- Rocket Software (TX)
- …a company where people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Technical Support Engineer provides technical ... subject matter expert on multiple products. The Premium Support Engineer is assigned to support...engineer will develop business relationships with the customer's technical and management staff and support the… more
- Palo Alto Networks (Plano, TX)
- …is to create an environment where we all win with precision. **Your Career** As a Senior Technical Support Engineer , you will engage directly with our ... in at least one customer-facing technical support position as Senior Support Engineer or as Escalations Engineer + Proficiency with Windows… more
- Applied Materials (Dallas, TX)
- …leading global company. Visit our Careers website to learn more about careers at Applied. ** Technical Support Engineer (TSE)** TSEs provide technical ... analysis and support FSO repair activities through escalation closure. + Support multiple technical escalations, resolve with focus on time to resolution… more
- Broadcom (Plano, TX)
- …Broadcom's Mainframe Software Division (MSD) is looking for a talented and motivated Technical Support Engineer with a passion for Customer Success. ... others in adopting to product(s)/technology change. May act as a Designated Support Engineer for certain products/ customers. . Continually expands knowledge… more
- Palo Alto Networks (Plano, TX)
- …experience in at least one customer-facing technical support position as Senior Support Engineer or as Escalations Engineer in Cybersecurity ... XSOAR support team, you will serve our customer base providing technical support , by answering incoming support inquiries and managing escalations, phone… more
- Palo Alto Networks (Plano, TX)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... to improve overall software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Plano, TX)
- …SDWAN support team, you will serve our customer base by providing technical support , by answering incoming support inquiries and managing escalations, ... soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Plano, TX)
- …as needed (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, troubleshooting ... manner + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support Bulletins and other technical documentation… more
- Palo Alto Networks (Plano, TX)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... to improve overall software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Plano, TX)
- …fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers ... soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- US Tech Solutions (Houston, TX)
- …seals and associated features * Write and review qualification test procedures. * Support qualification tests within the Houston area. * Support troubleshooting ... and validation documents for the new seal **Experience and Skills:** * Degreed Engineer * 15+ years Oil & Gas industry experience, including experience with API… more
- Applied Materials (Austin, TX)
- …to learn more about careers at Applied. **Key Responsibilities** Responsible for all technical support related aspects at a specific customer: escalations, fleet ... and field escalation focal point between customer and Division by providing technical support and documentation to field engineers, technicians and product… more
- NextEra Energy (Houston, TX)
- …Experience:** + Working experience as a technical project manager or operations support engineer on a variety of small-to-medium scale projects + Strong ... ** Sr PGD Engineer - Operations Support (Flare/VAM projects)**...important impact on major company programs * Acts as technical liaison to individuals within and outside the organization… more
- Palo Alto Networks (Plano, TX)
- …continues to look for top-notch technical pro engineers to expand the team. As a Senior Technical Product Engineer at Palo Alto Networks, you will play a ... sales challenges and address solutions as needed. As a Sr . TPE, you will play a key role in... pro engineers to expand the team. As a Senior Technical Product Engineer at… more
- PNC (Dallas, TX)
- …Some responsibilities can be performed remotely. Additional locations may be considered. Sr . Data Center Network Engineer with experience in design, ... for enterprise engineering teams, full stack engineers, and clients. Uses technical knowledge and industry experience to design, build and maintain technology… more
- HashiCorp (Austin, TX)
- …into the office once a week Reporting to the Manager, Designated Support Engineering, the Sr . Support Engineer will be a key member of the Global ... communication with customers and responsiveness to their needs. The Sr . Support Engineer will grow...steps, convey process and product guidance + Solve incoming technical support requests within SLA, including high-severity… more
- JPMorgan Chase (Plano, TX)
- …the envelope to enhance, build, and deliver top-notch technology products. As a Senior Lead Software Engineer at JPMorgan Chase within the Corporate Sector, ... abilities and contributions will greatly influence the business, and your comprehensive technical knowledge and problem-solving tactics will be employed to tackle a… more
- IBM (Austin, TX)
- …Support & Services organization and advocate for customer satisfaction and success. The Sr . Support Engineer will troubleshoot complex issues related to ... product growth and development via weekly product meetings. The Sr . Support Engineer will attend...steps, convey process and product guidance * Solve incoming technical support requests within SLA, including high-severity… more
- Williams Companies (Houston, TX)
- …distributed control (DCS) and human-machine interface (HMI) systems and programming protocols for operations support Engineer Sr : As Engineer Sr ... (DCS) and human-machine interface (HMI) systems and programming protocols for operations support Technical Specialist Staff As Technical Specialist Staff,… more
- ENTRUST Solutions Group (Houston, TX)
- …on a variety of engineering tasks both independently and with ongoing supervision. The Sr . Project Engineer receives technical guidance, as needed, on new ... **Description** Senior Project Engineer - Transmission Line...standards will be key aspects of your responsibilities. The Sr . Project Engineer is responsible for performing… more