- Mass Markets (Killeen, TX)
- …have established ourselves as a trusted partner in the industry. We are looking for customer care representatives to support inbound customer service ... paid training. While prior contact center experience isn't required, experience in customer service, tech support, inside sales, or back-office support is a plus.… more
- Mass Markets (Killeen, TX)
- … inbound calls, troubleshoot basic technical issues, build strong customer relationships, and fact-find to identify needs while recognizing opportunities to ... THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer...the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital… more
- Mass Markets (Killeen, TX)
- …trusted partner in the industry. We are looking for contact center agents to support inbound and outbound customer service and sales projects for a wide variety ... of clients. In this role, you will handle inbound inquiries, make outbound calls to existing customers to...make outbound calls to existing customers to assist with customer service questions, and upsell customers on new products… more
- Mass Markets (Killeen, TX)
- …have established ourselves as a trusted partner in the industry. We're looking for Inbound Sales Agents to join our team and support a variety of exciting projects ... sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in...outlook to work each day. Key Responsibilities: + Answer inbound calls in a professional, courteous, and timely manner… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW ENTRY-LEVEL TELCOM CUSTOMER CARE AGENT (PART-TIME) Here at MCI, we keep things light. We believe our customer service representatives ... SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales...outlook to work each day. Essential Duties + Handle inbound and outbound contacts in a courteous, timely, and… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW ENERGY CUSTOMER CARE AGENT (PART-TIME) Here at MCI, we keep things light. We believe our customer service representatives are at their ... sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in...outlook to work each day. Essential Duties + Handle inbound and outbound contacts in a courteous, timely, and… more
- Mass Markets (Killeen, TX)
- …CLIENTS We are looking for Customer Service Agents to support inbound customer service, help desk, and back-office processing representatives for commercial ... POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND...sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with… more
- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are actively seeking experienced Customer Service Representatives to support both inbound and outbound service ... our members, employees, and communities with excellence. As a Customer Service Representative, you will engage directly with banking...outlook to work each day. Key Responsibilities: + Handle inbound calls, emails, and live chats in a courteous… more
- Mass Markets (Killeen, TX)
- …have established ourselves as a trusted partner in the industry. We're hiring Customer Service Representatives to support both inbound and outbound service ... SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you...to work each day. Key Responsibilities: + Respond to inbound calls, emails, and live chats in a professional… more
- Mass Markets (Killeen, TX)
- …industry. We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for ... public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related… more
- Mass Markets (Killeen, TX)
- …industry. We are looking for 4X10 Customer Service Agents to support inbound customer service, help desk, and back-office processing for commercial and ... public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, and assist callers with products and… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW COLLECTIONS AGENT Join our team and grow with us! We need collections agents to respectfully recover past due consumer accounts. In this role, you ... will complete our professional recovery agent training, then work to resolve open accounts with customers. You will be responsible for using negotiation… more
- Mass Markets (Killeen, TX)
- …in the industry. We're hiring on-site Call Center Agents to support a variety of inbound and outbound customer service and sales projects for our diverse client ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and… more
- Mass Markets (Killeen, TX)
- …We're seeking enthusiastic and dependable Call Center Agents to support a variety of inbound and outbound customer service and sales projects for our diverse ... THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer...resources + Maintain confidentiality and handle personal information with care + Escalate complex issues to the appropriate team… more
- Mass Markets (Killeen, TX)
- …to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it ... comes to customer satisfaction, you will need to be a confident,...outlook to work each day. Key Responsibilities: + Handle inbound and outbound calls with professionalism and courtesy +… more
- Mass Markets (Killeen, TX)
- …a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage inbound and outbound customer interactions with professionalism and ... to excellence and enjoy helping others. In this role, you'll provide customer service, technical support, and sales assistance to customers across the country.… more
- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. This position supports customer service, technical support, and customer sales interactions. This role ... to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it… more
- Mass Markets (Killeen, TX)
- …and while prior contact center experience isn't required, experience in sales, customer service, tech support, or back-office support is a plus. Candidates should ... SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales...outlook to work each day. Key Responsibilities: + Handle inbound and outbound contacts in a courteous, timely, and… more
- Mass Markets (Killeen, TX)
- …RESPONSIBILITIES Key Responsibilities: + Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call handling. + Responsible ... and SLAs + Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader...the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital… more