- Pearson (Phoenix, AZ)
- **Job Summary:** As Customer Program Manager (CPM), you play a crucial role in ensuring our customers achieve success with Pearson's WFS products by ... collecting, managing and analyzing data to improve customer success operational efficiency and effectiveness. Your focus will be creating strategic programs that… more
- Amazon (Tempe, AZ)
- …Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... program . The key responsibilities of a Senior Customer Success Manager include but...specified SLA. * Drive optimal program and Customer Success Manager satisfaction. *… more
- Amazon (Tempe, AZ)
- …Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... program . The key responsibilities of a Senior Customer Success Manager include but...specified SLA. * Drive optimal program and Customer Success Manager satisfaction. *… more
- CGI Technologies and Solutions, Inc. (Phoenix, AZ)
- ** Customer Success Manager ** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fairfax ... interesting and strategic work. CGI is Seeking an experienced Customer Success Manager to join...Manager plays a key role within the Advantage program , sharing insight gained from clients directly back to… more
- Amazon (Tempe, AZ)
- Description The Manager of Customer Success will be responsible for managing a team Customer Success Managers who convert seller leads (drive sales) ... and services. Key job responsibilities The responsibilities of a Manager , Customer Success include but...Hold your team accountable, while helping remove blockers to success 4) Strategy and Program Management: Contribute… more
- Amazon (Tempe, AZ)
- …of our shipper success program A day in the life As a Customer Success Manager II, you'll start your day reviewing shipper performance data and ... Description Join Amazon's Global Logistics team as a Customer Success Manager II...shipping ecosystem. Your expertise will directly impact Amazon's shipper success program , contributing to our mission of… more
- Philips (Phoenix, AZ)
- As the Customer Success Manager , you will be responsible for formulating and driving project plans, in accordance with the goals and timing, set by the ... Customer Success Lead. You will specify and...Customer Success Lead. You will specify and provide planning proposals...to participate in our comprehensive Philips Total Rewards benefits program , which includes a generous PTO, 401k (up to… more
- Verint Systems, Inc. (Phoenix, AZ)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Senior Customer Success Manager will support clients to improve the ... intelligence of their sales and service agents. The Senior Customer Success Manager will work...manage client and internal team communications at both the Program and Executive levels + Identify opportunities to expand… more
- ADP (Tempe, AZ)
- …(SFDC or NXT) + Experience as a Salesforce Administrator + Experience as a Customer Success Manager + Ability to work asynchronously + Exceptionally ... **ADP is hiring a Lead Client Success Operations Manager .** In this role,...leverage your process and data-oriented mindset and passion for customer success to build out new processes… more
- EBSCO Information Services (Phoenix, AZ)
- …global, inclusive mission. Join us to help make an impact. **Your Opportunity** The Customer Success Manager (CSM) partners with EBSCO's Clinical Decisions ... value for the customer . **What You'll Do** Primary contact and project manager for key clients post sales adoption. Monitor product usage against key performance… more
- Lincoln Financial (Phoenix, AZ)
- … customer experience, customer engagement, vendor or relationship management, customer success , or similar role related to the specific responsibilities ... 74361 **The Role at a Glance** As a **Product Manager ** on the Financial Wellness team, you would play...needs of Lincoln's customers + Defines the vision and success measures for prioritized product offering(s) in collaboration with… more
- FranklinCovey (Phoenix, AZ)
- …of Revenue Operations of Customer Growth and our Sr. Director of Customer Success . The position will co-own the go-to-market (GTM) strategy, manage our ... and institutions. To learn more, visit franklincovey.com . **Title:** Manager of Revenue Operations & Strategy - Customer...third of this role will focus on our Client Success team, with the other two thirds supporting our… more
- Celestica (Phoenix, AZ)
- … Business Unit General Manager 2 leads a team of multiple Global Customer Business Unit Directors, Global Program Managers, and Commercial Managers to manage ... must deal with complex and controversial negotiations, problem resolution, and project/ program implementations all while doing this in an ever changing competitive… more
- Amazon (Tempe, AZ)
- …third-party partners and work to resolve operational issues. As a program manager you will work cross-functionally to drive customer centric programs. This ... Description Amazon is looking for a Program Manager with a strong delivery...are looking for a detail-oriented, analytical, innovative, hands-on, and customer -obsessed Carrier Manager that can manage the… more
- Chewy (Phoenix, AZ)
- **Our Opportunity:** Chewy is seeking a **Senior Customer Service Manager ** for Core Operations to lead our **Overnight Team** to drive performance, engagement, ... process optimization, and continuous improvement, enhancing both the employee and customer experience while driving operational success . **What You'll Do:**… more
- Amazon (Tempe, AZ)
- …continues to grow and evolve as a world-class e-commerce platform. AHS Sr. Program Manager Policy/Process within the Account Health Support (AHS) team acts ... Description Amazon.com strives to be Earth's most customer -centric company where people can find and discover...Health Support Team is looking for a AHS Sr. Program Manager Policy/Process to join our Global… more
- Honeywell (Phoenix, AZ)
- …drive efficiency, productivity, and safety in high-growth businesses. THE POSITION The Senior Program Manager will support the management and contractual day to ... the program under the supervision of the program director. The Senior Program Manager...and identify areas for assertion + Participate in regular program reviews, customer meetings, monthly reporting, and… more
- Nutanix (Phoenix, AZ)
- …team which values collaboration, technical credibility, and the opportunity to drive customer success through innovative solutions using Nutanix technology, all ... customer business needs. + Create and document tailored Customer Success Plans that align with customers'...(as well as any other discretionary payment or compensation program ) at any time, including for reasons related to… more
- Amazon (Tempe, AZ)
- …mission of being Earth's most customer -centric company. We are looking for a Customer Obsessed Sr. Program Manager leader with exceptional attention to ... Description As we strive to be Earth's most customer -centric company, Amazon has reinvented how hundreds of...for decisions. 3) Once a decision is made, the program manager will work to evolve a… more
- CyrusOne (Chandler, AZ)
- The Technical Customer Operations Manager will play a critical role in ensuring operational alignment and clear communication between our company and our ... closely with internal data center operations and engineering teams and customer stakeholders to manage technical requirements, resolve operational issues, and drive… more