- GE Vernova (Houston, TX)
- **Job Description Summary** The Customer Experience Manager will provide customer Service, Project Management, ,communication, planning and coordinating ... to ensure there is a well planned and executed customer visit. This role will be the main point...university or college with at least 2-3 years of experience in Gas Turbine repairs business or related industry… more
- Michaels (Abilene, TX)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - ABILENE, TX Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Lumen (Austin, TX)
- …a Candidate** + 7+ years of working experience in relevant B2B marketing, customer experience field + Bachelor's degree in marketing, business, or a related ... the world and shape the future. **The Role** Lumen's Experience Team is seeking an experienced Program Manager...Creative thinking and a passion for innovation in Marketing, Customer Experience and Program strategies to drive… more
- Nutanix (Houston, TX)
- …Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships ... environment. **About the Team** At Nutanix, you would be joining the Customer Experience team, a group dedicated to driving adoption and ensuring customer… more
- NRG Energy, Inc. (TX)
- …Connect with NRG on Facebook, Instagram, LinkedIn and X. **Job description** The Senior Manager , Research & Customer Experience (CX) will be responsible for ... & Insights function within NRG Consumer Energy. The Senior Manager will work with a cross section of the...Proactively lead NRG in identifying opportunities where market research, customer experience and competitive intelligence can play… more
- McAfee, Inc. (Frisco, TX)
- …a team of troubleshooting customer service support agents in-house to transform the Customer Experience Lab as we optimize the customer experience ... process or system designs, and partner with the Vendor Manager Organization and frontline teams to drive change. Your...role:** + Leadership & Strategy: Lead the newly created Customer Experience Lab team to identify gaps… more
- Amazon (Austin, TX)
- …tactical goals. Our goals include providing the best vendor experience , a rewarding Customer Success Manager experience , and ultimately to enhance the ... an immediate impact on customers and businesses? As a Customer Success Manager with Consumables-Amazon Vendor Services,...and plans across their businesses on Amazon.com and improving end- customer experience . You will provide data driven… more
- Amazon (Dallas, TX)
- …new products, services, markets, and channels while also emphasizing on best in class customer experience . The manager will work closely with compliance, ... controls to ensure regulatory compliance while continuously improving the customer experience . We are expanding our team...SX as we grow. The Senior Account Compliance Program Manager will be responsible for overseeing the expansion and… more
- DXC Technology (Austin, TX)
- …the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience . Learn more about how we deliver excellence for our ... work closely with cross-functional teams to deliver a seamless, impactful customer experience across web and mobile. **Key Responsibilities:** + Define the "day… more
- EBSCO Information Services (Austin, TX)
- …Implementation, Product, and Editorial-to deliver a seamless and value-driven customer experience . The Customer Success Manager will ensure consistent ... and overseeing key handoffs and the overall development of a customer . + Experience working in medical software implementations or in a clinical environment… more
- SHI (Austin, TX)
- …and ensuring a positive customer experience with SHI. The Customer Success Manager is responsible for onboarding customers, guiding them through their ... in our offices or yours.** **Job Summary** The Microsoft Customer Success Manager is responsible for retention...with customers and internal teams to ensure a positive customer experience and foster trust. This position… more
- Caterpillar, Inc. (Irving, TX)
- …We are seeking a highly analytical and customer -focused Customer Insights Manager to support our Experience team in leading our customer feedback ... measurement frameworks (eg, NPS, CSAT, CES) or UX research methods. + Experience in VoC, customer insights, product research, or a related role within a complex… more
- Fujifilm (Austin, TX)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Compass Group, North America (Pearland, TX)
- …you enjoy providing outstanding customer service? Working as the Patient Experience Manager , you will be recognized for those efforts! Responsibilities ... experience preferred + At least three years of demonstrated experience in customer service operations + Good coaching and on the job training skills… more
- Amazon (Highland Village, TX)
- …and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture. - ... where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in...Work with a manager to maintain the physical safety and quality standards… more
- MongoDB (Austin, TX)
- …hypotheses and experimenting across our Cloud Products and the entire customer experience . **The Opportunity** As a Product Manager on the Growth team, you ... teams + Lead cross-functional teams to develop a roadmap that enhances customer experience at all touchpoints **What We're Looking For** + Passion for MongoDB… more
- Google (Austin, TX)
- …them in their early stages, minimizing downtime and improving customer experience . **Role Description:** As an Incident Manager , you'll perform ticket ... clearly priced. We believe customers deserve a better internet experience and everything we do is focused on providing...incidents are prioritized based on their business impact and customer satisfaction. As a Single Thread Owner, you will… more
- Amazon (Austin, TX)
- …on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test ... Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer … more
- SAP (Plano, TX)
- …VLM (SAP value lifecycle manager ) **Must-Have Requirements:** + 15 years in customer experience roles (eg, Program Manager , Architect), with ... areas to provide customer context to all teams, enhancing customer proximity and experience . + Align customers and partners with SAP's Clean Core strategy,… more
- Textron (Houston, TX)
- …new and existing customers, fostering strong relationships and ensuring a positive customer experience Financial Review: Collaborate with Finance to review ... ** Customer Service Manager \- Houston, TX**...Aviation customers and internal employees while providing a positive customer experience Why join us? Your success… more