- familycarecenter (San Antonio, TX)
- … service experience required. One year of medical front desk receptionist experience or administrative experience preferred. Location: Westover Hills Clinic ... Description IT 'S MORE THAN A JOB. IT 'S...US Army Veterans founded Family Care Center to help service members, Veterans and their families. We continue that… more
- Locatee Ag (Coppell, TX)
- …across more than 140 countries, Tango is the leader in cloud-based Software-as-a- Service (SaaS) solutions use to manage the end-to-end real estate and facilities ... administration & accounting, facilities maintenance, occupancy management, energy & sustainability, desk booking, visitor and space management. Role Summary: We are… more
- InterSources, Inc. (Austin, TX)
- …Client's experience responding to and maintaining customer requests via the CAPPS Service Desk tickets with current information and statuses, including but ... Technology infrastructure ure Library principles and practices for lT Activities such as lT service management and IT asset management that focus on aligning lT… more
- Amazon (Austin, TX)
- …for core retail technologies in state of the art physical grocery stores. As an IT Support Assoc II, you will follow documented knowledge base articles and use ... will utilize voice and agent chat for live one-on-one support as well as web portal for lower severity...required. About the team On the WorldWide Grocery Stores Service Desk Team, our mission is to… more
- Robert Half Technology (Houston, TX)
- …capabilities. Requirements * Proven experience in a leadership role within a service desk or IT support environment. * Familiarity with ITIL frameworks ... and efficient issue resolution, and driving continuous improvement in IT support processes. The ideal candidate will...manage the daily operations of the service desk team to ensure efficient and effective support… more
- Omni Hotels (Dallas, TX)
- …and loyalty that enables us to perpetuate our family atmosphere. Job Description The Manager, IT Service Desk is responsible for managing and mentoring our ... IT Service Desk , providing excellent customer service...of employees responsible for providing first- and second-level technical support in a service desk … more
- Hatch (Houston, TX)
- IT Service Desk Technician Intern...Intern for our Houston, TX office. Responsibilities: + Provide IT Support to Hatch Employees including + Hardware ... Support for MS Office Suite + Operate Help Desk and provide over the phone support Qualifications: + Recently completed or currently pursuing an Associates… more
- Centre Technologies (Dallas, TX)
- …are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to develop ... clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre...+ Must be a team player with outstanding customer service skills + Entry of time sheets, expense reports… more
- Sysco (Houston, TX)
- **Brief description:** Serve as the first contact point within the Service Desk offering level one support to Sysco associates and internal customers via ... First Call Resolution of requests and incidents within the Service Desk . + Available for after hours...technologies, cloud architecture and supporting tools **Licenses/Certifications Required:** + IT Service Management (ITSM v3) or ITIL… more
- TEKsystems (Allen, TX)
- …statistics related to IT KPI fulfillment. * Participate in training to End Users in IT related areas. Skills Service Desk , Help Desk , Windows 10, ... * Provide full onsite/ desk side and remote support to end users for all their IT...Windows 11, Windows, Microsoft, M365, End User Support Top Skills Details Service Desk… more
- GovCIO (Austin, TX)
- …end-users to resolve issues related to IT hardware and software. The service desk analyst team lead monitors service delivery activities to ... gather support documents + Provides coaching to service desk agents to address performance issues...team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by… more
- CompuCom (Austin, TX)
- …for a Service Desk Tech III to join our team. Our Service Desk Support Agents coordinate, diagnose, and troubleshoot incoming employee calls for ... They are the first point of contact for all service requests needing support for technical/ IT...+ Minimum of 24 months+ experience working in an IT Service Desk /Inbound Call Center… more
- Excentium (San Antonio, TX)
- …Specialist II Summary Title: Service Desk Specialist II ID:517 Department: IT Technical Expertise & Support Location:San Antonio TX. Description Excentium, ... and commercial organizations. We have an opportunity for an IT Service Desk Specialist II...of application software tools and/or infrastructure components. Will provide support through analysis and problem resolution using phone, email,… more
- SHI (Austin, TX)
- …the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support ... proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely...and are developing a deeper technical specialization within the service desk environment. This position is hybrid… more
- Cayuse Holdings (Austin, TX)
- …customer support or IT support . + Experience with ServiceNow IT Service Management System. + Customer service experience and strong focus on ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse...and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example … more
- Republic Finance, LLC (Plano, TX)
- …are seeking a diligent and customer-focused Service Desk Associate to join our IT support team. This role involves handling IT support requests, ... team efficiency by documenting resolutions and step-by-step troubleshooting in Service Now knowledge base. + Support and... support . + Prior experience in a help desk or IT support role.… more
- CAI (Houston, TX)
- Service Desk Analyst II **Req number:** R6352...and enter asset information for new shipments + Provide IT support for C-level executives and Directors + ... enterprise. **Job Summary** We are looking for a motivated Service Desk Analyst ready to take us...service and communication skills + Reliable transportation to support service calls in surrounding areas Preferred:… more
- Robert Half Technology (Houston, TX)
- Description We are looking for a dedicated Service Desk Analyst to join our team in Houston, Texas. In this role, you will handle a variety of IT support ... college degree preferred. * Minimum of 2 years of IT support experience. * Proficiency in Active...in troubleshooting and resolving technical issues. * Familiarity with service desk ticketing systems. * Exceptional problem-solving… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …duties as directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working ... a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate...sufficiently to appropriately refer the incident to the correct IT support group. + Track issues using… more
- GovCIO (El Paso, TX)
- **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service ... Desk Technician supporting ARPA-H. Deliver excellent customer service and quick resolution of technical issues for customer via chat, email, and deskside … more
