- Mass Markets (Killeen, TX)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC...and possess a strong work ethic. A background in call center operations management is… more
- Mass Markets (Killeen, TX)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... industry. Our team is looking for a highly skilled call center customer service manager ...and possess a strong work ethic. A background in call center operations management is… more
- Mass Markets (Killeen, TX)
- …trusted partner in the industry. We are looking for an Experienced Call Center Manager to oversee operations , drive performance, and ensure client ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Killeen, TX)
- …to ensure maximum quality and production of direct reports. Supervisors work closely with the Call Center Operations Manager in ensuring the overall ... working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support,… more
- DXC Technology (Austin, TX)
- …Job Functions:** + Oversees the day-to-day operations of the customer support center operations . + Conveys customer feedback to product development staff in ... and services are met. Schedules staff to adequately handle call volume at any point in time. Monitors progress...or more years of customer service or other contact center operations experience + Five or more… more
- Beacon Mobility (Houston, TX)
- Adroit Advanced Technologies, Inc. The Customer Service Call Center Manager will oversee the operation of the customer service team and maintain relations ... are met is a must for the Customer Service Call Center Manager . Key Responsibilities:...Backed by nearly 70 years of experience, Beacon Mobility operations can be found in Massachusetts, New York, Pennsylvania,… more
- Humana (Austin, TX)
- …We are seeking a dynamic and results-driven Sales Manager to lead our Agnostic Call Center Sales Team within the IFG line of business. This leader will drive ... key performance metrics in a fast-paced, remote sales environment. The Agnostic Sales Manager leads and grows an internal sales team for consistent and positive… more
- Savers | Value Village (El Paso, TX)
- …directing 5-15 Customer Service Representatives supporting the day-to-day operations of call center operations in the areas of outbound, inbound, ... ** Call Center Supervisor** **Candidates** **must be...(in Quebec) and Savers Australia._ **Summary:** Reporting to the Operations Manager , this individual provides front line… more
- Staples (Coppell, TX)
- …weekly and monthly planning of your departments. You will collaborate with the Fulfillment Center Operations Manager to operate within all guidelines and ... to our customers. **What you'll be doing:** The Fulfillment Center Team Manager partners with the other...individuals with disabilities that need additional assistance at any point in the process, please call ### for more… more
- TEKsystems (North Richland Hills, TX)
- …$.50 cent increase in all areas for Spanish Speakers Skills: Financial experience Call center Data entry Auto finance Experience Level: Expert Level ... You need to be open to both opportunities, as manager will decide which role they would like to...our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.… more
- TEKsystems (Irving, TX)
- …$23.00/hr. more than three years of professional experience Skills: Financial experience Call center Data entry Auto finance Bachelor's degree Experience Level: ... You need to be open to both opportunities, as manager will decide which role they would like to...our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.… more
- Google (Austin, TX)
- …and improving customer experience. **Role Description:** As an Incident Manager , you'll perform ticket administration, event correlation, diagnostics, issue repair, ... of all high severity events (critical escalation paths, compliance with on- call duties, vendor rolodex, augmentation of existing support models from vendors,… more
- Pedernales Electric Cooperative (Johnson City, TX)
- Distribution Operations Center Supervisor Johnson City, TX, US, 78636 PHYSICAL OFFICE LOCATION: PEC Headquarters - 201 S Ave F, Johnson City, TX 78636 $50.71 ... education or training. Position Summary Supervises the 24/7 Dispatch Operations Center (DOC) staff, plans, coordinates, directs...and non-outage events and trouble calls from the member call center , analyzes the problem and initiates… more
- MD Anderson Cancer Center (Houston, TX)
- *MISSION STATEMENT* The mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through ... staying late, alternative shift coverage, emergency "ride out team" and rotational call coverage etc., as needed/assigned. 9. Travel to off-site regional patient… more
- Wells Fargo (Irving, TX)
- …align on campaigns and initiatives. Operational Excellence: + Oversee daily contact center operations , ensuring adherence to compliance, quality, and service ... your career" in the US **About this role:** Wells Fargo is seeking a **Contact Center Sales Associate Manager in Merchant Services Central Sales** as part of… more
- Hilton (Addison, TX)
- …AI technology and automation capabilities + Coordinate with functional product teams and call center operations to implement integrated solutions for a ... human hospitality in a digital world\. As a Senior Manager Product Management for Hilton's Contact Center ...and enhancing guest and agent support, while ensuring our call center goals are accomplished\. **HOW WE… more
- MD Anderson Cancer Center (Houston, TX)
- …with excellent oncology nursing care.* *The University of Texas MD Anderson Cancer Center (MD Anderson) and Texas Children's (TC) announced a new collaboration on ... February 19, 2025. The collaborative operations and patient care are anticipated to launch in...position is primarily working in the Pediatric Ambulatory Treatment Center . Shift is Monday - Friday (with a day… more
- MD Anderson Cancer Center (Houston, TX)
- …blood products and immunotherapies. *The University of Texas MD Anderson Cancer Center (MD Anderson) and Texas Children's (TC) announced a new collaboration on ... February 19, 2025. The collaborative operations and patient care are anticipated to launch in...a rotating day off during the week and some on- call for weekends and holidays.* *The ideal candidate will… more
- Bank of America (Addison, TX)
- …high customer service excellence utilizingrelationship-buildingand problem-resolution skills in a call center environment. + Exceeds monthly efficiency ... Consumer AML Operations KYC Contact Center Phone Agent...+ Minimum of 1 year customer service experience in call center environment, preferably in the Banking/Financial… more
- Mass Markets (Killeen, TX)
- …in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact center . ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage overall contact center operations , including staffing, performance, and service delivery.… more