- Microsoft Corporation (Austin, TX)
- … customer growth, balancing capacity health/ experience , and optimizing cost. As a Customer Experience Program Manager , you will design and ... customer 's capacity needs. We are looking for a passionate, execution driven Customer Experience Program Manager to drive and improve the strategic… more
- Meta (Austin, TX)
- **Summary:** As a Customer Experience Program Manager at Reality Labs' Customer Experience (CX) team, you will be a key contributor to a global ... solutions, projects, and capabilities within our team's portfolio. **Required Skills:** Customer Experience Program Manager Responsibilities: 1. Define… more
- SAP (Houston, TX)
- …with eg VLM (SAP value lifecycle manager ) **Must-Have Requirements:** + 15 years in customer experience roles (eg, Program Manager , Architect), with ... provide customer context to all teams, enhancing customer proximity and experience . + Align customers...permanent roles are eligible for the SAP Employee Referral Program , according to the eligibility rules set in the… more
- Chewy (Richardson, TX)
- **Opportunity:** Chewy is seeking a **Senior Program Manager , Voice of the Customer ** to lead and drive one of our VoC program verticals. This role is ... responsible for improving the ** customer experience ** through strategic partnerships, structured program management, escalation handling, and executive… more
- Amazon (Dallas, TX)
- …AWS Enhanced Support Services (ES2) team is hiring a passionate, results-oriented Principal Technical Program Manager (TPM) who will create a program to ... define a vision, roadmap and long-term direction for a program that is the flywheel for customer ...Work with key stakeholders across AWS to improve the customer experience and develop mechanisms that support… more
- FREEMAN (Dallas, TX)
- …development to delivering routine / automated reporting. This position will support our Customer Experience team. It is eligible to work a hybrid schedule, ... new technologies to deliver moments that matter. **Summary** The Manager - Customer Feedback Programs operationalizes efficient...relevant work experience required + 5+ years experience managing service programs, customer experience… more
- Amazon (Austin, TX)
- Description We're seeking aTechnical Program Manager to join our Amazon Web Services Generative and Agentic AI professional services team. This strategic role ... span delivery, product, and GTM teams to improve overall customer experience * Influence product roadmaps based...Basic Qualifications - 5+ years of technical product or program management experience - 7+ years of… more
- Omni Hotels (Dallas, TX)
- …offers. The ideal candidate is organized, detail-oriented, accountable and passionate about the customer experience . Join us atOmni Hotels & Resorts, where your ... Engagement Program Managerto support the development and execution of customer -facing engagement initiatives that drive loyalty, retention, and brand value. This… more
- Cisco (TX)
- Technical Customer Experience Manager | GES West (1429040) Apply (https://jobs.cisco.com/jobs/Login?projectId=1429040) + Location:San Jose, California, US + ... is filled or if a sufficient number of applications are received._** **Technical Customer Experience Manager ** **Advanced Services.** ** Customer Focus.**… more
- Meta (Austin, TX)
- **Summary:** Meta is seeking a Program Manager to join our Sales Experience & Insights team within the Global Operations organization. As part of the Sales ... drive business growth in the region. **Required Skills:** Sales Experience & Insights Program Manager ...Qualifications:** Minimum Qualifications: 7. Bachelor's Degree 8. 7+ years experience with program management, customer … more
- American Airlines (Dallas, TX)
- …+ The job is part of the Digital Transformation team within the Customer Experience Organization. + Responsible for working closely with stakeholders across ... Commercial, Loyalty, Cobrand, Customer Experience and IT partners, and work...Experience with product strategy and development + Prior experience as Product Owner and/or Product Manager … more
- Realtor (Austin, TX)
- …cross-functional leader who thrives working with design, engineering, marketing, and customer -facing teams + Experience working with mobile development teams ... will make in their life, by providing a user experience that is easy to use, easy to understand,...for you. Join us as our newest **Senior Product Manager , Unified Mobile App** and continue to Love Your… more
- McAfee, Inc. (Frisco, TX)
- …a team of troubleshooting customer service support agents in-house to transform the Customer Experience Lab as we optimize the customer experience ... process or system designs, and partner with the Vendor Manager Organization and frontline teams to drive change. Your...role:** + Leadership & Strategy: Lead the newly created Customer Experience Lab team to identify gaps… more
- Amazon (Austin, TX)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... and delivering a positive experience with our program . The key responsibilities of a Senior Customer Success Manager include but are not limited… more
- Safran (Gainesville, TX)
- Senior Program Manager Company : Safran Seats...and experience to effectively inter-act with the customer * In-depth knowledge of program management ... company and the assigned airframe OEM organization The Senior Program Manager is responsible for contribution margin...meeting the education requirement, requires an additional 8 years' experience in a project or program team… more
- Nutanix (Houston, TX)
- …Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships ... the Team** At Nutanix, you would be joining the Customer Experience team, a group dedicated to...(as well as any other discretionary payment or compensation program ) at any time, including for reasons related to… more
- Amazon (Austin, TX)
- …The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... and delivering a positive experience with our program . The key responsibilities of a Senior Customer Success Manager include but are not limited… more
- Amazon (Austin, TX)
- …Account Services (SAS) organization is seeking a Luxury Beauty Senior Customer Success Manager to shape the future of the program . The Senior Customer ... business input metrics that drive growth and improve end customer experience . Identify what is hindering growth,...your portfolio within a specified SLA. * Drive optimal program and Customer Success Manager … more
- Textron (Houston, TX)
- …both new and existing customers, fostering strong relationships and ensuring a positive customer experience Financial Review: Collaborate with Finance to review ... ** Customer Service Manager \- Houston, TX**...Aviation customers and internal employees while providing a positive customer experience Why join us? Your success… more
- American Airlines (San Antonio, TX)
- …job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division. + Responsible for ensuring a high performing operation by ... creating a safe, reliable operation while delivering an elevated customer experience . **What you'll do** + Drives...right tools, resources and support you need. + 401(k) Program : Available upon hire and, depending on the workgroup,… more