- Humana (Nashville, TN)
- **Become a part of our caring community and help us put health first** The Inbound Contacts Representative 1 represents the company by addressing incoming ... telephone, digital, or written inquiries. The Inbound Contacts Representative 1 performs...skills to make an impact** **Required Qualifications** + **Fully** ** BILINGUAL ** **(English/ Spanish).** Must be able to speak, read,… more
- Mass Markets (TN)
- …and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Handle inbound and outbound contacts in a courteous, timely, and professional ... manner + Ensure first call resolution through problems solving and effective call handling + Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed + Accurately document and process customer… more
- Truist (Cookeville, TN)
- …internal partners (also known as integrated relationship management). 3. Contacts targeted clients proactively through outbound client outreach efforts, sharing ... to workforce managed schedule to deliver an exceptional client experience for inbound calls. 5. Manages/solves complex servicing issues for clients by maintaining a… more