- Michaels (Beaumont, TX)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - BEAUMONT, TX Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Amazon (Austin, TX)
- …existing solution, or integrate existing features for a more cohesive end-to-end customer experience . ○ Influence technical priorities and business strategy ... wide variety of products that span almost every business customer vertical and is a major engine of growth...for Amazon. BISS is looking for a Senior Product Manager to transform buying and selling experience … more
- Nutanix (Houston, TX)
- …Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships ... the Team** At Nutanix, you would be joining the Customer Experience team, a group dedicated to...stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including… more
- Dodge Construction Network (Austin, TX)
- …improve retention and customer experience . This is a full -time position and reports directly to the Manager ,CustomerSuccess. **_Preferred Location_** ... their partnership with Dodge. The Customer Engagement Manager supports the customer experience ...training opportunities + Educate and empower clients to take full advantage of product features and updates, guiding them… more
- Amazon (Austin, TX)
- …on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test ... Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer … more
- BILT Inc. (Grapevine, TX)
- BILT Incorporated Job Title: Customer Success Manager - Commercial Pro Department: Account Management Classification: Exempt Duration: Direct hire Location: BILT ... the Southlake Town Square. About the Job The BILT Customer Success Manager is responsible for all...proven ability to oversee all aspects of the ongoing customer relationship. Experience working with large Commercial… more
- DXC Technology (Austin, TX)
- … needs, and market trends.** **Ideal Background:** **5+ years of product management experience with a focus on customer facing digital products, SaaS platforms, ... enterprise customer personas, with a user centric mindset and experience applying outcomes-based design principles to product development.** ** Experience … more
- Grundfos (Brookshire, TX)
- Customer Service Manager + Apply Now...Provide backup support to other CSSC leaders as needed. Customer Experience & Satisfaction + Drive ECSS ... Grundfos for you._** **What is the job about?** The Customer Service Manager plays a critical role...using Grundfos dashboards to monitor KPIs, sales performance, and customer experience metrics. + Identify trends or… more
- Amazon (Austin, TX)
- …Senior Product Manager to lead initiatives across marketplaces to improve the customer experience . The role is highly collaborative and presents a unique ... the right telemetry to use defect information to drive customer experience improvements throughout the consumer business....with feature delivery and tradeoffs of a product - Experience as a product manager or owner… more
- SAP (Houston, TX)
- …benefit options for you to choose from. **Business Technology Platform - Senior Customer Success Manager - South** SAP Office-South Region (preferred) **Summary & ... and supports SAP's most strategic SAP BTP customers. Our Customer Success Manager 's (CSM)'s are responsible for...from technical hands-on level to architecture, to strategy as full -stack experts. You have advanced experience with… more
- Amazon (Dallas, TX)
- …trust throughout every stage of the shopping experience . We are looking for a Sr. Customer Research Manager to join our growing team! As the Sr. Customer ... that will inform business decisions aimed at improving the customer experience - Dive deep into both...strategic planning A day in the life The Senior Customer Research Manager uses their endless curiosity… more
- Mass Markets (Killeen, TX)
- …management is required, and customer service, technical support, or back-office experience is preferred. This is a full -time, local, on-site position and ... team is looking for a highly skilled call center customer service manager who can motivate sales...Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer … more
- Celestica (Richardson, TX)
- …**General Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Manager 2 **SAP Short Name:** MG2 ... **Job Title:** Customer Focused Team Manager 2 **Job Code:** MG2-OPS-CFT **Job Level:** Band 10...within the local existing Health and Safety guidelines **Typical Experience ** + Eight plus years of experience … more
- Amazon (Dallas, TX)
- …and devise recommendations that will inform business decisions aimed at improving the customer experience - Dive deep into both qualitative and quantitative data ... customer trust throughout every stage of the shopping experience . We continuously innovate in terms of research methodology...to scale our impact. We are looking for a Customer Research Manager to join our growing… more
- Rocket Software (Austin, TX)
- …everything we do, and we wake up every day aspiring to deliver a differentiated customer experience unmatched by anyone in the software business and driven by ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead...our CS organization as we strive to create positive customer outcomes and experience . It also provides… more
- Amazon (Austin, TX)
- …success in driving growth for your Customers and (2) evaluate the quality of the end- Customer experience . Use these metrics to guide your work and uncover hidden ... long-term strategic impacts on customers and businesses? As a Manager , Customer Success Management on the Household...the businesses of Amazon's top vendor partners while improving end- customer and vendor experience . You will guide… more
- Fiserv (Frisco, TX)
- …impact on a global scale, come make a difference at Fiserv. **Job Title** Senior Customer Success Manager **What does a successful Senior Customer Success ... Receivables Solutions (EBRS) Team at Fiserv?** As a Senior Customer Success Manager , you will serve as...+ Bachelor's or Master's degree. + 5+ years of experience in sales or account management in a client-facing… more
- American Express (Austin, TX)
- …to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, ... Business and Middle Market Card Members. As a Senior Manager on the Digital Customer Growth Team...of humor + Minimum 3-5 years of relevant work experience **Qualifications** Salary Range: $80,000.00 to $155,000.00 annually bonus… more
- FranklinCovey (Austin, TX)
- …& Strategy - Customer Growth **Payroll Title:** Revenue Operations Manager **Division:** Enterprise Domestic Regions Admin **Status:** Full -Time Exempt ... is seeking a manager of revenue operations and strategy for our customer growth and expansion business. This role will partner and support our Director of… more
- Celestica (Houston, TX)
- …Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager 2 leads a team of multiple ... need to develop Director and VP-level relationships with the customer and prioritize multiple initiatives and priorities on a...initiatives and priorities on a daily basis. The General Manager 2 is responsible for the profitable growth and… more