- Mass Markets (Killeen, TX)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC...and possess a strong work ethic. A background in call center operations management is… more
- Mass Markets (Killeen, TX)
- …RESPONSIBILITIES Key Responsibilities + Lead and mentor a team of call center supervisors overseeing inbound and outbound operations . + Coach supervisors on ... partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial...+ Serve as a subject matter expert on client-specific operations . + Manage remote team members as needed. +… more
- Mass Markets (Killeen, TX)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager ...and has a strong work ethic. A background in call center operations management is… more
- Mass Markets (Killeen, TX)
- …trusted partner in the industry. We are looking for an Experienced Call Center Manager to oversee operations , drive performance, and ensure client ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Killeen, TX)
- …a high standard of service and sales performance. You'll also work closely with the Call Center Operations Manager to ensure alignment with company ... Associate's degree or equivalent work experience. + Minimum of 3 years in a call center environment or 1 year in a supervisory role. + Strong leadership and team… more
- Mass Markets (Killeen, TX)
- …acquire operational knowledge and execute on departmental initiatives. + Proven experience managing call center operations and sales teams + Strong ... partner in the industry. We are seeking a results-driven Operations Manager to oversee the daily management... to oversee the daily management and development of call center supervisors and ensure the smooth… more
- Mass Markets (Killeen, TX)
- …for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance, ... activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor...Customer Service Sales Supervisor I work closely with the Operations Manager , ensuring the overall adherence to… more
- Mass Markets (Killeen, TX)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... Customer Service Sales Supervisor I work closely with the Operations Manager , ensuring the overall adherence to...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in… more
- Mass Markets (Killeen, TX)
- …in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact center . ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage overall contact center operations , including staffing, performance, and service delivery.… more
- Pactiv Evergreen (Temple, TX)
- … (GM) for Order Fulfillment Centers oversees all aspects of center operations , including strategic planning, financial performance, process optimization, ... innovation through digital transformation. The GM reports to the Regional Operations Director and collaborates with cross-functional teams to achieve logistics and… more
- Mass Markets (Killeen, TX)
- …who is a confident public speaker, personable, creative, dependable, and driven. Experience in call center operations or client services is a strong ... (local, state, or federal) environments + Background in contact center operations + Degree from an accredited...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... answer customer questions + Escalate complex issues to the appropriate team or manager + Ensure first- call resolution through effective problem-solving + Stay… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... You'll manage candidate communications, coordinate interviews, and support HR operations through data entry and personnel file management. Key Responsibilities:… more