- Merck & Co. (TX)
- …patient impact by leveraging our scientific expertise and serving as the primary contact for customers within your assigned territory. As a key member of the ... overnight travel may be required about 25% of the time to support client meetings and ensure comprehensive territory coverage.Territory Coverage:We are hiring… more
- unifyCX (San Antonio, TX)
- …an exceptional customer experience during every interaction. Handle a wide range of technical support inquiries, from routine matters like password resets to ... year Customer Service experience required preferably in a Call Center or Professional environment. Ability to work one weekend...and/or education. What Will You Do? First point of contact to provide customer service and support … more
- HCA Houston Healthcare Kingwood (Houston, TX)
- …of service)Employee Stock Purchase Plan with 10% off HCA Healthcare stockFamily support through fertility and family building benefits with Progyny and adoption ... and preferred banking partnershipsEducation assistance (tuition, student loan, certification support , dependent scholarships)Colleague recognition programTime Away From Work Program… more
- City of Austin, TX (Austin, TX)
- …healthy through wellness programs, on-site fitness centers, and mental health support . Career Growth: Advance your skills and expertise with professional development ... have acquired from your prior experience, and the chance to learn new technical skills and broaden your animal care knowledge. With general supervision, the Animal… more
- Noveon Magnetics (San Marcos, TX)
- …excellence with inside sales responsibilities. You'll be the first point of contact for clients and prospective customers, providing support throughout the ... to inbound inquiries via phone, email, and web. Providing product information and support to prospective and current customers. Preparing and follow up on accurate… more
- Mass Markets (Killeen, TX)
- … Technical Support Representativeto provide first-level support for technical issues in our contact center . You will assist customers ... High school Diploma/GED + 1-2 years of technical support or IT helpdesk experience in a contact center . + Strong knowledge of operating systems,… more
- Zoom (Austin, TX)
- …and internal teams, ensuring seamless project execution and high-qualityoutcomes. Experience with contact center solutions, WFM, QM, AI and virtual agent ... you will be responsible for the overall delivery of new features for Zoom Contact Center . Thisincludes project managing the release plans, diving into the… more
- USAA (San Antonio, TX)
- …makes us special and impactful. **The Opportunity** As a dedicated Director, Digital/ Technical Product Management- Contact Center Technologies, you will ... strategy. + Solid eye for business combined with strong technical and customer experience foundations. + Knowledge of Technology/Digital...you apart:** + Possesses high level knowledge of the contact center technology stack (SBCs, SIP, call… more
- Citigroup (Irving, TX)
- …in your work, come join us. We'll enable growth and progress together. The Back Office/ Contact Center Operations - Application Support Analyst t is a ... Perform same day risk reconciliations + Develop and maintain technical support documentation. + Identifies ways to...operational support for critical back office and contact center applications, including workflow, live chat,… more
- Public Storage (Plano, TX)
- …administration, or a related field, or equivalent experience + 3+ years of experience in contact center operations or systems support + Working knowledge of ... and preferred stocks trade on the New York Stock Exchange. **Job Description** The Contact Center Systems Lead is responsible for overseeing the daily operation,… more
- Navient (Austin, TX)
- …our mission, read more below, and let's build something great together! **The Contact Center Engineer position will report to the Director, Customer ... and affordable for everyone.** We empower students with financial support and supercharge their ability to pay down their...Experience.** **As the Contact Center Engineer, you will:** + Oversee… more
- Mass Markets (Dallas, TX)
- …customer service, technical support , inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal ... POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER REPRESENTATIVE (FULL-TIME & PART-TIME)...role, you handle inbound and outbound calls, helping to support customer service, technical support ,… more
- Mass Markets (Killeen, TX)
- …ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support , and customer sales interactions. It ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Killeen, TX)
- …ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support , and customer sales interactions. It ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Amazon (Dallas, TX)
- …business. The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve ... community and product teams. Act as primary point of contact for urgent customer issues in your technical...years of experience building integrations across WFM, CRM, and contact center solutions or experience with communications… more
- Mass Markets (Dallas, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Amazon (Austin, TX)
- …Technical Infrastructure Program Manager in Canton, MS to oversee data center build projects. Technical Infrastructure Program Manager will lead ... negotiation skills, ability to influence without authority, analytical talent, technical aptitude, and leadership to collaborate with a diverse...we're the people who keep the cloud running. We support all AWS data centers and all of the… more
- Mass Markets (TX)
- …as a trusted partner in the industry. This position supports customer service, technical support , and customer sales interactions. This role requires you to ... of customers each week across the country to resolve support issues, sell new products and services, and ensure...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Panasonic North America (The Colony, TX)
- …PMP Certification by PMI (Project Management Institute) **Competencies** **:** + Maintain technical contact with key strategic market sectors and customer ... years technical application experience in the battery industry (with customer contact preferred) or experienced in data- center system development** . +… more
- Zoom (Austin, TX)
- …you can expect Zoom is looking for Account Executives with specialized experience in Contact Center sales, to partner with direct sales Account Executives to ... provide recommended solutions What we're looking for + Experience in Telephony Contact Center Sales + Experience leading others with product/services training;… more
