- CHRISTUS Health (San Antonio, TX)
- …experience of staff.Oversees daily staffing of the unit and collaborates with Lead Associates on the development and revision of the staffing schedule.Ensures ... to the Mission and CORE values of CHRISTUS Health System . GG. Performs other duties as assigned. Requirements: Bachelor's...any and all users. If you would like to contact us regarding the accessibility of our website or… more
- City of Austin, TX (Austin, TX)
- …Plan for the future with the City of Austin Employees' Retirement System . Sustainable Transportation Options: Commute easily with access to public transit and ... performs euthanasia of animals identified by veterinarians, management, supervisors and/or lead animal health technicians. Being able to prioritize, multitask, and… more
- ConXtech, Inc. (Houston, TX)
- …Proficiency in quality management software and tools, such as QA/QC reporting systems and inspection management tools. Experience with ISO 9001 or similar quality ... management systems is preferred. Thorough understanding of quality assurance standards...As a Director of Quality Assurance for ConXtech, you'll: Lead the development, implementation, and maintenance of comprehensive quality… more
- Noveon Magnetics (San Marcos, TX)
- …excellence with inside sales responsibilities. You'll be the first point of contact for clients and prospective customers, providing support throughout the sales ... and close orders. Processing and confirming customer orders using the ERP system . Handling returns and product issues with professionalism. Maintaining detailed CRM… more
- Public Storage (Plano, TX)
- …common and preferred stocks trade on the New York Stock Exchange. **Job Description** The Contact Center Systems Lead is responsible for overseeing the ... System Configuration and Administration: + Manage and configure contact center systems including call...and Onboarding: + Manage access permissions for all supported contact center systems . Lead… more
- The Walt Disney Company (San Antonio, TX)
- …You Will Do** + Manage and maintain the WFM software platform used by the contact center . This involves configuring system settings, user profiles, and ... hard work and determination! The primary purpose of the Contact Center NICE/IEX Infrastructure Manager is to...Ability to examine data inputs, understand their role in system calculations, and apply that knowledge to identify trends… more
- Fiserv (Frisco, TX)
- …IT teams to implement and support new capabilities within the Contact Center Technology stack and self-service platforms. + Lead efforts to integrate ... swiftly to issues, questions, and concerns. + Participate in systems integration efforts as new needs arise, including cloud-native...natural curiosity and passion for the Contact Center space, with a drive to lead … more
- Bank of America (Plano, TX)
- …experts to lead the programs. We are looking for someone who can lead the Contact Center and Interactive Voice Response Authentication Strategy and ... mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on...Lead efforts to prioritize investments in IVR & Contact Center authentication capabilities. + Build and… more
- Ryder System (Austin, TX)
- …Develop and implement operational support policy, procedures, and technology programs to support contact center management + Ensure service is delivered in line ... Center Representatives and Tier 2 Functional Specialist). Ensure contact center staff have the training and...exceed customer service expectations + Serve as point of contact for any case escalations + Lead … more
- Kyndryl (Austin, TX)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the ... Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for entry-level call center representatives to support ... that works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Navient (Austin, TX)
- …our mission, read more below, and let's build something great together! **The Contact Center Engineer position will report to the Director, Customer ... Experience.** **As the Contact Center Engineer, you will:** + Oversee...self-serve through self-help portals or interactive voice response (IVR) systems . + Implement process changes and automation to enhance… more
- Mass Markets (Killeen, TX)
- …strategic Quality Assurance Manager to lead the QA function in our BPO contact center . You will be responsible for ensuring service quality, compliance, and ... a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Lead the QA team in monitoring and evaluating agent...in a QA leadership role within a BPO or contact center . + Strong knowledge of QA… more
- NTT America, Inc. (Austin, TX)
- …you can grow, belong and thrive. **Your day at NTT DATA** The Regional Practice Lead for Hybrid Data Center & AI Factory Infrastructure is a strategic leadership ... profitable growth, innovation, and transformation across the NTT DATA Hybrid Data Center (HDC) and AI Factory infrastructure portfolio within North America. This… more
- System One (Davilla, TX)
- …to deliver state-of-the-art facilities that support mission-critical operations. Key Responsibilities + Lead and manage all phases of data center construction ... regulatory standards. + Act as the primary point of contact between owners, design teams, contractors, and stakeholders. +...at least 3+ years specifically in mission-critical or data center projects. + Strong knowledge of MEP systems… more
- Amazon (Austin, TX)
- …Engineers at Amazon work to design resilient, cost effective mechanical distribution systems . As engineers at Amazon we are responsible for achieving a world ... have the ability to drive change and define/design the systems our customers rely on. Amazon offers a fast...mechanical design experience. If you can design a mechanical system , have an understanding of the critical equipment needs… more
- TIAA (Frisco, TX)
- …industry. Over 1600 current associates began their TIAA journeys in our National Contact Center (NCC) and later changed course, ultimately arriving in entirely ... But this is so much more than a call center job. As a Financial Services Consultant, you will...Ability to prioritize multiple tasks and navigate multiple business systems - Demonstrate care, compassion, and empathy - A… more
- Amazon (Austin, TX)
- Description As a Senior Technical Product Manager in the Lead Management Organization within the AWS Marketing Integrated Demand Center (IDC), you will drive the ... and data governance, drive direct impact on sales productivity and revenue, and lead feature development that shapes AWS' customer engagement future. You will own a… more
- Kilgore College (Kilgore, TX)
- …oversight for all non-instructional activities and programs at KC Excel Fitness Center . The Shift Supervisor is also responsible for managing membership and sales ... at the fitness center . Responsibilities: + Oversee morning operations, ensuring facility readiness....operational supplies. + Serve as the primary point of contact for morning customer service issues and escalations. +… more
- ARAMARK (San Antonio, TX)
- **Job Description** We are seeking an experienced and motivated Retail Lead to assist with daily oversight of operations and ensure the highest level of customer ... satisfaction in our retail store. The Retail Lead will assist in driving sales, supervising and developing...client?s expectations while acting as the main point of contact in the absence of management. If you are… more
