- Meta (Austin, TX)
- …and communicating effectively across wide-ranging teams and to leadership. **Required Skills:** On- Call Triage Lead , Global Operations Systems ... **Summary:** Global Operations Systems is a horizontal team within...You will have experience working on bug management with triage teams and vendors, developing comprehensive SOWs and and… more
- Insight Global (Plano, TX)
- …Developer to support web development efforts for one of the clients enterprise, call center applications. This role requires deep expertise in React, React Native, ... and design to define and execute technical solutions - Lead code reviews and uphold engineering best practices -...Own technical documentation and reduce tech debt - Quickly triage and resolve production issues - Optionally leverage GenAI… more
- Citigroup (Irving, TX)
- The Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering ... effectiveness of the sub-function/job family. **Responsibilities:** + The Apps Support Tech Lead Analyst is responsable to partner with multiple technology teams to… more
- Coinbase (Austin, TX)
- …and optimization. In this role, you will collaborate with the Bug Bounty Program Lead to drive Web3 bug bounty triage , validation, and strategic initiatives ... advisories, and academic research in the Web3 space. * Lead Web3 bug bounty triage and validation,...and train junior security engineers in Web3 bug bounty triage and analysis. * Provide on- call support… more
- IBM (Austin, TX)
- …cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for ... Support Engineer will be a key member of the Global Support & Services organization and advocate for customer...* Collaborate with account managers to schedule, coordinate, and lead customer debugging calls. * Document and record all… more
- IBM (Austin, TX)
- …the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of ... Support Engineer will be a key member of the Global Support & Services organization and advocate for customer...* Collaborate with account managers to schedule, coordinate, and lead customer debugging calls * Document and record all… more
- IBM (Austin, TX)
- …cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for ... issues by developing and utilizing test environments and tools. * Efficiently triage and address incoming support requests via our ticketing system within… more
- General Motors (Austin, TX)
- …imaginative thought leaders to help us transform mobility. Explore our global locations (https://search-careers.gm.com/en/locations/) We are determined to lead ... logic controllers and hardware, while fostering adoption and alignment with global tools, engineering processes, and organizational objectives. This role champions… more
- Broadcom (Austin, TX)
- …identify improvements to business processes and policies. + You will take on- call responsibilities to triage , troubleshoot, and mitigate production issues. ... about and building technology for our customers with a global community of open source engineers. What are the...out technical debt and make architectural improvements + You lead developer efficiency efforts and take personal ownership of… more
- Logitech (Austin, TX)
- …is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. **At Logitech,** ... States, you own discovery, solution design, demos, and technical validation from first call through award and rollout. You'll work with state and local agencies,… more
- General Motors (Austin, TX)
- …imaginative thought leaders to help us transform mobility. Explore our global locations (https://search-careers.gm.com/en/locations/) We are determined to lead ... brainstorming new solutions and refining current solutions. Drive technical efforts that lead to success in software project delivery. + Possess technical depth and… more
- General Motors (Austin, TX)
- …imaginative thought leaders to help us transform mobility. Explore our global locations (https://search-careers.gm.com/en/locations/) We are determined to lead ... brainstorming new solutions and refining current solutions. Drive technical efforts that lead to success in software project delivery . Possess technical depth and… more
- Citigroup (Irving, TX)
- …infrastructure and services to ensure availability, performance and reliability. + Lead Incident management, including triage , impact assessment and coordination ... with engineering teams to resolve issues. + Participate in on- call rotation for high severity / major incidents support...with stakeholders to resolve chronic issues, reduce toil and lead Root Cause Analysis (RCA) post restoration of service.… more
- General Motors (Austin, TX)
- …imaginative thought leaders to help us transform mobility. Explore our global locations (https://search-careers.gm.com/en/locations/) We are determined to lead ... + Experience analyzing and resolving problems of significant scope/scale, including triage and production support scenarios requiring review of multiple factors. +… more
- General Motors (Austin, TX)
- …imaginative thought leaders to help us transform mobility. Explore our global locations (https://search-careers.gm.com/en/locations/) We are determined to lead ... based on feedback loops on issue trends and issue triage . + Advance the state of the art of...and Zero Congestion and we embrace the responsibility to lead the change that will make our world better,… more
- Citigroup (Irving, TX)
- …+ Experience in Technical Production Support roles preferably within a large scale, global financial services organization. + Experience as a member of a Production ... partners at varying levels, across a medium to large scale enterprise. + Lead and participate in the incident response lifecycle, including detection, triage ,… more