- Concentrix (Austin, TX)
- Job Title: Senior Solution Architect- Customer Experience - CX Solutioning Job Description We're Concentrix. The intelligent transformation partner. ... leading technology and insights to modernize and simplify the customer experience . Within our professional services team,...communication channels such as Voice (IVR), Messaging/Chat (Omni), user experience design and CX best practices +… more
- Amazon (Houston, TX)
- …and recommend new approaches, policies, and procedures for continuous improvement. Own the Customer Experience ( CX ) Intake Mechanism to help GDSP builders ... the Private Pricing Programs and Experiences (3PX) team. The Senior Design Strategist, 3PX will partner with UX researchers,...B2C settings with a proven ability to document the customer experience to identify gaps and opportunities,… more
- Amazon (Dallas, TX)
- …on the future today, consider joining Mechatronics & Sustainable Packaging Customer Experience Org. In the position of Sr . Ops Engineer Deployment & Ramp, ... newly constructed sites and operational fulfillment centers. As a Sr . Ops Engineer, your primary role is to own...status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team… more
- NRG Energy, Inc. (TX)
- …Instagram, LinkedIn and X. **Job description** The Senior Manager, Research & Customer Experience ( CX ) will be responsible for research, analysis, ... **Responsibilities** + Proactively lead NRG in identifying opportunities where market research, customer experience and competitive intelligence can play a role… more
- Amazon (Austin, TX)
- …builds Amazon's flagship suite of VoC products, connecting internal employees with their customer experience ( CX ) data and insights. We leverage ... every day to make every important aspect of the customer experience a little bit better." -...generative artificial intelligence (GenAI) to transform billions of unique customer interactions into simple and actionable CX … more
- Amazon (Dallas, TX)
- …are aligned on program status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal ... Description In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our … more
- Amazon (Dallas, TX)
- …are aligned on program status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal ... Description As a Sr . Operations Engineer, you will lead and manage...Brownfield and Greenfield Sites globally, maximizing solutions readiness and customer satisfaction. MSP CX maintains unified accountability… more
- Verint Systems, Inc. (Austin, TX)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Learn more at www.verint.com. **Overview of Job Function:** The Sr . Client Analyst is responsible for survey design, data...a team member and team leader + Voice of Customer / CX experience with multiple types… more
- Verint Systems, Inc. (Austin, TX)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... more at www.verint.com . **Overview of Job Function:** The Sr . Solution Architect- AI plays a critical role in...will include aligning Verint Da Vinci AI and Verint CX Automation technologies with customers' business objectives. This role… more
- Verint Systems, Inc. (Austin, TX)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... **Overview of Job Function:** We are looking for an Sr . Manager Public Relations to help expand and execute...business partners to cultivate relationships and engagement around Verint's CX Automation and AI Business Outcomes, Now TM vision… more
- Verint Systems, Inc. (Austin, TX)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... to customers, partners, press, and analysts. Familiarity with Verint or similar CX Automation, CCaaS or Workforce Engagement products required. Verint Systems Inc.… more
- Bristol Myers Squibb (El Paso, TX)
- …patients . To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... TAS lia i ses with other BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely and scientific… more
- Bristol Myers Squibb (Dallas, TX)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely and scientific… more
- Bristol Myers Squibb (Richmond, TX)
- …meet the HCPs expectations, the Institutional MHAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue, consistent ... partner portfolio aligned Therapeutic Areas Specialists (TAS) to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely and… more
- Verint Systems, Inc. (Austin, TX)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Learn more at www.verint.com . **Overview of Job Function:** Verint's Sr . Cloud Automation Engineer designs, develops and implements automated solutions for… more
- Verint Systems, Inc. (Austin, TX)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... business value for different audiences. + Strong problem-solving skills and adaptability to customer needs. + Experience with scripting or automation tools is a… more
- Verint Systems, Inc. (Austin, TX)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... . **Overview of Job Function:** As the GTM Strategy Sr . Director, you will be responsible for our Agent...solutions to our customers, prospects, and partners at the senior executive level, as well as to industry analysts… more
- Verint Systems, Inc. (Austin, TX)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... in Business, or related field required or equivalent work experience . + 5+ years of experience in... interacting with all levels of the organization including senior management. + Strong interpersonal and communication skills, both… more
- Verint Systems, Inc. (Austin, TX)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... customer 's ROI - increased capacity and improved CX experience . + Manage and nurture executive...with the ability to penetrate and establish relationships with customer 's senior -level executives. + Travel approximately 30-50%.… more
- Verint Systems, Inc. (Austin, TX)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... experience . + Experience in software or technology sector, ideally in customer experience and/or contact center technology space. + Experience with… more