- Deloitte (San Antonio, TX)
- …pioneer in technology who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will ... Qualifications Required: + Bachelor's degree + 7+ years of experience in contact center technology strategy , design, and implementation. + Proven… more
- Mass Markets (Killeen, TX)
- …solutions, or upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy . As a highly trained ... vary by site and project. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Mass Markets (Dallas, TX)
- …this position, you will resolve customer service calls using modern contact center technology and customer experience strategy . When opportunities arise, ... brands in the world as an expert on products, technology , and business process. Our Call Center ...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Deloitte (Dallas, TX)
- …desktop applications such as Salesforce, SreviceNow, Oracle, or SAP. + Experience with contact center technology strategy , multi-channel routing, ... may be available Preferred : + Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations… more
- Mass Markets (Killeen, TX)
- …is responsible for reaching out to open accounts using the latest contact center technology and ethical recovery strategy . Improve relations with open ... job paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service,...to work each day. Essential Duties + Utilize various contact technology and recovery strategies to locate… more
- USAA (San Antonio, TX)
- …management skills. **What sets you apart:** + Possesses high level knowledge of the contact center technology stack (SBCs, SIP, call recording, IVR, etc.) ... and impactful. **The Opportunity** As a dedicated Director, Digital/Technical Product Management- Contact Center Technologies, you will lead a team of Digital/… more
- Public Storage (Plano, TX)
- …and preferred stocks trade on the New York Stock Exchange. **Job Description** The Contact Center Systems Lead is responsible for overseeing the daily operation, ... configuration, and optimization of the organization's contact center systems. This role ensures systems such as call routing, workforce management, customer… more
- Mass Markets (Killeen, TX)
- …Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and ... the actions of others + Superior knowledge of call center tools and technology used to manage...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Amazon (Dallas, TX)
- …business. The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve ... resources - 5+ years of experience building integrations across WFM, CRM, and contact center solutions or experience with communications protocols and APIs such… more
- Bank of America (Plano, TX)
- …programs. We are looking for someone who can lead the Contact Center and Interactive Voice Response Authentication Strategy and drive the transformation ... based insights + Partner across organization lines including Fraud Strategy , Technology , Risk & Compliance in the...Risk & Compliance in the development of IVR & Contact Center authentication strategy and… more
- Sabre (TX)
- Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in ... At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects...and travel agency customers. Join our journey! **Principal, Product Strategy - Travel Solutions** **Position Summary** As a member… more
- Humana (Austin, TX)
- …Qualifications** + Bachelor's Degree + 5+ years of technical implementation or contact center transformation experience + 3+ years of project management ... health first** We are seeking an accomplished and experienced Senior Strategy Advancement Professional to join the Conversational Experience Platform (CXP) Product… more
- Amazon (Dallas, TX)
- …The Strategic Initiatives Manager is a key member of the CCOE strategy team, responsible for progressing key initiatives and proactively identifying insights and ... CCOE teams and other ASP teams to enable scale About the team The Strategy Team is responsible for key initiatives that address challenges and opportunities for AWS… more
- NTT America, Inc. (Austin, TX)
- …Minimum 10 years' industry experience and proven success. + Deep knowledge of data center technology portfolio for core partners (Dell, Cisco, Broadcom and HPE) ... NTT DATA** The Regional Practice Lead for Hybrid Data Center & AI Factory Infrastructure is a strategic leadership...leads to the development and execution of a regional strategy that integrates modernized infrastructure solutions, Cisco AI PODs,… more
- Black & Veatch (Houston, TX)
- **Staff Substation Structural Engineer- Data Center Infrastructure** Date: Sep 15, 2025 Location: Overland Park, KS, US Orlando, FL, US Ann Arbor, MI, US Cary, NC, ... _are_ Black & Veatch. We put them at the center of everything we do and empower them to...#4 Overall in Power** by Engineering News-Record (2025). Our Technology , Commercial & Industrial Team has specialized capabilities focused… more
- Amazon (Austin, TX)
- …own them to completion. The Principal Technical Program Manager for AWS Data Center Design Engineering Team owns the successful development and delivery of the next ... generations of data center designs and innovations from concept to at-scale global...designs and innovations with the overall business vision and strategy to reach global deployment. - Evaluate the requirements… more
- Google (Austin, TX)
- …progress and deadlines. In this role, you will define and develop a multi-year strategy and roadmap for third-party data center delivery execution. This includes ... Delivery Program Manager, Data Center Development, Third-Party Data Centers _corporate_fare_ Google _place_ Reston, VA, USA; Austin, TX, USA; +6 more; +5 more… more
- Amazon (Austin, TX)
- …and tradeoffs of a product - Experience contributing to engineering discussions around technology decisions and strategy related to a product - Experience in ... Manager in the Lead Management Organization within the AWS Marketing Integrated Demand Center (IDC), you will drive the development and prioritization of a global… more
- ServiceNow, Inc. (Austin, TX)
- …role, you'll collaborate across the organization to develop and operationalize our AI strategy , serving as the center point that prioritizes use cases, builds ... today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500(R). Our… more
- CenterWell (Fort Worth, TX)
- …of our caring community and help us put health first** The Manager, Clinic/ Center Administration plans and directs the work of professional and support personnel who ... outpatient care to patients in a clinical setting. The Manager, Clinic/ Center Administration works within specific guidelines and procedures; applies advanced… more