- Memorial Hermann Health System (Bellaire, TX)
- …health history as its pertinent to the exam being performed.Performs quality assurance on mammography equipment. Recommends equipment modifications. Identifies ... Hermann, we pursue a common goal of delivering high quality , efficient care while creating exceptional experiences for every...Day Shift - Monday through Friday, occasional Saturdays- Breast Center locations to cover: North Region = TMC, Cypress,… more
- Mass Markets (Killeen, TX)
- …in the industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You'll oversee QA analysts, ... with client standards, and drive continuous improvement in service quality . To be considered for this role, you must...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Beacon Mobility (Houston, TX)
- …Conduct agent monitoring activities, while providing live in the moment coaching for quality assurance purposes. * Monitor and report on agent activity, schedule ... Inc. Responsibilities: * Responsible for monitoring and evaluating staff members on the quality and process of work performed as measured against standards. * Assist… more
- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Texas Tech University Health Sciences Center - El Paso (El Paso, TX)
- **42323BR** **Extended Job Title:** Patient Call Center Representative **Org Level 1:** Texas Tech Unv Hlth Sci Ctr El Paso **Position Description:** Responds ... multi-line phones and various electronic means in a busy call center . Provides a positive first impression...upcoming visits. + Conduct outbound calls as part of quality assurance initiatives to ensure patient satisfaction,… more
- Mass Markets (TX)
- …to join our team. This role is critical in ensuring the highest level of service quality within our call center operations. The ideal candidate will be ... for detail, strong communication skills, and a passion for quality assurance within a BPO environment. To...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Houston Methodist (The Woodlands, TX)
- The Laboratory Quality Assurance Specialist develops, maintains, and monitors the quality management system for Laboratory Services. Responsibilities include ... care testing sites. Facilitates an annual assessment of the Quality Assurance program for the laboratory. **PEOPLE...+ Business professional No + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- Mass Markets (Killeen, TX)
- …motivated individual and posses excellent communication skills, we need your help in managing call center sales agents. While your team operate the phone for a ... Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a... + Proven ability to meet performance, efficiency, and quality assurance targets + Monitoring of individual… more
- Mass Markets (Killeen, TX)
- …service best practices and performance management + Monitor and improve call center metrics, productivity, and service quality + Foster a culture of ... industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead...effectively to supervisors + Collaborate with departments such as Quality Assurance , Training, IT, and Recruiting +… more
- Savers | Value Village (El Paso, TX)
- … call center operations in the areas of outbound, inbound, quality assurance , customer/donor services, or other related operational activity. The Call ... team members + In conjunction with Quality Assurance , ensures adherence to departmental and/or call /service... Assurance , ensures adherence to departmental and/or call /service center policies, procedures, and practices +… more
- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial and public sector clients. ... Key Responsibilities + Lead and mentor a team of call center supervisors overseeing inbound and outbound...clearly and effectively. + Collaborate with departments such as Quality Assurance , Training, IT, and Recruiting. +… more
- GAP Solutions Inc (Austin, TX)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... information. + Participate in required training sessions, team meetings, and quality assurance activities. **Qualifications** **Basic Qualifications:** + **High… more
- Houston Methodist (Katy, TX)
- …lieu of degree **WORK EXPERIENCE** + Three years of experience in a call center operation to include two years in quality assurance , process improvement, ... tools) + Previous blended (voice, email, and chat) Contact Center quality quantification experience preferred + Bilingual...meet established objectives + Ability to work in a call center production environment, or comparable magnitude,… more
- MD Anderson Cancer Center (Houston, TX)
- …quarterly reports for Director and Patient Experience Team. 3. Customer Service and Quality Assurance a. Assesses the information needs of each client by ... have been fully met. d. Contributes to total program quality assurance measures; incorporates new information or...into practice as adopted by the program. e. Provides quality control review of all call and… more
- Houston Methodist (Houston, TX)
- …procedures, and protecting patients, staff and public from radiation harm. Performs quality assurance testing, calibrates radiation therapy equipment, leads the ... Works with therapy staff to ensure that periodic machine quality assurance is routinely and appropriately performed....+ Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- Two95 International Inc. (El Paso, TX)
- …in relationship to benchmark data relative to forecasting, staffing, quality assurance , training, call center technology, etc. 9. Prepare, deliver, ... , staffing and/or program initiatives. + Effectively manages in a fast paced call center environment with multiple teams. + Leads cross-functional activities and… more
- Houston Methodist (Houston, TX)
- …? Uses appropriate transporting techniques for clean or soiled linen and assists with quality assurance by examining, identifying and rejecting poor quality ... + Performs efficient room cleaning processes ensuring timely patient admissions ** QUALITY /SAFETY ESSENTIAL FUNCTIONS** + Follows department process for room cleaning… more
- Jacobs (Austin, TX)
- …MEP and structural disciplines. * Support construction administration, design reviews, and quality assurance across global projects. * Bachelor's or Master's ... the design and strategic evolution of our global data center portfolio. This role blends deep architectural expertise with...to 25% based on project and business needs. * On- call availability for critical design support or client engagements.… more
- MD Anderson Cancer Center (Houston, TX)
- …for independent and proficient operation of all assigned MR equipment including quality assurance activities and collaborating with appropriate parties to ... of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation,...operation of a magnetic resonance (MR) scanner to provide quality images of patients for diagnostic purposes and performs… more
- MD Anderson Cancer Center (Houston, TX)
- …for independent and proficient operation of all assigned MR equipment including quality assurance activities and collaborating with appropriate parties to ... of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation,...operation of a magnetic resonance (MR) scanner to provide quality images of patients for diagnostic purposes and performs… more
