahassee, FL)
- ** Customer Success Manager ** at Cleo (US) Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each ... over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately recorded… more
- Iron Mountain (Tallahassee, FL)
- …a culture that will welcome your unique contributions? If so, let's start the conversation. The Customer Success Manager (CSM) role is a key member of the ... and impact on National/Vertical accounts. **Contract Renewals and Negotiations:** + The Customer Success Manager (CSM) partners with the BDE and the … more
- Trustmark (Tallahassee, FL)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- Trellix (Tallahassee, FL)
- **_Job Title:_** Product Manager , Customer Success **_Role Overview:_** to be added The Product Manager , Customer Success position is a ... environment with global teams supporting global customers * Experience as Product Manager , Technical Account Management, Customer Success Management, Support… more
- PagerDuty (Tallahassee, FL)
- …Are you passionate about helping businesses achieve their goals? If so, then a portfolio customer success manager role might be perfect for you! As a ... executive to explore potential upsells that add further value to the customer journey. + Customer Success Measurement: You'll track key metrics like … more
- Lumen (Tallahassee, FL)
- …and cross-sell opportunities and engaging sales accordingly. This role reports directly to the manager of Customer Success and is considered an individual ... digitally connect the world and shape the future. **The Role** As a Customer Success Advocate II you will have the opportunity to ensure our Mid-Market customers… more
- Quadient (Tallahassee, FL)
- …Introduce and Hand clients over to the next set of responsible parties such as Quadient's Customer Success Manager , Account Manager , and Support Teams + ... The Implementation Solution Consultant is a Services role within the Customer Success (CS) function at Quadient, providing the foundation for new clients… more
- Cardinal Health (Tallahassee, FL)
- …**_contributes to Cardinal Health_** The Clinical Manager for our Gastroenterology (GI) Customer Success team is responsible for leading the Customer ... specific objectives defined by the VP of Customer Success . In this role, the manager will be held primarily accountable for the overall direction and… more
- Verint Systems, Inc. (Tallahassee, FL)
- …Reporting, Dashboards, adhoc) which as requested by customers and communicated by the Customer Success Manager . + Develop recommendations for improving the ... to conduct superior analytics, as suggested by the product team or customer success leadership. + Leverage expertise during analysis relative to verticals or… more
- NCR VOYIX (Tallahassee, FL)
- …(deepening the NCR share of client "wallet'), and retention. In close partnership with the customer success manager (CSM), inside sales (IS), and field sales ... and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to...roadblocks and works closely with the aligned CSM, business manager and support leaders to quickly address issues and… more
- Ford Motor Company (Tallahassee, FL)
- …businesses thrive today and into the new era of electrification. The Fleet Success Manager will primarily be responsible for generating new business through ... customer relationships post onboarding to include upselling and customer experience management. + Represent Fleet Success ...and customer experience management. + Represent Fleet Success Team at key dealer and customer … more
- Aaron's Inc (Tallahassee, FL)
- …and assume a wide variety of job functions at the direction of the General Manager . **Skills for Success ** Customer Account Managers can connect and relate ... also eligible for incentive pay based on performance. Aaron's Customer Account Managers drive the success of...company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence… more
- UKG (Ultimate Kronos Group) (Tallahassee, FL)
- …ensure successful completion of project discovery sessions * Determine and document customer success criteria * Maintaining adherence to UKG implementation ... infrastructure (project plans, issues lists, communication plans, project schedule with the customer ) * Assisting Practice Manager by accurately forecasting each… more
- UKG (Ultimate Kronos Group) (Tallahassee, FL)
- …ensure successful completion of project discovery sessions * Determine and document customer success criteria * Maintaining adherence to UKG implementation ... infrastructure (project plans, issues lists, communication plans, project schedule with the customer ) * Assisting Practice Manager by accurately forecasting each… more
- Ross Stores, Inc. (Tallahassee, FL)
- …largest off\-price retailer with over 2,000 stores, and a strong track record of success and growth\. Our focus has always been bringing our customers a constant ... As part of our team, you will experience: + ** Success \.** Our winning team pursues excellence while learning and...and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates… more
- NCR VOYIX (Tallahassee, FL)
- …stores, restaurants and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to reduced costs and ... projects are unique for every type of project depending on the customer and engagement type: solution designs, implementations, deployments, upgrades, training and… more
- Wolters Kluwer (Tallahassee, FL)
- …the Lead Product Manager will also be responsible for the commercial success of the new product solutions after launch. The role will work with Product ... The Lead Product Manager will be responsible for making recommendations for...launch those products. By analyzing global market trends and customer needs, and by identifying appropriate content from across… more