- NRG Energy, Inc. (Houston, TX)
- …www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X. **Job summary** The Senior Manager , Customer Success Operations is responsible for ... metrics and leading the execution of strategic initiatives. The senior manager will coordinate with cross-functional groups...to present data to showcase the organizational performance of Customer Success Operations to senior … more
- Amazon (Austin, TX)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... and delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to:… more
- Amazon (Austin, TX)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The ... Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by… more
- SAP (Houston, TX)
- …a variety of benefit options for you to choose from. **Business Technology Platform - Senior Customer Success Manager - South** SAP Office-South Region ... SAP solutions and supports SAP's most strategic SAP BTP customers. Our Customer Success Manager 's (CSM)'s are responsible for the day-to-day customer… more
- Amazon (Austin, TX)
- …Lead transformational growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager , you'll create vendor strategies ... one of the world's largest e-commerce platforms. Join our dynamic team as a Senior Customer Success Manager in Amazon Vendor Services, where you'll drive… more
- Amazon (Austin, TX)
- Description The Strategic Account Services (SAS) organization is seeking a Luxury Beauty Senior Customer Success Manager to shape the future of the ... program. The Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller… more
- Amazon (Dallas, TX)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... looking for leaders like you to help launch SAP Success Central (SAPSC), a dedicated Center of Excellence providing...based on the value that we deliver to ensure Customer Obsession and Ownership. You will lead our consulting… more
- PNC (Houston, TX)
- …employees feel respected, valued and have an opportunity to contribute to the company's success . As a Senior Marketing Manager , within PNC's Retail Growth ... committed to results, in an inclusive and high-performing culture. As the Senior Marketing Manager for Customer Loyalty and Rewards, you will be responsible… more
- Chewy (Richardson, TX)
- **Opportunity:** Chewy is seeking a ** Senior Program Manager , Voice of the Customer ** to lead and drive one of our VoC program verticals. This role is ... key touchpoints and implementing feedback mechanisms to drive satisfaction and strategic success . + **Analyze customer feedback, pain points, and trends** to… more
- NRG Energy, Inc. (TX)
- …www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X. **Job description** The Senior Manager , Research & Customer Experience (CX) will be ... to help employees develop the skills they need for success now and in the future. In everything we...CX & Insights function within NRG Consumer Energy. The Senior Manager will work with a cross… more
- Lumen (Austin, TX)
- …as we digitally connect the world and shape the future. **The Role** As the Senior Lead Customer Stories Manager , you will collaborate cross-functionally to ... marketing campaigns. You will work closely with our sales, marketing, and customer success teams to identify and interview our customers and craft their stories… more
- Realtor (Austin, TX)
- …feedback and analytics + Work closely with internal stakeholders (sales, marketing, customer success , business development, etc.) to align priorities and ensure ... the role for you. Join us as our newest ** Senior Product Manager , Unified Mobile App** and...pros on the go + Define and manage app success metrics (eg, DAU/MAU, engagement, retention, satisfaction), and drive… more
- Amazon (Austin, TX)
- Description Are you someone who cares about customer experience and wants to be involved in delivering innovative support experiences for customers of Amazon's ... products using Artificial Intelligence? Then we're looking for you! The Amazon Customer Service (CS) Knowledge team is seeking an experienced Tech Product Owner to… more
- McAfee, Inc. (Frisco, TX)
- …idea of standing up a new team of problem-solvers who will own the customer and expert experience feedback loop? We're bringing a team of troubleshooting customer ... Customer Experience Lab as we optimize the customer experience and execute process and system optimization initiatives....process or system designs, and partner with the Vendor Manager Organization and frontline teams to drive change. Your… more
- The ODP Corporation (Austin, TX)
- **Overview** The primary role of the Senior Manager , Inside Sales - Adjacencies is to effectively manage a district of 12-14 Inside Sales Representatives (ISR's) ... business consisting of small, medium, and large companies. The Senior Manager , Inside Sales is responsible for...for quality and sense of urgency . Orientation for customer satisfaction . Leading associates to success … more
- Amazon (Dallas, TX)
- Description As Principal Product Manager of Customer Success Platforms, Intelligence, & Analytics within the AWS Specialists & Partners (ASP) org, you will ... for defining and executing the strategic vision for AWS customer success tooling with the Customer...bets. - Lead discovery and gap analysis with cross-functional senior leaders to integrate data frameworks, sales artifacts, and… more
- GE HealthCare (TX)
- **Job Description Summary** The role of a Cardiac PET Senior Account Manager CPAM at GE Healthcare (GEHC) involves driving the timely adoption and growth of ... role emphasizes a mix of direct sales, strategic collaboration, customer education, and performance tracking to drive the growth...required to achieve the desired outcomes. A Cardiac PET Senior Account Manager mentors non senior… more
- American Heart Association (Dallas, TX)
- …with us. The **American Heart Association** has an excellent opportunity for a ** Senior Manager , Member Relations** in our **National Center** office located in ... **Dallas, TX.** The Senior Manager , Member Relations is responsible for...improve member satisfaction. With experience in member relationship management, customer service, market research, CRM databases and decision-making analytics,… more
- Trellix (Austin, TX)
- **_Job Title:_** Senior Partner Marketing Manager **About Skyhigh Security:** Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the ... . **_Role Overview:_** Skyhigh Security is seeking an experienced, results-driven Senior Partner Marketing Manager to lead our global partner… more
- Omnicell (Dallas, TX)
- ** Customer Success Manager ** The Customer Success Manager (CSM) position is responsible for expanding and developing long-term partnerships with ... Degree or 3+ years of relevant Omnicell experience. + 3+ years in a Customer Success , Relationship Management, Account Management, or similar role + Aptitude to… more