- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- AECOM (Franklin, TN)
- …Operations Procedures, training programs, and TMC website content + Serve, eventually, as a subject matter expert for the client and AECOM on TMC ... **Job Description** **AECOM** is currently pursuing an experienced **Transportation Management Center Supervisor ** to support various projects located within the… more
- Cayuse Holdings (Nashville, TN)
- …training through shadowing opportunities and explanation of work processes. + Act as a subject matter expert for supported products and processes. + Acts ... or issues. + Manage agents on duty and ensure contact volume are handled within Service Level Agreements. +...equivalent work experience in a related field. + Previous supervisor experience in a call center environment… more
- Valmont Industries, Inc. (Jasper, TN)
- …reports directly to the Production Supervisor and plays a critical role as a subject matter expert in crane operations. The primary responsibility is the ... + Conducts pre-lift crane inspections + Performs monthly safety contact card audits + Practices good daily housekeeping +...+ Prepare for lifts by identifying and marking the center of gravity (COG) + Ability to operate overhead… more