- Amazon (Austin, TX)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... and delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to:… more
- Amazon (Austin, TX)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The ... Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by… more
- Fiserv (Frisco, TX)
- …to make an impact on a global scale, come make a difference at Fiserv. **Job Title** Senior Customer Success Manager **What does a successful Senior ... within the** **Enterprise Biller and Receivables Solutions (EBRS) Team at Fiserv?** As a Senior Customer Success Manager , you will serve as a product and… more
- SAP (Houston, TX)
- …a variety of benefit options for you to choose from. **Business Technology Platform - Senior Customer Success Manager - South** SAP Office-South Region ... SAP solutions and supports SAP's most strategic SAP BTP customers. Our Customer Success Manager 's (CSM)'s are responsible for the day-to-day customer… more
- Amazon (Austin, TX)
- …Lead transformational growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager , you'll create vendor strategies ... one of the world's largest e-commerce platforms. Join our dynamic team as a Senior Customer Success Manager in Amazon Vendor Services, where you'll drive… more
- MongoDB (Dallas, TX)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or... + Forecast expected churn and growth to your senior leadership team + Help interview, onboard and ramp… more
- Amazon (Austin, TX)
- Description The Senior Manager of Customer Success is responsible for leading a team of technical and non-technical professionals focused on driving ... including public sector. Key job responsibilities - Oversee a team of customer success managers, solutions architects, and implementation specialists, providing… more
- Fiserv (Frisco, TX)
- … Customer Success Manager **What does a successful Technical Customer Success Manager Does:** As a Senior Technical Customer Success ... rotating between clients and acting as a crucial bridge between our Customer Success Managers (CSMs), support, solutions, product, and engineering functions.… more
- Amazon (Austin, TX)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The ... Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by… more
- Amazon (Dallas, TX)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... looking for leaders like you to help launch SAP Success Central (SAPSC), a dedicated Center of Excellence providing...based on the value that we deliver to ensure Customer Obsession and Ownership. You will lead our consulting… more
- American Express (Austin, TX)
- …deepen our relationship with existing Small Business and Middle Market Card Members. As a Senior Manager on the Digital Customer Growth Team you will lead ... with a heavy focus on attention to detail + Thought leader with proven success in leveraging customer insights and innovative thinking to deliver best in… more
- NRG Energy, Inc. (TX)
- …www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X. **Job description** The Senior Manager , Research & Customer Experience (CX) will be ... to help employees develop the skills they need for success now and in the future. In everything we...CX & Insights function within NRG Consumer Energy. The Senior Manager will work with a cross… more
- R1 RCM (TX)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Senior Customer Partner Manager , you will be the ... We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving… more
- Chewy (Richardson, TX)
- **Our Opportunity:** Chewy is seeking a ** Senior Customer Service Manager ** for Core Operations to lead our **Overnight Team** to drive performance, ... process optimization, and continuous improvement, enhancing both the employee and customer experience while driving operational success . **What You'll Do:**… more
- EPAM Systems (Austin, TX)
- …Req.#550050164 **\#LI-DNI** **Responsibilities** + Lead, mentor, and manage a team of customer success professionals, project managers, and other PMO staff + ... highlighting key performance indicators + Act as a delivery manager for high-priority programs and as an escalation point...across many stakeholders in the construct of delivering overall success for the customer + Develop effective… more
- ServiceNow, Inc. (Addison, TX)
- …(CSMs) across ServiceNow's Customer Success Clients. The Sr. Manager will develop senior executive relationships across the portfolio of accounts ... make the world work better for everyone. The Sr. Manager of Customer Success will...mentoring your team + Develop strong executive relationships with senior level customer leaders, sales leaders, and… more
- Amazon (Austin, TX)
- Description Are you someone who cares about customer experience and wants to be involved in delivering innovative support experiences for customers of Amazon's ... products using Artificial Intelligence? Then we're looking for you! The Amazon Customer Service (CS) Knowledge team is seeking an experienced Tech Product Owner to… more
- McAfee, Inc. (Frisco, TX)
- …idea of standing up a new team of problem-solvers who will own the customer and expert experience feedback loop? We're bringing a team of troubleshooting customer ... Customer Experience Lab as we optimize the customer experience and execute process and system optimization initiatives....process or system designs, and partner with the Vendor Manager Organization and frontline teams to drive change. Your… more
- Amazon (Dallas, TX)
- …of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... to be part of a team that is redefining customer success with our customers and partners?...passionate about solving complex problems, can work effectively with senior cross-functional teams and thrive in a fast-paced setting… more
- Rocket Software (Austin, TX)
- …, Customer Success Management, you will lead a team of our Senior Customer Success Managers (CSMs) and will work cross-functionally with multiple ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you... Management, you will lead a team of our Senior Customer Success Managers (CSMs)… more