- Mass Markets (Killeen, TX)
- …to the success of a globally expanding, industry-leading organization. We're hiring Customer Care Representatives to support inbound service projects ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- Mass Markets (Killeen, TX)
- …of a globally expanding, industry-leading organization. We're looking forenthusiastic and service-driven Customer Support Agent to join our team! In this role, ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- Mass Markets (Killeen, TX)
- …globally expanding, industry-leading organization. We are looking forcontact center agentsto support inbound and outbound customer service and sales projects for ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW ENERGY CUSTOMER CARE AGENT (FULL-TIME) Here at MCI, we keep things light. We believe our customer service representatives are at their ... sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in...outlook to work each day. Essential Duties + Handle inbound and outbound contacts in a courteous, timely, and… more
- Mass Markets (Killeen, TX)
- …of a globally expanding, industry-leading organization. We are actively seeking experienced Customer Service Representatives to support both inbound and outbound ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- Mass Markets (Killeen, TX)
- …CLIENTS We are looking for Customer Service Agents to support inbound customer service, help desk, and back-office processing representatives for commercial ... POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND...sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with… more
- Mass Markets (Killeen, TX)
- … AGENT (HIRING IMMEDIATELY) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of ... THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer...the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital… more
- Mass Markets (Killeen, TX)
- …WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW COLLECTIONS AGENT Join our team and grow with us! We need collections agents to respectfully recover past due consumer accounts. In this role, you ... will complete our professional recovery agent training, then work to resolve open accounts with customers. You will be responsible for using negotiation… more
- Mass Markets (Killeen, TX)
- …industry. As a technical support representative, you will handle blended inbound phone interactions with residential and business customers. You will troubleshoot ... account issues, provide general customer service, and up-sell customers on products and services...outlook to work each day. Key Responsibilities: + Handle inbound and outbound contacts in a courteous, timely, and… more
- Mass Markets (Killeen, TX)
- …resolution + Uphold client-specific protocols and compliance standards + Protect sensitive customer data with discretion and care + Continuously improve through ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- Mass Markets (Killeen, TX)
- …and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed… more
- Mass Markets (Killeen, TX)
- …a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage inbound and outbound customer interactions with professionalism and ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- Mass Markets (Killeen, TX)
- …and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed… more
- Mass Markets (Killeen, TX)
- …RESPONSIBILITIES Key Responsibilities: + Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call handling. + Responsible ... and SLAs + Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader...the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital… more