- Sysco (Houston, TX)
- **Brief description:** Serve as the first contact point within the Service Desk offering level one support to Sysco associates and internal customers via ... Responsible for case ownership through the engagement of other support staff ( service resources) involved in resolution...First Call Resolution of requests and incidents within the Service Desk . + Available for after hours… more
- CompuCom (Austin, TX)
- …for a Service Desk Technician to join our team. Our Service Desk Support Agents coordinate, diagnose, and troubleshoot incoming employee calls ... industries. They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network services… more
- McAfee, Inc. (Frisco, TX)
- …Do you want to be part of a new in-house team of troubleshooting customer service support agents to transform the Customer Experience Lab as we optimize the ... this may be the role for you. As a Support Expert with the Customer Experience Lab at McAfee,...to stakeholders at all levels, ensuring understanding, engagement, and support + Troubleshoot complex issues, identify root cause, and… more
- Robert Half Technology (Sugar Land, TX)
- …IT systems, applications, and best practices. Requirements + 1-3 years of experience in a service desk or IT support role. + Strong understanding of Windows ... Description We are currently seeking a proactive and customer-focused Service Desk Analyst to join our team....systems and services, with a strong focus on customer service , incident resolution, and IT support best… more
- Insight Global (Dallas, TX)
- …Must haves: High School Diploma or equivalent. 1-3 years of successful work with Service Desk or HelpDesk Support Customer First Mindset and Collaborative ... This position is responsible for providing technical and operational support to our Clinician Network (Providers) and internal employee...with all end users. This role will report to Service Desk Supervisor What will you do?… more
- Insight Global (Dallas, TX)
- …Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements -2+ years of service desk phone support experience -Experience ... industry is looking for a team of Tier 1 Service Desk Specialists to join their team...Dallas. Responsibilities include but are not limited to: -Phone support -Password resets -General end users support … more
- GovCIO (El Paso, TX)
- **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service ... Desk Technician supporting ARPA-H. Deliver excellent customer service and quick resolution of technical issues for customer via chat, email, and deskside … more
- Tarleton State University (Stephenville, TX)
- … service -level agreement (SLA) compliance and ensuring alignment with university support standards. The Manager, Service Desk provides operational ... leadership for the university's central IT support desk . This includes oversight of daily service ...Oversees daily operations of the IT Service Desk , ensuring timely and effective resolution of support… more
- EPS Corporation (Randolph Air Force Base, TX)
- …to streamline and enhance Tier I/II service delivery. Operate the service desk and desk side support in order to respond to problems and ... inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be proficient in resolving computers, desktop… more
- EPS Corporation (Randolph Air Force Base, TX)
- …to streamline and enhance Tier I/II service delivery. Operate the service desk and desk side support in order to respond to problems and ... inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be proficient in resolving computers, desktop… more
- CACI International (San Antonio, TX)
- …years of experience using with Cerner Millenium/MHS Genesis + Demonstrated knowledge of Service Desk support methodology + Relevant technical certifications ... Support Analyst who is responsible for providing second level service and support on supported MHS Applications to meet or exceed contract service… more
- Texas A&M University System (Texarkana, TX)
- …technology deployments. + Serves as primary reviewer for incoming tickets for the Tier 1 Service Desk support team. + This document represents the major ... Job Title Computer Support Specialist Agency Texas A&M University - Texarkana...Texarkana, Texas Job Type Staff Job Description Full-time Computer Support Specialist needed to assist the Information Technology department… more
- Daisy Brand (Garland, TX)
- …Daisy Brand is currently looking for a junior to mid-level (Field) Service Desk Technician. Primarily, the candidate will support local branch end users and ... + Configure and deploy workstations, servers, and network hardware + Work as Help Desk /Desktop Support staff to address reported issues and act as onsite … more
- DriveTime (Dallas, TX)
- … Specialist II, you will be a key part of our Enterprise Service Desk providing day-to-day IT technical support to employees across the DriveTime family of ... Specialist II, you would be the primary escalation point for the Enterprise Service Desk team. **Technical Support ** + Provide remote technical support … more
- TEKsystems (Houston, TX)
- …File, Process incoming mail Organize files and documents in alphabetical order Skills Customer service , Help desk support , Customer support , Help ... Support , Project management, Call center, Windows Top Skills Details Customer service ,Help desk support ,Customer support ,Help desk , Support … more
- Mass Markets (Killeen, TX)
- …AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representative to support inbound customer service , help desk , technical support , and ... and while prior contact center experience isn't required, experience in customer service , tech support , inside sales or back-office support is a plus.… more
- Mass Markets (Killeen, TX)
- …trusted partner in the industry. We are looking for customer service agents to support inbound customer service , help desk , technical support , and ... SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support , and customer sales interactions. It requires you to interact with… more
- Amentum (Houston, TX)
- …is preferred but not required for the position: + RedHat-based systems + IT Service Desk Support + Configuration management software (ansible, puppet) + ... This position, working on the Amentum JETS contract, will support the Flight Sciences Laboratory (FSL). + The FSL...labs and hosts a wide variety of analyses, which support almost all the major programs at JSC including… more
- Mb Solutions, Inc. (Houston, TX)
- …working in a team environment Requisition Preferences: + RedHat-based systems + IT Service Desk Support + Configuration management software (Ansible, Puppet, ... This position, working on the JETS II contract, will support the Flight Sciences Laboratory (FSL). + The FSL...labs and hosts a wide variety of analyses, which support almost all of the major programs at JSC… more
- Mb Solutions, Inc. (Houston, TX)
- …is preferred but not required for the position: + RedHat-based systems + IT Service Desk Support + Configuration management software (ansible, puppet) + ... This position, working on the Amentum JETS contract, will support the Flight Sciences Laboratory (FSL). + The FSL...labs and hosts a wide variety of analyses, which support almost all the major programs at JSC including… more