- Support Services Group (Waco, TX)
- As our next Chat Agent , you'll be the friendly, knowledgeable voice behind our real-time chat support . You'll guide customers through questions and ... & Incentives: + Comprehensive Training: Paid onboarding and training to hone your chat - support skills + Career Growth: Clear paths for advancement into senior … more
- TEKsystems (Dallas, TX)
- IMMEDIATE CUSTOMER SUPPORT / CHAT AGENT NEEDED OPPORTUNITY TO WORK FOR ONE OF THE LARGEST EDUCATION ORGANIZATION IN THE US THIS IS A CONTRACT POSITION FROM ... PROVIDED $17/HR Qualifications: 2 years of call center experience Must have chat support experience Microsoft Office proficient Excellent communication skills… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW TECHNICAL SUPPORT AGENT (FULL-TIME) As a technical support representative, you will handle blended inbound phone interactions with ... + One (1) year of experience in customer service, technical support , inside sales, back-office, chat , or administrative support in a contact center… more
- House of Blues (Dallas, TX)
- Job Summary: JOB TITLE: Fan Support Agent Location: Barcelona, Spain Division: Fan Support Line Manager: Bea Canga (Fun Support Director) Contract Terms: ... contract (6 months with possibility to extend) THE TEAM The fan support team handles inquiries related to account management, ticket purchasing, delivery, transfers,… more
- Mass Markets (Killeen, TX)
- …Preferred (Not Required) + One (1) year of experience in customer service, technical support , inside sales, back-office, chat , or administrative support in a ... in the industry. As a day shift Call Center Agent , you will be either dedicated to a specific...specific project or handle blended inbound and outbound phone, chat , and e-mail interactions on behalf of multiple clients.… more
- Mass Markets (Killeen, TX)
- …Preferred (Not Required) + One (1) year of experience in customer service, technical support , inside sales, back-office, chat , or administrative support in a ... POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We...CLIENTS We are looking for Customer Service Agents to support inbound customer service, help desk, and back-office processing… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support ... desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot… more
- Mass Markets (Killeen, TX)
- …Preferred (Not Required) + One (1) year of experience in customer service, technical support , inside sales, back-office, chat , or administrative support in a ... POSITION OVERVIEW ENTRY-LEVEL TELCOM CUSTOMER CARE AGENT (PART-TIME) Here at MCI, we keep things...ROLE ACTUALLY DO? This position supports customer service, technical support , and customer sales interactions. This role requires you… more
- Mass Markets (Killeen, TX)
- …Preferred (Not Required) + One (1) year of experience in customer service, technical support , inside sales, back-office, chat , or administrative support in a ... in the industry. We are hiring insurance customer service agents to support inbound customer service, help desk, and back-office processing representatives . In… more
- Mass Markets (Killeen, TX)
- …Preferred (Not Required) + One (1) year of experience in customer service, technical support , inside sales, back-office, chat , or administrative support in a ... the industry. We are looking for sales agents to support consumer and business outbound sales programs for commercial...experience isn't required, experience in sales, customer service, tech support , or back-office support is a plus.… more
- Mass Markets (Killeen, TX)
- …Preferred (Not Required) + One (1) year of experience in customer service, technical support , inside sales, back-office, chat , or administrative support in a ... trusted partner in the industry. We are looking for sales representatives to support consumer and business outbound sales programs for commercial clients. In this… more
- Mass Markets (Killeen, TX)
- …Preferred (Not Required) + One (1) year of experience in customer service, technical support , inside sales, back-office, chat , or administrative support in a ... We are looking for 4X10 Customer Service Agents to support inbound customer service, help desk, and back-office processing...desk, and back-office processing for commercial and public sector support positions. In this role, you will handle inbound… more
- TEKsystems (San Antonio, TX)
- …offers an exciting opportunity to contribute to the efficient operation of client support and service processes. Position Overview: We are seeking a motivated and ... of contact for our clients, providing exceptional service and support . You will handle inquiries, resolve issues, and ensure...+ Respond to client inquiries via phone, email, and chat in a timely and professional manner. + Resolve… more
- TEKsystems (San Antonio, TX)
- …+ Engage with inbound leads and prospective customers via phone, email, and chat to understand their insurance needs. + Educate clients on available insurance ... meaningful opportunities. When you work with us, you gain access to a network of support , resources, and a team that's committed to your success. Ready to take the… more
- ServiceNow, Inc. (Austin, TX)
- …components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies + Connect chat , agent chat , and virtual agent configuration and ... in multiple coding languages and frameworks. They also resolve errors, provide support , and develop procedures to navigate complex system overlaps. They will play… more
- 7-Eleven (Irving, TX)
- …OKRs. + Lead daily driver operations calls, orchestrating and refocusing dispatcher and chat agent priorities when necessary. + Frequently connect with internal ... Coordinator supports the day to day operations for driver support and driver related delivery operations. This co-lead role...will manage and coach a team of dispatchers and chat agents, either during the front end or back… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance ... accessible via internet website, toll free telephone, secure real-time text/video chat , email, or postal mail and include non-medical counseling; financial… more
- Amazon (Austin, TX)
- …solution technologies and related systems in Amazon Fresh Stores. You will utilize voice and agent chat for live one-on-one support as well as web portal ... shops. We are the Amazon Worldwide Grocery Store Technology Support Team, responsible for core retail technologies in state...of the art physical grocery stores. As an IT Support Assoc II, you will follow documented knowledge base… more
- Sage (Austin, TX)
- …Expectations -Maintain a 90%+ CSAT score across the team as it pertains to the support interaction provided by the agent and not graded on the product. -Maintain ... Technical Support Manager Job Description: Manage technical product ...technical product-related issues for customers via inbound/escalated calls, email, chat , etc. *This is a hybrid role: 3 days… more
- Amazon (Austin, TX)
- …and implementing at least 2 of the following contact center solutions: IVR, chat , custom reporting, quality management, agent desktop, or workforce management - ... to customer needs - Providing technical guidance and troubleshooting support throughout project delivery - Collaborating with stakeholders to...incorporating generative AI into the contact center (voice or chat bots, agent assist or next best… more