- University of Michigan (Ann Arbor, MI)
- Call Center Representative Apply Now **Job Summary** Call Center Representative will be responsible for handling inbound and outbound calls. The ... employment opportunity employer. **Job Detail** **Job Opening ID** 261847 **Working Title** Call Center Representative **Job Title** Call Center … more
- AbbVie (Ann Arbor, MI)
- …to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies ... to meet or exceed on those objectives. + Create pre- call plan using SMART objectives and execute post- call...position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry… more
- Trinity Health (Ann Arbor, MI)
- …**Experience:** 2+ years of customer service experience, preferably in a healthcare call center environment or operator console with experience in data ... This position is 100% onsite and is based out of our Regional Call Center in Ann Arbor, Michigan. Relocation assistance is not available. **REQUIRED SKILLS AND… more
- Molina Healthcare (Ann Arbor, MI)
- …members and pharmacies. * Assists with clerical tasks and other day-to-day pharmacy call center operations as delegated. * Effectively communicates plan benefit ... pre-work up to case preparation. * Proactively identifies ways to improve pharmacy call center member relations. Required Qualifications * At least 1 year… more
- Molina Healthcare (Ann Arbor, MI)
- …**Required Qualifications** * At least 1 year of related experience, including call center or customer service experience, or equivalent experience combination ... * Adheres to pharmacy policies and procedures related to appropriate call resolution/transfer to internal departments as required. * Utilizes appropriate resources… more
- Molina Healthcare (Ann Arbor, MI)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- Fresenius Medical Center (Monroe, MI)
- …state/federal regulations and company policy. * Provides scheduled after hour technical on- call coverage for your clinics as needed. **EDUCATION AND CREDENTIALS:** + ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- Shelter Association of Washtenaw County (Ann Arbor, MI)
- …shelter for Washtenaw County individuals. SAWC is housed at the Robert J. Delonis Center in downtown Ann Arbor. SAWC works with a diverse range of people struggling ... of de-escalation skills. The Mental Health Coordinator will act as a representative of SAWC in connection with mental health treatment services, most notably… more