- Mass Markets (Dallas, TX)
- …+ Responsible for hiring, coaching and terminating call center employees + Be a subject matter expert on your client's business + Manage remote employees ... pre-employment test. - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Lowe's (Desoto, TX)
- What You Will Do The BDC Support Supervisor is the subject matter expert and is directly responsible for monitoring and supporting the inventory controls ... of the Bulk Distribution Center . The Supervisor is the primary point of contact for BDC/Lowe's leadership and is responsible for monitoring and mentoring the… more
- Mass Markets (Killeen, TX)
- …+ Responsible for hiring, coaching and terminating call center employees + Be a subject matter expert on your client's business + Manage remote employees ... to report to work at one of our physical contact center locations. To be considered for...results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure… more
- Cardinal Health (Austin, TX)
- … contact for employees, patients, and providers to resolve issue** **Serve as a subject matter expert providing coaching and training to employees in the ... building a bench of talent** 2 to 4 prior experience in call center , healthcare, or related field, preferred** Health insurance knowledge with both commercial and… more
- US LawShield (Houston, TX)
- …the ability to quickly learn new software. The role of the advisor is to be a subject matter expert on US LawShield services. As such, you are comfortable ... is beyond the advisor's knowledge, collaborates with the assigned supervisor or appropriate staff + Follow up with customers...not required + Experience in a customer service role, preferably within a contact center Powered by… more
- Quality Technology Services, LLC (Irving, TX)
- …in the preparation of and implementation of an effective operating budget. Confer with subject matter experts ( SME 'S) to find resolution to operational ... a unique place to grow your career! (https://vimeo.com/727409140/ff26de87d4) The Supervisor , Critical Operations is responsible for the supervision, tactical… more
- Ryder System (Austin, TX)
- …here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : The Shared Services Center (SSC) Revenue Assurance Supervisor is responsible for ... and addresses issues within established guidelines. Acts as the SME for the group and or business process. *Manages...the legitimacy of an interview or Ryder representative, please contact Ryder at ###@ryder.com or ###. **Current Employees** **:**… more
- MD Anderson Cancer Center (Houston, TX)
- …MISSION STATEMENT The mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding ... ensure repairs and installations are compliant. Functions as a point of contact for vendors. Prepares and submits reports. Participates in process improvement… more
- Veterans Affairs, Veterans Health Administration (Temple, TX)
- …treatment area of physical therapy. 2. Ability to serve as a consultant and subject matter expert for health care providers regarding the delivery ... schedulers as needed; act as a liaison between staff therapists and supervisor . Provide professional oversight and consultation for staff therapists; function as a… more