- EDB (Phoenix, AZ)
- …efforts. **What you will bring ** + 5+ years of experience in customer -facing technical support management or equivalent experience + Bachelor's ... stakeholders + Develop and deliver process improvements pertaining to Technical Support operations ** Customer Engagement**...product development and consulting strategies + 5+ years of experience managing technical support teams… more
- Red Hat (Phoenix, AZ)
- …schedule. What you will bring: + 5+ years of experience in a customer -facing technical support or solutions engineering role. + Proven experience ... Red Hat is seeking a Senior Technical Support Engineer with a strong...deployment, and configuration to join our Managed Cloud Services Customer Experience team. This is a US-based… more
- Rocket Software (Phoenix, AZ)
- …**Required** **Qualifications:** + At least 4-8 years of customer facing experience (database admin, technical support etc) working with Enterprise ... Experience deploying cloud server environments and applications, ideally with experience using Kubernetes + Previous customer facing consulting experience… more
- Cornerstone onDemand (Phoenix, AZ)
- …LXP, etc. is a plus + Minimum of 5 years' experience in a technical customer support role. Preferably with enterprise SaaS solutions. + Excellent written ... The Advanced Technical Support Specialist is responsible for...communication skills are required, including the ability to communicate technical concepts clearly and effectively. + Experience … more
- Nutanix (Phoenix, AZ)
- …with Heart.** **The Opportunity** Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion ... engagement and proactive support . This is a technical role that requires strong customer management...outcomes. **What You Will Bring** + 8-12 years of experience in customer -facing technical roles,… more
- Highmark Health (Phoenix, AZ)
- …and a strong collaborator, possessing proven experience with Adobe Experience Platform (AEP) and ideally Customer Journey Analytics (CJA). You ... solution alignment to enterprise goals and standards + Perform technical analysis and provide insights to support ...cycle used by our enterprise + 3 years of experience defining system architectures and exploring technical … more
- Confluent (Phoenix, AZ)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... You will also utilize relationship management skills & industry experience to guide the customer on how...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
- Confluent (Phoenix, AZ)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... You will also utilize relationship management skills & industry experience to guide the customer on how...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
- Grand Canyon Education (Phoenix, AZ)
- …demeanor; ability to remain calm and professional in all situations. + Call center or technical support experience highly desirable. + Must be able to pass ... Technical Support Specialist I - Remote...members and other GCU departments on behalf of the customer to resolve issues. + Consistently meets first contact… more
- Meta (Phoenix, AZ)
- …will have extensive experience building effective and efficient developer or customer support solutions utilizing proven and emerging technologies. You are ... the Developer Support Team, responsible for scaled support for non- technical issues. As a Developer...11. 5+ years of experience in developer support , customer support , customer… more
- Confluent (Phoenix, AZ)
- …teams of local, remote, and/or international employees + Experience working in a customer facing support role + Strong experience handling both ... Platform. Data Connects Us. **About the Role:** Confluent's Global Technical Support Team is a critical part...experience hiring and managing technical … more
- Fujifilm (Phoenix, AZ)
- **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- AAA Northern California, Nevada & Utah (Tempe, AZ)
- …. + Six months or more of technical support or helpdesk experience (preferred). + Call center or customer facing experience (preferred). + Bilingual ... Remote troubleshooting + Ability to research, respond, and resolve customer technical issues related to alarm panels,...the call and any resolution notes + Provide basic customer support + Answer calls in the… more
- TEKsystems (Scottsdale, AZ)
- …improve knowledge and develop analytical and technical skills Skills Technical support , Customer service, Troubleshooting, networking, single sign-on, ... Video, routing and switching Top Skills Details Technical support , Customer service,Troubleshooting,networking,single sign-on,Video,routing and switching… more
- Abbott (Phoenix, AZ)
- … Professional is the primary automation account contact covering both technical support and customer experience . The position provides ongoing proactive ... product support for assigned accounts. The customer experience aspect of this role will...maintaining the effectiveness of the quality system. + Provides technical Level I and Level II phone and on-site… more
- Fujifilm (Phoenix, AZ)
- **Position Overview** The Technical Support Engineer, MI - II (Tier II) handles remote technical support across our product lines for HCUS customers. The ... of the position is to be versed in primary support across our Synapse products, and the ability to...the ability and skillset to answer and facilitate incoming customer calls, effectively communicate with our customers, and document… more
- Arrow Electronics (Mesa, AZ)
- …applications. + Support enablement, training, and upskilling initiatives of our customer -facing teams + Work closely with Arrow's technical and sales teams ... areas generally and may also assist in responding to customer proposals as required. As a Technical ...to understand AI solutions and provide technical support to internal and external stakeholders.… more
- Red Hat (Phoenix, AZ)
- …as needed and ensure exceptional service experience **What You Will Bring** * Experience in a technical support , software development or engineering, or ... clear and concise documentation * Collaborate with engineering, R&D, product management, and technical support teams * Create and maintain technical … more
- Celestica (Phoenix, AZ)
- …will be applied across multiple customers. Additionally this role provides collaborative technical support to Sales, Business Development, and in particular HPS ... 's point of view in activities. + Helps manage customer technical perceptions and the overall ...years years of technology related engineering/marketing and business development experience . **Typical Education** Technical degree (BSEE, BS… more
- GovCIO (Phoenix, AZ)
- … support of product line operations. Additionally, this candidate will also support technical subject matter expertise in cyber security, VA architecture ... and processes across an entire product line. + Provide technical support for product teams as it...** + Bachelor's Degree in a Business, Engineering, or technical discipline plus 15 years of experience ;… more