- Mass Markets (Killeen, TX)
- …we have established ourselves as a trusted partner in the industry. We're hiring on-site Call Center Agents to support a variety of inbound and outbound customer ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... commercial and public sector positions. In this role, you will work weekends handling inbound calls, troubleshooting basic technical issues, assisting callers with… more
- Mass Markets (TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A HURRICANE RELIEF AGENT DO? We improve the customer's experience, providing exceptional solutions to… more
- Mass Markets (Killeen, TX)
- …questions and a brief pre-employment test. POSITION RESPONSIBILITIES WHAT IS A BLENDED CALL CENTER PROFESSIONAL? As a blended role, you are responsible for ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- The City of Houston (Houston, TX)
- Landside Agent - IAH Print (https://www.governmentjobs.com/careers/houston/jobs/newprint/4980926) Apply Landside Agent - IAH Salary $21.24 - $25.56 Hourly ... Intercontinental Airport. Workdays & Hours: Shift work, rotating schedule, weekend /holidays - subject to change. DESCRIPTIONS OF DUTIES/ESSENTIAL FUNCTIONS:… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... job, and be highly reliable. Some On-Site training is required, up to 1 week. Weekend , Night, and Bilingual Agents enjoy enhanced wages. There are a wide variety of… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... with our industry-leading training, you are sure to grow. Prior contact center experience isn't required; candidates experienced in customer service industries, such… more
- Mass Markets (Killeen, TX)
- …+ Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets ... sales through the actions of others + Understanding of call center tools and technology used to...+ Possess effective conflict resolution skills (both customer and agent conflict) + Possess time management, planning, organizational and… more
- Conduent (San Antonio, TX)
- … backs + Assists with agent chat assistance + Assists with the call center floor to assist representatives with questions or difficult telephone calls. + ... Service Representative III** , you will assist the EPS Call Center with all aspects of the...CCA III will assist with supervisor calls and callbacks, agent chat assistance and any other related task. **What… more
- Mass Markets (Killeen, TX)
- …speakers, friendly, creative, highly reliable, and possess a strong work ethic. Experience in call center operations or client services is preferred. This is a ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Google (Austin, TX)
- …role, you'll:** + Proactively investigate repeat caller situations by: analyzing call recordings, reviewing case histories and directly engaging with affected ... customer interactions that contribute to repeat contacts and hinder first- call resolution. + Utilize insights gathered to develop data-backed recommendations… more
- Sunnova Energy International Inc. (Houston, TX)
- …shifts. Preferred Qualifications + A Bachelor's Degree is preferred. + Previous call center experience preferred. + Bi-lingual (English and Spanish) preferred. ... position is an individual production position and reports directly to a Contact Center Supervisor. The workday as a TSS may be segmented into several duties:… more
- USAA (San Antonio, TX)
- …and call backs. + Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction ... manager. Work schedules will vary and may include some weekends . Military veterans and spouses are highly encouraged to...producer/agents with an **ACTIVE** P&C personal lines or producer agent license to **work in our Phoenix, San Antonio,… more