- Robert Half Technology (Nashville, TN)
- …issues, enhancing the support knowledgebase, and improving overall service delivery within the IT Help Desk team. The hours worked would be 12 pm CST - ... manner, gather pertinent information, and document all interactions using the internal Help Desk System. + Classify, prioritize, and manage service requests… more
- Robert Half Technology (Lebanon, TN)
- Description We are looking for a skilled Help Desk Analyst I to join our client's team in Lebanon, Tennessee! In this long-term contract role, you will ... provide Tier II technical support to end-users, focusing on resolving complex...optimal functionality. + Document and track support requests using help desk ticketing systems to ensure timely… more
- Lincoln Financial (Nashville, TN)
- …work activity in the organizations problem tracking system. This includes Tier II incident and problem management executing within our ServiceNow incident, problem ... and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm and assess data… more