- PharmaCord (Austin, TX)
- …to access and affordability, including HIPAA and insurance guidelines. Managed through call /contact center structure, this role supports inbound and outbound ... ways of working protocols outlined between PharmaCord and the client teams. Inbound Call Management Manages inbound...platform, Calendly . We will never request your bank account information at any stage of the hiring process.… more
- unifyCX (San Antonio, TX)
- …Who You Are: At least 1+ year Customer Service experience required preferably in a Call Center or Professional environment. Ability to work one weekend day per ... of the following will be taken into consideration in lieu of direct call center experience: training, military experience, and/or education. What Will You… more
- PharmaCord (Austin, TX)
- …2-3 years of nursing experience with relevant disease state experience preferred. Nurseline triage, Call Center Utilization Management, Call Center Case ... platform, Calendly . We will never request your bank account information at any stage of the hiring process....for a minimum of 6 months, or within a client -facing role, prior to being considered eligible for lateral… more
- Mass Markets (Dallas, TX)
- …have established ourselves as a trusted partner in the industry. Looking to add an experienced Call Center Client Account Manager I to support complex ... Experience in both contact center operations and client services or account management is preferred....Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Killeen, TX)
- … Services Manager to manage client relationships, ensure service delivery, and support account growth in our contact center . To be considered for this role, ... training teams to resolve issues. + Identify opportunities for account growth and service improvement. + Manage client...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- HCA Healthcare (Pearland, TX)
- …regarding the use of application software products and/or infrastructure components. This call center supports a 24/7 operation. + Provide technical support ... systems + Collect information through constructive customer conversation Qualifications + Experience with call center techniques & competency in call … more
- Mass Markets (Killeen, TX)
- …the health of the account . Key Responsibilities: + Lead and manage 5-10 call center supervisors overseeing inbound and outbound teams + Coach and develop ... industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead...Operations Managers work closely with the site director and client account managers to ensure adherence to… more
- Mass Markets (Killeen, TX)
- …individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone ... Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a...employees + Be a subject matter expert on your client 's business + Manage remote employees as needed. +… more
- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial and public sector clients. ... Key Responsibilities + Lead and mentor a team of call center supervisors overseeing inbound and outbound...staff. + Serve as a subject matter expert on client -specific operations. + Manage remote team members as needed.… more
- Mass Markets (TX)
- …are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that performance standards ... have strong leadership skills, excellent problem-solving abilities, and a deep understanding of call center operations. To be considered for this role, you must… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW BILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGS We are looking for bilingual call center representatives to support inbound ... issues as applicable + Follow the processes of the Client program and perform all tasks in a courteous...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Killeen, TX)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... needed. + Serve as a subject matter expert on client -specific operations. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... and English and passionate about helping others? We're looking for Bilingual Spanish Call Center Representatives who can deliver exceptional customer support in… more
- Mass Markets (San Antonio, TX)
- …a globally expanding, industry-leading organization. We're hiring Bilingual Call Center Representatives to support diverse client projects across industries. ... fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW CALL CENTER REPRESENTATIVE (FULL-TIME) We are looking for full-time call center representatives to support inbound and outbound ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (TX)
- …have established ourselves as a trusted partner in the industry. We are looking for call center representatives to support our "Get Out the Vote" initiative. In ... issues as applicable + Follow the processes of the Client program and perform all tasks in a courteous...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Dallas, TX)
- …OVERVIEW OPEN INTERVIEW Join our team and grow with us! We are now hiring Call Center Representatives to answer inbound calls and support customers through the ... 4:30 PM MONDAY - FRIDAY. WALK-IN'S ARE WELCOME! POSITION RESPONSIBILITIES WHAT IS A CALL CENTER REPRESENTATIVE ? In this position, you will resolve customer… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... training, you'll gain the skills and confidence to succeed. No prior call center experience required! We welcome candidates from all customer-facing… more
