• Contact Center Quality Specialist - III

    ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
    …brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities ... communications process improvement. + Coordinates with client to create content for agent communications. + Develops and distributes new agent communications,… more
    ASM Research, An Accenture Federal Services Company (07/11/25)
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  • Customer Service Quality Assurance Specialist III…

    ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
    …brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities ... communications process improvement. + Coordinates with client to create content for agent communications. + Develops and distributes new agent communications,… more
    ASM Research, An Accenture Federal Services Company (06/06/25)
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  • Agentic AI Solutions Architect

    Highmark Health (Tallahassee, FL)
    …This role will lead the design and architecture of our next-generation intelligent agent systems and solutions powered by generative AI. As a key technical expert, ... 3 years of experience with Architecting and designing AI agent systems or similar autonomous systems + 2 years...this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of… more
    Highmark Health (06/19/25)
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  • Customer Service Representative

    ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
    …call to the open case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking of award records and ... It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to… more
    ASM Research, An Accenture Federal Services Company (07/26/25)
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  • Principal Product Manager - Threat Intelligence…

    Lumen (Tallahassee, FL)
    …research, and data science teams to build AI-powered security products, including agent -based automation and GenAI defenses. + Define and prioritize features and use ... employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and… more
    Lumen (07/18/25)
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  • Director Platform Engineering

    Iron Mountain (Tallahassee, FL)
    …the world to preserve their invaluable artifacts, extract more from their inventory , and protect their data privacy in innovative and socially responsible ways. ... consistently lead by example, be a role model, and a strong change agent for your team and the larger technology team. **Organizational Leadership:** * Executive… more
    Iron Mountain (07/03/25)
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  • Representative II, Customer Care Order Placement

    Cardinal Health (Tallahassee, FL)
    …and other internal customers in accordance with scheduling, demand planning and inventory . The Representative II administers orders in internal systems and responds ... in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to meet the needs of our customers throughout the… more
    Cardinal Health (07/03/25)
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  • Agentic AI Engineer

    Highmark Health (Tallahassee, FL)
    …large language models (LLMs) + 3 years' experience in Building and deploying AI agent systems or similar autonomous systems + 2 years' experience in Developing and ... by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this… more
    Highmark Health (06/19/25)
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