- Citigroup (Irving, TX)
- …advanced technology, a strong worldwide presence, and a powerful global franchise. The Program Lead is a strategic professional who stays abreast of developments ... seek out new and improved data/mechanisms for visibility ensuring your program stays aligned with organization objectives. + Continuously assess development… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Lead Call Center Agent position is responsible for assisting the Operations Manager with daily operations and coverage of ... times, completion of calls, and documentation of calls. The Lead Call Center Agent position...leader in innovative medical research with a comprehensive residency program . Two of Houston Methodist's primary academic affiliates are… more
- Mass Markets (Killeen, TX)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... practices. + Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a culture of accountability,… more
- Mass Markets (Killeen, TX)
- …of the account. Key Responsibilities: + Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives + Responsible for ... industry. Our team is looking for a highly skilled call center customer service manager who can...seeks ways to improve the internal processes and results program -wide. Operations managers conduct regular business meetings with supervisor… more
- Mass Markets (TX)
- …are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that performance standards ... skills, excellent problem-solving abilities, and a deep understanding of call center operations. To be considered for...environment. + Proven experience in a supervisory or team lead role. + Strong understanding of key performance metrics… more
- Mass Markets (Killeen, TX)
- …have established ourselves as a trusted partner in the industry. We are looking for inbound call center agents to join our growing team! In this role, you will ... our industry-leading training, you are sure to grow. Prior call center experience is not required; candidates...document and process customer claims in appropriate systems. + Lead fact-finding discussions to determine the best options for… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Fannie Mae (Plano, TX)
- …products, technology solutions, and services. *THE IMPACT YOU WILL MAKE* The Mortgage Outbound Call Center Sales Associate role will offer you the flexibility to ... conversion rate, and engagement KPIs. *THE IMPACT YOU WILL MAKE* The Mortgage Outbound Call Center Sales Associate role will offer you the flexibility to make… more
- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure client ... , ensuring KPIs and SLAs are consistently met. + Lead and mentor supervisors, team leads, and support staff....Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- DXC Technology (Austin, TX)
- …Job Functions:** + Oversees the day-to-day operations of the customer support center operations. + Conveys customer feedback to product development staff in order ... and services are met. Schedules staff to adequately handle call volume at any point in time. Monitors progress...processes and platforms. + Manages client relationship from contact center perspective with Sr Leaders from clients and internally… more
- DISH Network (El Paso, TX)
- …cloud-native 5G network. We're built to disrupt and ready to lead . **Job Duties and Responsibilities** **Customer Service Representative:** **$15.50/hr + $0.50 ... product features, troubleshooting, and hardware operation, with a focus on one- call resolution + Identify opportunities for improving customer service and efficiency… more
- MD Anderson Cancer Center (Houston, TX)
- …provide safe and high-quality patient care. *KEY FUNCTIONS:* 1. CONNECT discharge phone call program : a. Responds telephonically or by online communications to ... Position Title: Advanced Practice Lead Care Manager askMDAnderson Department: Clinical Programs askMDAnderson...call and e-mail follow-up to all consistently meeting program standards. k. Handles inquiries from difficult, challenging customers… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Sr Program Manager position is responsible for comprehensive program management, including setting the strategic direction for the ... and is accountable for performance against strategy/goals. This position will lead , design, guide and execute strategies while managing relationships internally with… more
- Houston Methodist (Houston, TX)
- …years' experience in an academic setting coordinating residency training programs + Lead coordinator experience specifically relating to the program /specialty in ... At Houston Methodist, the Senior Residency Program Coordinator is responsible for working closely with...+ Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... trusted partner in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact center… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team...country where the job is based. Subject to the program and location of the position + Must be… more
- Houston Methodist (Bellaire, TX)
- …to optimize practice performance which includes, but not limited to, staffing benchmarks, call center metrics (if applicable), panel size, bump rate, no show ... This position will be an Administrator over our ASC- Ambulatory Surgical Center . At Houston Methodist, the Regional Administrator position is responsible for… more
- Houston Methodist (Houston, TX)
- …staff. **SERVICE ESSENTIAL FUNCTIONS** + Researches and develops leadership program materials for individual, group, and organization-wide programs; develops ... training and program content, along with designing all associated participant materials...organization + Strong project management skills and ability to lead cross functional teams on initiatives + Strong critical… more
- HCA Healthcare (Austin, TX)
- …with purpose and integrity. We care like family! Jump-start your career as a(an) Lead Patient Care Technician today with St. David's South Austin Medical Center . ... student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program ...vary by location._** Come join our team as a(an) Lead Patient Care Technician. We care for our community!… more
- HCA Healthcare (Austin, TX)
- …intrinsic worth of each individual is recognized. Submit your application for our Lead Patient Care Technician opening with St. David's South Austin Medical ... Center today and find out what it truly means...student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program … more