- Trustmark (Nashville, TN)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. Key ... Accountabilities: + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules, products and procedures. + Determines root cause and resolve client/customer issues, communicating… more
- Cardinal Health (Nashville, TN)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II , Customer Service Operations processes orders ... in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Mass Markets (TN)
- …as a trusted partner in the industry. We are seeking a Licensed Life and Health Call Center Representative who will play a vital role in educating and ... Must hold a valid Healthcare Insurance License + Previous call center experience is preferred. + Proficient...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Covenant Health Inc. (Knoxville, TN)
- …of human resources, payroll, benefits or directly-related disciplines.Records/Scanning and Call Center experience is preferred. Licensure Requirements:Employee ... Overview HR Service Representative , HR Service Center Full Time,...serves as the initial customer contact in an inbound call /service center environment utilizing knowledge base and… more
- Mass Markets (TN)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Pilot Company (Knoxville, TN)
- …diploma or equivalent certification required * Experience in retail operations or call center preferred * Intermediate Microsoft Office skills * Bi-lingual ... human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture… more