- CARMAX (Killeen, TX)
- …training program to ensure they are prepared to succeed in their new role. The Front - Line Manager in Training is a training and development program designed ... new CarMax manager the tools they need to assume the role of a Front - Line Manager within the Service Operations department. All Front - Line … more
- H&R Block (Temple, TX)
- …you manage to accelerate their seasonal tax business. You'll serve as the front - line manager responsible for leadership and development of associates, ... with support from Associate Team Leaders + Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth… more
- Ross Stores, Inc. (Temple, TX)
- …standards at the Front End\. + Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time + Trains and coach ... as the general operations and supervision of the Store when functioning as the Manager on Duty\. Area Supervisors are responsible for opening and closing the Store,… more
- Mass Markets (Killeen, TX)
- …policies and procedures Key Responsibilities: + Supervise and support a team of 15-25 front - line agents handling inbound calls. + Coach team members on customer ... service best practices and performance improvement. + Monitor KPIs and drive productivity, quality, and customer satisfaction. + Conduct regular performance reviews and provide actionable feedback. + Collaborate with internal teams including QA, Training, IT,… more
- Mass Markets (Killeen, TX)
- …policies and procedures Key Responsibilities: + Lead and manage a team of 15-25 front - line agents handling inbound customer service calls. + Coach and develop ... team members on service standards and best practices. + Monitor performance metrics and drive continuous improvement in productivity and quality. + Foster a culture of accountability, motivation, and personal excellence. + Set performance goals and manage… more
- ABM Industries (Robinson, TX)
- …benefits, visit ABM Employee Benefits | Front Line Team Members ... in order to prevent damage to floors and fixtures * Notify lead cleaner or manager concerning the need for minor or major repairs or additions to building operating… more