- IT Concepts (Austin, TX)
- …spark innovation, and achieve extraordinary milestones. Kentro is hiring a Major Incident Management (MIM) Support Specialist within the VA End Point ... Affairs (VA) End User support and Operations Monitoring contract within Major Incident Management (MIM). + Ensure the VA's IT services are reliable,… more
- Hagerty Consulting, Inc. (TX)
- …manage grants and loans to support their recovery. We are currently seeking ** Incident Management Team (IMT) Members** to join our Response Cadre. As an ... Include:** + Operate within the Incident Command Systems (ICS) and National Incident Management (NIMS) frameworks. + Support activation and operations of… more
- Amazon (Dallas, TX)
- …operational excellence and improvements to the overall customer experience. ABOUT YOU Incident Management Engineers have a broad skill set with demonstrated ... looking for a leader with a strong background in Incident Management and customer ownership to be...our most critical customers. We are looking for a Major Incident Engineer to join our team… more
- PenFed Credit Union (San Antonio, TX)
- …process to minimize business impact with a key objective of High Severity and Major Incident deterrence. + Analyze incident , problem and change data, ... and other IT teams. + Provide after-hours on call support for high severity Incident and Problem...required. + Proficient in Change Management , Problem Management , and Incident Management in… more
- Ensono (Houston, TX)
- …in managing and optimizing IT services and infrastructure. Your responsibilities will include incident management , service change management , and IT service ... platforms. Key Areas of Focus for this Role **IT Incident Management :** 1. Investigate, troubleshoot, and prevent...administrative risks and propose changes in IT services. **Problem Management :** 1. Perform major problem management… more
- Entergy (The Woodlands, TX)
- …with providing support to the CSOC as needed during advanced incident escalations + Creating and providing weekly briefings of reports + Collecting, aggregating ... and SIEM tool + Experience with digital forensics or incident response on major security incidents +...with log analysis tools + Experienced developing scripts to support cyber threat detection + Ability to work independently… more
- Citigroup (Irving, TX)
- …and follow CTI Command Center Operations operating procedures, daily support practices, major incident support , etc. and provide feedback to the ... Tier II issues which are escalated to Tier II support . + Communicate with Command Center Management ...team members across all platforms + Actively manage a major incident call as the senior network… more
- Raising Cane's (Plano, TX)
- …with MSPs preferrable with an onshore/offshore model, and issue resolution and ticket management + Prior application support management + Knowledge and ... and the Community makes it all worthwhile. Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our rapidly… more
- CyrusOne (Dallas, TX)
- …Root Cause Analysis (RCA) and Corrective Action (CA) process within the Incident Management Program, ensuring consistency, technical quality, and learning ... SOC2, and other certification frameworks. **Qualifications** **:** + 3-5+ years in incident management , data center operations, engineering, or related field. +… more
- Rubrik (Austin, TX)
- …landscapes. + Champion security as a shared responsibility, working with senior management to ensure adequate resources and support for cultural transformation ... to ensure gaps in control efficacy and policy exceptions flow into the Risk Management Lifecycle. + Support internal and external audits related to cyber risk,… more
- Comerica (Dallas, TX)
- …planning to meet ongoing business and operational needs. Support + Second line support for incident management problems and issues related to select ... is responsible for high complexity technology operations tasks. Provides budgetary support to management regarding resources, hardware/software costs and… more
- Citigroup (Irving, TX)
- **About the Team: SMBF Production Management ** Our Production Management team provides critical business and technical support to the Security Markets, ... for Business-As-Usual which includes better monitoring, failover, and resiliency. + Ensure Incident & Problem management procedures are diligently followed for… more
- Bechtel Corporation (Port Arthur, TX)
- …to the worksite. The ES&H Representative is a field-based role, providing support to management , supervision, craft professionals and subcontractors. This ... ES&H performance expectations, compliance, and continuous improvement. \#LI-VB1 # Major Responsibilities: + Manages global Environmental, Safety and Health (ESH)… more
- Comerica (Frisco, TX)
- …planning to meet ongoing business and operational needs. Support + Second line support for incident management problems and issues related to select ... Job Description Senior IT Support Analyst, Frisco, TX The Sr. IT ...headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank,… more
- Meta (Fort Worth, TX)
- …automation and system optimization. **Required Skills:** Network Engineer, Operations and Support (Labs) Responsibilities: 1. Incident Response: Drive work ... and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This… more
- Meta (Fort Worth, TX)
- …and system optimization. **Required Skills:** Network Engineer, Operations and Support Responsibilities: 1. Incident Response: Drive work investigating ... (ENS) Operations organization, responsible for enhancing efficiency, reliability, and risk management in one of the world's largest-scale networks.In this position,… more
- Palo Alto Networks (Dallas, TX)
- …is to create a more secure digital world by providing the highest quality incident response, risk management , and digital forensic services to clients of all ... Volatility, etc. + Analysis experience and operational understanding of one or more major operating systems (Microsoft Windows, Linux, or Mac) + Knowledge of common… more
- NTT DATA North America (Irving, TX)
- …using Client's Automation tools + Keep projects up to date with current patching + Major Incident Resolution + Assist in Load Balancing and Firewall setups + ... intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the… more
- ASM Global (Houston, TX)
- …security cameras and video walls, video recall and analytics services, access control management , HID card configuration, incident management software (IMS) ... for opportunity and excitement. We are a one-of-a-kind premier facility with four major venues within one giant park. NRG Center (one million+ sq. ft. Convention… more
- Cayuse Holdings (Austin, TX)
- … support for the resolution of problems, incidents, issues, and emergencies including major incident management escalation to ITOC and/or Major ... user accounts and setting permissions. + Provide end user device management and support , including desktops, laptops, and PDAs. + Navigate using remote desktop… more