- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- R1 RCM (Austin, TX)
- …attention to the departmental functions: high quality customer service , proper procedures, quality assurance , patient privacy, and confidentiality ... encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative - Team Lead** , you'll be… more
- Clements Fluids (Pecos, TX)
- …Keep the plant clean and organized to promote efficiency and safety. 3. Customer Service & Quality Assurance → Product Integrity & Reliability Support ... customer satisfaction by ensuring product quality and accurate order fulfillment. + Adhere to blending...maintain efficiency and safety. + Document and address any quality concerns to maintain high service standards.… more
- PNC (Dallas, TX)
- …and Administration team). The Audit Support and Administration Team oversees the quality assurance and improvement program (QAIP), audit methodology, regulatory ... audit operations oversight and department-wide improvement initiatives. This Internal Audit Quality Assurance Senior Manager position, an individual contributor… more
- PNC (Dallas, TX)
- …valued and have an opportunity to contribute to the company's success. As a Quality Assurance Specialist within PNC's Technology organization, you will be based ... . + Leads the team in planning and estimating quality assurance support requirements for new products,...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- Vighter Medical Group (San Antonio, TX)
- …with every Vighter Client and Customer . Summary : Vighter LLC is seeking a Quality Assurance (QA) Assistant in San Antonio, TX. The Quality Assurance ... Quality Assurance (QA) Assistant, San Antonio,... Quality Assurance (QA) Assistant, San Antonio, TX Job Details...Improvement. Knowledge and Skills : + Must have exceptional customer service skills. + Employees shall be… more
- Mass Markets (TX)
- …as a trusted partner in the industry. We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our team. This role is critical in ... ensuring the highest level of service quality within our call center operations....for detail, strong communication skills, and a passion for quality assurance within a BPO environment. To… more
- Kelly Services (Houston, TX)
- Associate Director of Quality Assurance Operations Kelly Science & Clinical is seeking an Associate Director of Quality Assurance Operations for one of ... review, and approve batch records, practices, and procedures. * Accomplish quality assurance objectives by monitoring, reviewing, and enforcing policies… more
- Amazon (Austin, TX)
- Description MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Quality Assurance Engineer II Job Location: Austin, Texas Job ... plans, test cases, and drive continuous improvements to the quality assurance processes using Internet and Web...box tests. Work closely with engineers, business owners, and customer service professionals throughout the development and… more
- TreeHouse Foods, Inc. (Carrollton, TX)
- **Employee Type:** Full time **Location:** TX Carrollton **Job Type:** Quality **Job Posting Title:** Quality Assurance Manager **About Us** **:** TreeHouse ... Manager, you will oversee and ensure the implementation of Quality Assurance (QA) programs for the Carrollton,...chain, operational excellence and flexibility, collaborative approaches, and dedicated customer service . Our strategy is to be… more
- Deloitte (Austin, TX)
- …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more
- Defense Contract Management Agency (San Antonio, TX)
- …Applies a wide range of methods, principles, and practices directly related to quality control/ quality assurance fields; statistical analysis, control and ... are met. Requirements Conditions of Employment Qualifications To qualify for a Quality Assurance Specialist, your resume and supporting documentation must… more
- Transdev (Houston, TX)
- Quality Assurance Specialist Transdev in Houston, Texas is hiring a Quality Assurance Specialist. The Quality Assurance Specialist is responsible ... and feedback from callers regarding transportation services. We are seeking customer service -oriented professionals who are dedicated to safety. Transdev… more
- Comcast (Plano, TX)
- …and executing the operational strategies of the Comcast Business Enterprise Service Assurance organization. Creates and drives business strategies that ... commitments and SLAs, we are also expecting our Service Assurance leader to deliver on very...our ability to measure our work and performance, the quality of our customer interactions, and our… more
- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact center. ... You will be responsible for ensuring service quality , compliance, and continuous improvement across multiple client accounts. This is a key leadership role that… more
- Mass Markets (Killeen, TX)
- …in the industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You'll oversee QA analysts, ... ensure compliance with client standards, and drive continuous improvement in service quality . To be considered for this role, you must complete a full… more
- Sysco (Lewisville, TX)
- …on an ongoing basis, inputting orders through data entry while performing extensive customer service duties, and performing other related duties as required. ... a friendly and efficient manner to ensure that proper customer service is maintained and customer...propose action to the solution of problems associated with Quality Assurance . + Observe all safety rules,… more
- Amazon (Austin, TX)
- …a fun, fast-paced dynamic team environment. Basic Qualifications - 6+ years of quality assurance engineering experience - Knowledge of QA methodology and tools, ... report testing results, and be a vocal proponent for quality in every phase of the development process -...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- DMS International (Lackland, TX)
- …senior specialists on problems that are more complex. + Possess knowledge of customer support and service principles and methods. + Possess working knowledge ... this, we hire professionals who take pride in doing quality work and who are excited about contributing to...Teamwork, + Integrity in conduct, + Responsiveness to our customer 's mission + DMS is currently seeking an Information… more
- Cardinal Health (Austin, TX)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more