- NANA Regional Corporation (San Antonio, TX)
- The Incident and Problem Management Analyst serves as the primary point of contact for incident and problem reporting within the client ... organization. Responds to incidents/issues, opens trouble tickets, provides status updates on existing tickets, answers incoming calls, creates support tickets and provides the customer with information necessary to track the ticket. Engages with… more
- Citigroup (Irving, TX)
- …participation in a weekend on-call rotation, a few times per year. **Competencies** : + Incident Management + Problem Management + Communication (Written ... responses, facilitate communication, and drive resolution. **Key Responsibilities:** **Major Incident Management :** + Facilitate the coordination, communication,… more
- Capgemini (Austin, TX)
- …incident reviews to identify root causes and implement preventive measures. * Problem Management : Analyze incident trends to identify recurring issues. ... **Job Title** : Service Management Analyst **Location** : Austin, TX...will have hands-on experience in Incident , Major Incident , Problem , and Change Management ,… more
- PenFed Credit Union (San Antonio, TX)
- …Antonio, Texas location. The primary purpose of this job is to coordinate the change, Incident and problem management processes and procedures so that they ... the PenFed family. PenFed is hiring a (Hybrid) ITSM Analyst at our Tysons, Virginia; Omaha, Nebraska or San...of the ITSM ticketing system. + Assist in developing incident and problem management to… more
- Wabtec Corporation (Fort Worth, TX)
- …make a difference?** As a member of ISA team, Wabtec is looking for a **Risk Analyst focusing on Vulnerability Management ** . This role reports to the ISA Sr ... in information security, with a focus on Vulnerability Management and Risk Management + Strong analytical and problem -solving skills; ability to decipher and… more
- Constellation (Houston, TX)
- …includes bonus and 401(k). **PRIMARY PURPOSE OF POSITION** The Cyber Security Analyst (CSA) will work closely with functional areas throughout the Constellation ... a functional cyber security capability gap while providing pro-active cyber security risk management analysis and investigations. The CSA will act as a team lead to… more
- Capgemini (TX)
- …in Version Control (VC) systems, such as GitLab/GitHub. + Extensive knowledge of incident response processes and incident management lifecycle. + Strong ... with the addition of an experienced and motivated Senior Cyber Threat Intelligence Analyst . The DECODE team stands at the forefront of defending client cyber… more
- ASM Global (Houston, TX)
- …security cameras and video walls, video recall and analytics services, access control management , HID card configuration, incident management software (IMS) ... managed public assembly facilities, has an excellent and immediate opening for a Security Systems Analyst at NRG Park in Houston, Texas. NRG Park is in the fast lane… more
- Forward Air (Dallas, TX)
- …business needs, prioritize support requests, and implement system enhancements + Incident Management : Manage the incident and problem management ... Position: Applications Support Analyst Job Description: We are seeking a seasoned... problem -solving and analytical abilities + Proficient in incident and problem management processes… more
- Citigroup (Irving, TX)
- …business such as in banks and DTCC. + Engagement with ITIL processes including Major Incident management , problem management , change management etc. ... The Apps Sup Tech Lead Analyst (Mainframe) is a strategic professional who stays...Asset Servicing functions of Securities services responsible to perform Incident /outage Management , pro-actively collaborate with Development and… more
- Epco, Inc. (Houston, TX)
- Analyst , IT Security - 000FPR Description Enterprise Products Partners LP is one of the largest publicly traded partnerships and a leading North American provider of ... professional possibilities of Enterprise Products Company. The IT Security Analyst will work as part of the IT Security...are not limited to: + Security monitoring, triage, and incident identification + Monitor for changes in attack surface… more
- MartinFederal Consulting, LLC (Houston, TX)
- …other SOC service requests + Document and track incidents (via NASA's authoritative incident management system) in accordance with the reporting procedure and ... JOB OVERVIEW MartinFed has an opening for a Triage Analyst to join our team of talented and diverse...and p rovide timely acknowledgment of SOC service requests, problem identification, root cause analysis, escalation, resolution, and closure… more
- CVS Health (Austin, TX)
- …in Root Cause Analysis (RCA), corrective actions through closure and proactive problem management ; - Conduct training and knowledge-sharing sessions for various ... and every day. **Position Summary** - As a Sr Analyst , Managed File Transfer (MFT), your job will be...accurate communication to all affected parties; - Maintain accurate incident , problem records and requests in ticketing… more
- Datavant (Austin, TX)
- …requirements into actionable guidance for cross-functional teams. **Key Responsibilities** ** Incident Management & Investigation** + Lead end-to-end ... Under the direction of the Vice President of Provider Privacy, the Privacy Analyst will be responsible for investigating and determining the nature of reported HIPAA… more
- Keurig Dr Pepper (Frisco, TX)
- …and incident tracking systems (eg, ServiceNow, Jira).Excellent analytical and problem -solving skills with a willingness to learn. + Ability to work independently ... our business and protect our customers. As a **Security Analyst ** , you will be a key member of...with internal policies and regulatory requirements. + Support vulnerability management by reviewing scan results, prioritizing risks, and tracking… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …documentation as it relates to specialized field which may include Network Security, incident management , or similar technical related issues. + Performs initial ... As a Help Desk Analyst within the Defense Army Account's ITSM team,...ticketing platform. This position requires a proactive approach to problem -solving and the ability to prioritize tasks effectively in… more
- Chevron Corporation (Houston, TX)
- …is accepting online applications for the position **Investigative and Protective Intelligence Analyst ** through **June 27th, 2025** at **11:59 pm** ( **CST** ). ... for its people, partnerships and performance. The Global Security Protection Service analyst position is responsible for monitoring worldwide events (such as natural… more
- SHI (Austin, TX)
- …to thrive - in our offices or yours.** **Job Summary** The Associate Security Analyst - SOC is responsible for supporting the Security Operations Center (SOC) team ... ensuring the security of our organization's information systems, and contributing to incident response efforts. Role Description * Manage and enhance the Security… more
- Molina Healthcare (Fort Worth, TX)
- **Job Description** **Job Summary** The Insider Threat Program Analyst is responsible for identifying, analyzing, and mitigating risks associated with insider ... and attributes. * Coordinate with program stakeholders for swift and effective incident resolution. * Analyze, maintain, and improve monitoring and detection tools… more
- Marathon Petroleum Corporation (San Antonio, TX)
- …processes in the team. + Supports monitoring the execution of basic IT service management practices around incident , Change, Problem and Solution Development ... collaborative team environment. Position Summary As a Business Systems Analyst within the Finance IT - Risk Management...improvement and value creation, both incremental and large-scale. + Incident Management - Ensuring that any incidents… more