- Cognizant (Austin, TX)
- **About the role** As a Nice Contact Center Architect , you will make an impact by designing and developing solutions using Nice technologies or ... technologies. You will be a valued member of the Contact Center team and work collaboratively with...leadership and other stakeholders. We are seeking a Technology Architect with 10 to 14 years of experience to… more
- Toyota (Plano, TX)
- …for** We're seeking a hands-on **Senior Software Engineer** with deep expertise in ** NICE CXone** contact center technologies and software development. Ideal ... This includes coding standards and department best practices. + Architect , design, and implement scalable NICE CXone...+ Stay current with industry trends, emerging technologies, and contact center innovations. + Conduct code reviews,… more
- Amazon (Austin, TX)
- …Engineering, related field, or equivalent experience - 3+ years of experience as a contact center technology architect , enterprise IT Architect or ... contact center developer working with leading contact center technology platforms and applications, such...and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce, etc. - 1+ years designing and… more
- Chewy (Richardson, TX)
- …technical delivery of customer communication experiences + Analyze real-time and historical contact center data (via NICE , Genesys, Tableau, Snowflake) ... Fortune 500 industry leader. We are looking for a Contact Center Engineer to join Chewy's Unified...build, and optimize Genesys Cloud CX call/chat/email flows using Architect , Flows, Integration actions, and routing strategies + Own… more
- Sabre (TX)
- …countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that ... Product Technology Consultant** performs the role of a Solutions Architect and owns the technical activities required throughout the...query experience + Must be familiar with Microsoft Office/365 **' Nice to have' skills:** + Salesforce + MS Visio… more