- Army National Guard Units (Springfield, IL)
- …the JOC, exchanging information with other emergency response agencies, coordinating data collection and reporting , coordinating with field personnel, preparing ... EXCEPTED SERVICE POSITION. This National Guard position is for a JOINT OPERATIONS CENTER TECHNICIAN (TITLE 32), Position Description Number D12450000 and is part of… more
- General Motors (Springfield, IL)
- …Edge (Preferred Qualifications):** + Experience with Salesforce data . + Experience with Contact Center data . + Experience with Customer Event data ... Data Science Innovation Hub functions in a matrixed reporting structure to develop data products for applied analytics solutions. Initial focus will be on… more
- Lincoln Financial Group (Springfield, IL)
- …**Requisition #:** 73192 **What You'll Be Doing** Lincoln National Corporation seeks a Contact Center Technologies, Senior Business System Analyst in Radnor, PA. ... To modernize Contact Center and support multiple ...data virtualization, table updates, build and run of reporting queries. Maintains knowledge on current and emerging developments/trends… more
- Aspen Dental (Springfield, IL)
- **Job Summary** : In this position, you would be joining our fast-growing contact center team that thrives on innovation, growth, and development. As a ... ensuring a positive user experience you will be gathering data to support new use cases and improve current...with outside departments including but not limited to scheduling center , RCM, field support, IT, HR, Risk Management, and… more
- Army National Guard Units (Springfield, IL)
- …problems in operating and maintaining systems and software programs. Analyze personnel data , historical data , and current training priorities to develop accurate ... Memorandum and the Regional Training Coordination Conference Program by extracting data from ATRRS and other sources. Provide technical advice and information… more
- Highmark Health (Springfield, IL)
- …and provincial laws to ensure compliance and manages remediation and ways our employees contact HR Services Center . Maintains a high level of customer service, ... and liabilities and the general ledger interface that includes data for financial reporting and cost allocations....any and all users. If you would like to contact us regarding the accessibility of our website or… more
- Kedrion Biopharma, Inc. (Springfield, IL)
- …to work in the US For more information on** **E-verify** **, please contact the Dept. of Homeland Security.** _Kedrion_ _Biopharma & KEDPLASMA offer_ _a number ... corporate policies. 2. Ensure that production personnel follows compliance of all Center activities with cGMP, Kedplasma DCOP's (Donor Center Operating… more
- Evolent Health (Springfield, IL)
- …with payers and primary care providers. In 2022, the most recent year of data available, ECP generated over $55M of savings for Medicare in the Shared Savings ... leadership of functions integrated across Evolent, including Analytics, Actuarial, Data /Technology, Finance, Growth, and Product Development + Builds and maintains… more
- Evolent Health (Springfield, IL)
- …subject matter expert for Operations and support ad hoc analysis and data requests including highlighting unexpected variances / trends and engaging business leaders ... to jointly investigate these items + Bring creativity and data -driven depth to solutioning opportunities with Operations + Continuously improve our models as our… more
- Guardian Life (Springfield, IL)
- …confidentiality standards as set by Guardian and applicable legal requirements ** Reporting Relationships** + This position reports to the Team Leader **Functional ... toggle, etc.) including ability to quickly input / retrieve data while working with customer on the telephone +...Service and insurance industry. + 2-3 years of Call Center experience is preferred. + Internet speed at a… more
- Evolent Health (Springfield, IL)
- …into roadmap. + Partner with Evolent analytics leadership on scalable performance reporting for our Tech & Services provider network. + Monitor provider network ... developing strategy in partnership with product teams by leveraging data analytics to identify opportunities for continuous improvement. +...internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to… more
- IMSolutions, LLC (Springfield, IL)
- …work, including thorough analysis from extensive research and compiling statistics and data . + Support price analysis, negotiation, and the appropriate use of funds ... business, policy, and analytical work, including research and compiling statistics and data . + Prepare various documents to include Memorandums for Record (MFR), and… more
- Verint Systems, Inc. (Springfield, IL)
- …sales and partner channels, as well as having a deep understanding of the contact center market landscape, competitive analysis, and pricing strategy. A strong ... Platform Strategy, driving overall business growth. This role is reporting into the Verint Product Organization, and you will...understanding of SaaS business models, Data , AI, and enterprise IT ecosystems is required. You… more
- Sutherland Global Services (Springfield, IL)
- …Promote-from-within advancement opportunities + Experience working in a customer service or contact center environment with a passion for providing an ... and is used to comply with government record keeping, reporting , and other legal requirements. Periodic reports are made...file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT… more
- Sutherland Global Services (Springfield, IL)
- …of the US healthcare and hospital industry + Customer service experience; contact or Call Center experience preferred. + Strong typing (60WPM), ... and is used to comply with government record keeping, reporting , and other legal requirements. Periodic reports are made...file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT… more
- Sutherland Global Services (Springfield, IL)
- …trainer dedicated to Sutherland + Experience working in a customer service or contact center environment with a passion for providing an exceptional guest ... and is used to comply with government record keeping, reporting , and other legal requirements. Periodic reports are made...file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT… more
- Air National Guard Units (Springfield, IL)
- …and information sharing; partners with administrators to analyze and synthesize data , develop and publish command level strategic management plan, provides ... making, and increases efficiency. Develop, maintain, and monitor integrated reporting systems affecting programs with interrelated functions and operations. Research… more
- Omnicell, Inc. (Springfield, IL)
- …for daily dispensing. + Responsible for prescribed maintenance of automation products and reporting unresolved issues to the Technical Assistance Center (TAC). + ... drugs to be added to automation products based on data usage, demand, and workflow. + Perform daily and...during our hiring process. If you need assistance, please contact us at ###@omnicell.com . At Omnicell, respect for… more