- Omni Hotels (Austin, TX)
- …+ Understand the importance of our Medallia scores. + Maintain Four Diamond Standards of guest service + Proper phone etiquette; answering the phone with a smile ... and policies. + To be a main liaison between guest and the hotel during Overnight Hours....a professional business appearance, attitude, and performance. + Prior guest service and problem solving experience required,… more
- Omni Hotels (San Antonio, TX)
- …the pride that comes from working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and empowerment day in and day ... efficient operation of the front desk during the 3rd shift. Responsibilities + Process guest check-ins and check-outs according to Omni's Moments of Service and… more
- Hilton (Austin, TX)
- …+ Authorize revenue allowance to remedy guest problems + Provide excellent guest service , guidance and leadership to ensure consistent customer service ... communicate important information with all staff to provide excellent guest service in accordance to Hilton standards...Minimum 1 year experience as a hotel front desk agent + Preferably 1 year supervisory experience + Must… more