- Amazon (Austin, TX)
- …for core retail technologies in state of the art physical grocery stores. As an IT Support Assoc II, you will follow documented knowledge base articles and use ... will utilize voice and agent chat for live one-on-one support as well as web portal for lower severity...guidance, perform a variety of duties, including: - Troubleshoot IT equipment used in Amazon Fresh Stores - Troubleshoot… more
- Tarleton State University (Stephenville, TX)
- … provides operational leadership for the university's central IT support desk . This includes oversight of daily service desk functions, staff ... operations of the IT Service Desk , ensuring timely and effective resolution of support...efficiency. + Ensures integration of the service desk with other IT support … more
- American Airlines (Dallas, TX)
- …IT Operations & Service Management** + Oversee Application Support , IT Helpdesk, and Service Desk operations to ensure high availability, ... the Credit Union is responsible for leading the organization's IT service management, application support ,... support + Hands-on experience with cybersecurity tools, IT operations platforms, and service desk… more
- City of College Station (College Station, TX)
- IT Service Desk Rep / Intern...of technology support services. Individuals will provide help desk level customer service and resolve end user ... (Part-time, non-benefited) Print (https://www.governmentjobs.com/careers/cstx/jobs/newprint/4913762) Apply IT Service Desk Rep / Intern (Part-time,… more
- Berkshire Hathaway Automotive (Irving, TX)
- … IT Help Desk Technician is responsible for providing quality technical support and customer service to all customers of the Berkshire Hathaway Automotive ... Berkshire Hathaway Automotive is seeking an IT Help Desk Technician to join...Center Technician. * 1+ years of experience providing Customer Service and support via phone or in… more
- Sysco (Houston, TX)
- **Brief description:** Serve as the first contact point within the Service Desk offering level one support to Sysco associates and internal customers via ... First Call Resolution of requests and incidents within the Service Desk . + Available for after hours...technologies, cloud architecture and supporting tools **Licenses/Certifications Required:** + IT Service Management (ITSM v3) or ITIL… more
- CAI (Austin, TX)
- …Mandarin speaking users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge ... bilingual customer service -oriented **Bilingual Service Desk Analyst** to provide Level 1 technical support...You'll Do** + Provide General IT end-user support including: + Utilize excellent customer service … more
- SHI (Austin, TX)
- …the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support ... proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely...and are developing a deeper technical specialization within the service desk environment. This position is hybrid… more
- CompuCom (San Antonio, TX)
- …the Markets Trading & Investment Banking businesses globally, working in a dedicated team of Service Desk support analysts. The individual needs to be able ... Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace...in support of our clients and other service desk projects. A combination of 1st… more
- EPS Corporation (Randolph Air Force Base, TX)
- …utilizing the virtual Electronic Service Desk (vESD) Air Force (AF) IT Service Desk problem/inquiry logging and tracking system. Requirements + ... and enhance Tier I/II service delivery. Operate the service desk and desk side support in order to respond to problems and inquiries received… more
- Cayuse Holdings (Austin, TX)
- **Overview** The Service Desk Agent provides customer ...IT support . + Experience with ServiceNow IT Service Management System. + Customer ... and Apple suite of applications. + Administration of ServiceNow IT Service Management System (for example ...High school diploma or GED required. + Experience preferred Service Desk or Customer Service … more
- Robert Half Technology (Galveston, TX)
- …Science, or related field, or equivalent work experience + 2+ years of experience in a help desk or IT support role + Strong knowledge of Windows, macOS, and ... growing organization, we rely on a strong and responsive IT team to ensure smooth day-to-day operations. We are...join our team and take charge of our user support systems and help desk operations. +… more
- EPS Corporation (Randolph Air Force Base, TX)
- …utilizing the virtual Electronic Service Desk (vESD) Air Force (AF) IT Service Desk problem/inquiry logging and tracking system. Requirements + More ... and enhance Tier I/II service delivery. Operate the service desk and desk side support in order to respond to problems and inquiries received… more
- CompuCom (Austin, TX)
- …for a Service Desk Technician to join our team. Our Service Desk Support Agents coordinate, diagnose, and troubleshoot incoming employee calls ... standard operating procedures and customer service guidelines relating to remote IT support + Provide support for PCs, laptops, printers, cell phones,… more
- GovCIO (El Paso, TX)
- **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service ... Desk Technician supporting ARPA-H. Deliver excellent customer service and quick resolution of technical issues for customer via chat, email, and deskside … more
- Robert Half Technology (Houston, TX)
- …delivering exceptional service . Responsibilities: * Oversee the daily operations of the IT Service Desk team to ensure efficient resolution of technical ... background in IT security to lead our service desk operations and ensure the integrity...customer service skills. * Design and maintain IT support workflows, including knowledge management systems… more
- WestRock Company (Irving, TX)
- … Service Desk processes, while following the documentation available to support these activities \u2022 Collaborate with service analysts across all GIS ... to other projects and duties \u2022 Experience in a Service Management role or end-user support role...industrial or manufacturing industry; essential \u2022 Practical knowledge of IT Service Management systems and processes, and… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- … to continue their critical operations. To do well in this role, familiarity with IT Service Management (ITSM) principles and a strong foundation in SAP ERP ... The ideal candidate will bring a history of successful IT support , particularly within a defense or...technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.… more
- DR Horton, Inc. (Arlington, TX)
- …a *_Help Desk Specialist I_*. The right candidate will be responsible for all IT support activities related to end user hardware, software and other IT ... related issues * Research and resolve basic network (Internet Service Provider modems, Cisco routers) issues, hardware, and software...to four years related experience and/or training in an IT support environment * Must have basic… more
- Growth Ortho (Austin, TX)
- …include scheduling procedures and office appointments, reception, bookkeeping and other clerical support duties with emphasis on customer service . This position ... Orthopaedic Specialists of Austin is hiring a full-time Front Desk Associate for our Registration department in Austin, TX. As a Front Desk Associate… more