- American Airlines (Dallas, TX)
- …hop on board! **Why you'll love this job** + This job is a member of the Customer Experience Escalation and Resolution team within the Customer ... Experience ** + High School diploma or GED Equivalency + 2 years experience in a customer service position with strong customer service skills + 2 years … more
- Wells Fargo (Westlake, TX)
- …tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and ... **About this role:** Wells Fargo is seeking an Associate Customer Service Representative in **Everyday Banking** . Find out why we're the #1 financial services… more
- Jack Henry & Associates (Allen, TX)
- Bank/Credit Union Contact Center Customer Service Representative (CCC) General information Press space or enter keys to toggle section visibility JobID 15860 ... to the financial institution client's security requirements. + Communicating the customer 's needs/expectations to the appropriate personnel. Following escalation … more
- Highmark Health (Austin, TX)
- … customer inquiries, comments, and concerns by applying a seamless and positive customer experience gained through many recurring cycles of on the job work ... hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge...+ None ** EXPERIENCE ** **Required** + 1-3 years experience in customer service or call center… more
- Sedgwick (Irving, TX)
- …Microsoft Office products, Windows environment. + Must meet minimum typing requirements. + Experience : Clerical or customer service experience or equivalent ... We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here,...Best Workplaces in Financial Services & Insurance Care Team Representative **Entry-level, Care Team Representative ** Are you… more
- Conduent (San Antonio, TX)
- …part of a culture where individuality is noticed and valued every day. ** Customer Service Representative III - Remote (San Antonio, TX)** **$19.00/HR** ... **Summary:** As a **Remote Overnight Customer Service Representative III** , you will...Diploma, or GED + A minimum of 1 year experience in Call Center or Customer Services… more
- Allied Universal (Richardson, TX)
- …+ **Must have a minimum of 1 year of consecutive and verifiable work experience in the customer service field** + Basic proficency with Excel, Outlook, ... and more. Allied Universal(R) is hiring a Call Center Representative at our Service Assurance Center (SAC) in Richardson,...posts to verify the guard's arrival or begin the escalation process of searching for a replacement guard. **This… more
- Enverus (Houston, TX)
- …results on delivering/exceeding goals on time, with an attention to detail. + Experience managing and prioritizing multiple customer requests in a fast-paced ... relationships and bonds with management, director, and executive-level client base. Experience effectively setting and managing customer expectations +… more
- Medtronic (Dallas, TX)
- …Key measures of success include uptime management, internal and external customer satisfaction and functional objectives as well as Service specific goals ... in the Life** + Lead and drive Field service escalation program management for supporting installed RAS systems. +...activities + Be a services ECO ( change order) representative in R&D projects. Includes both ECO origination for… more
- SAM LLC (Houston, TX)
- …Managers and Project Specialist + Billings, collections, and overall DSO (including escalation process); support and drive the billings and collections for the ... social responsibility + Work closely with the business development/sales teams to understand customer needs and requirements + Travel within the region and US as a… more
- ITW (Irving, TX)
- …relevant experience and previous management experience is required. Desired Experience + Sales Strategy and Customer Development + Knowledge of an Annual ... sales support for new systems + Establishing and growing customer relationships + Strategy focused on meeting or exceeding...of the organization, be the point of contact for escalation concerns within the territory and be able to… more
- Wells Fargo (Westlake, TX)
- …recommendations with leadership and relevant stakeholders, acting as the primary representative for cybersecurity risk management in this lead role. Ideal candidates ... experienced staff **Required Qualifications:** + 4+ years of Information Security Analysis experience , or equivalent demonstrated through one or a combination of the… more
- Citigroup (Irving, TX)
- …parties project milestones, status updates, as well as any existing or potential customer escalation issues. + Proactively follows escalation and change ... + Drives end results of the project as a representative of the business. + Works closely with the... of the business. + Works closely with the Customer , Sales Team, Engineering and Manufacturing to define a… more
- Integrative Emergency Services (Dallas, TX)
- …benchmarks are consistently met, while maintaining regulatory compliance and a strong customer service orientation IES is dedicated to cultivating best practices in ... analyze operational data and use metrics to drive decisions. + Serve as escalation point for complex credentialing issues and provide subject matter expertise to… more
- Integrative Emergency Services (Dallas, TX)
- …accurate and timely submission of applications. + Serve as the primary escalation point for enrollment-related issues, rejections, or payer delays. Serve as the ... Revenue Cycle, Finance, and Clinical Operations to ensure a seamless experience . + Lead enrollment-related project initiatives, working closely with cross-functional… more
- TekSynap (San Antonio, TX)
- …with all stakeholders, including the Contracting Officer and Contracting Officer's Representative . **REQUIRED QUALIFICATIONS** + Experience : Minimum of 5 years' ... + Government Liaison: Serves as the primary liaison and point of escalation between the Contractor and Government entities, facilitating issue resolution and… more
- NGL Energy Partners LP (Orla, TX)
- …required maintenance._** + **_Identify and promptly communicate issues which require escalation or could cause interruption to facility operations._** + **_Generate ... policies._** + **_Comply with OSHA requirements and follow all customer and NGL Water Solutions safety policies and procedures...as necessary. + Demonstrated ability to be a positive representative of the Company both internally and externally. +… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …resolution in order to minimize the amount of time taken to resolve customer issues. + Performs incident notification and escalation to ensure ... a dynamic environment. Your goal will be to ensure that system users experience minimal disruption and receive timely support to continue their critical operations.… more
- Skanska (Houston, TX)
- …society. Skanska's values -Be Better Together, Act Ethically and Transparently, Commit to Customer , and Care for Life-are deeply engrained in how we work, which is ... team providing guidance for all team projects, serving as an internal escalation path for the team's high-impact escalations, continuously improving the team's… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- … interactions and review/analyze customer feedback to evaluate overall customer experience . Assigns root cause and identifies systemic quality problems. ... compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification,… more