- Mass Markets (Killeen, TX)
- …established ourselves as a trusted partner in the industry. We are hiring an Experienced Client Services Manager to manage client relationships, ensure ... Serve as the primary point of contact for assigned client accounts. + Conduct regular business reviews and performance...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Dallas, TX)
- …we have established ourselves as a trusted partner in the industry. Looking to add an experienced Call Center Client Account Manager I to support complex ... contact center clients. Experience in both contact center operations and client services or account...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ... ensure client satisfaction in a high-volume environment. To be considered...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Killeen, TX)
- …target-driven environment? If so, we want to hear from you! We're seeking experienced Call Center Sales Representatives to join our high-performing ... business services companies in the USA, with a strong call center footprint and operations that extend...employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO,… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... trusted partner in the industry. We are seeking an Experienced Operations Supervisor to lead a team of agents...experience in a supervisory role in a BPO contact center . + Strong leadership, communication, and problem-solving skills. +… more
- Mass Markets (Killeen, TX)
- …individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone ... Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a...employees + Be a subject matter expert on your client 's business + Manage remote employees as needed. +… more
- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive ... exceptional service for our clients. The ideal candidate is experienced , organized, people-oriented, and has a strong work ethic....and has a strong work ethic. A background in call center operations management is required, with… more
- Mass Markets (Killeen, TX)
- …established ourselves as a trusted partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial and public ... Key Responsibilities + Lead and mentor a team of call center supervisors overseeing inbound and outbound...staff. + Serve as a subject matter expert on client -specific operations. + Manage remote team members as needed.… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Dallas, TX)
- …OVERVIEW OPEN INTERVIEW Join our team and grow with us! We are now hiring Call Center Representatives to answer inbound calls and support customers through the ... 4:30 PM MONDAY - FRIDAY. WALK-IN'S ARE WELCOME! POSITION RESPONSIBILITIES WHAT IS A CALL CENTER REPRESENTATIVE ? In this position, you will resolve customer… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... and resolve tax advice and preparation inquiries + Document client interactions CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... project. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in...brief pre-employment test. POSITION RESPONSIBILITIES WHAT IS A BLENDED CALL CENTER PROFESSIONAL? As a blended role,… more
- Kyndryl (Austin, TX)
- …Eco-system. **As a Consult Partner,** we are seeking a dynamic and experienced individual to lead strategic sales and consulting engagements focused on transforming ... Contact Center operations for enterprise organizations, particularly those in the...engagements, while enduring profitability and understanding and containing risk ** Client Engagement:** + Lead C-level client engagements… more
- Mass Markets (Dallas, TX)
- … CENTER REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for entry-level call center representatives to support inbound and outbound customer service and ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Deloitte (San Antonio, TX)
- …needs and drive the functional architecture and design of the future-state contact center , including call routing, IVR flows, and omnichannel capabilities. + ... and the workforce. Work You'll Do Are you an experienced , passionate pioneer in technology who wants to work...to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...+ May act as mentor for new and less experienced Triage Consultants. **Minimum Qualifications** + Master's degree in… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... call handling + Follow the processes of the Client program and perform all tasks in a courteous...Equivalent + Minimum of three (3) years in a call center environment + Minimum of (1)… more