- Trellix (Denver, CO)
- …this role you will work cross-functionally with customer success, product, GTM, and services teams to scale service packages for the customer success ... Customer Success portfolio, service packages including elements of customer success, professional services , learning and support. * Engage and lead… more
- Vontier (Denver, CO)
- Leading the Claims team the Manager , Customer Service -ASC Claims is responsible for managing a team of Service Account Managers, overseeing the ... and effective management of service requests. The Manager , Customer Service -ASC Claims will...across departments. This position leads a team that reviews service requests, assists authorized services contractors (ASC),… more
- SHI (Denver, CO)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. CSM ... in our ITAM programs. The position reports to the Manager - ITAM Customer Success and ultimately...from customers. + Upsell customers to add additional ITAM services . ** Customer Success Responsibilities:** Work with allocated… more
- Cornerstone onDemand (Denver, CO)
- ** Customer Excellence Manager - North America** The Customer Excellence Manager is responsible for engaging with clients to drive value realization in ... the solution and mitigate retention risk. Through direct client engagements, the Customer Excellence Manager ensures optimization and the resolution of issues… more
- Wolters Kluwer (Denver, CO)
- … customer usage and renewal of Lippincott Solutions products, providing exceptional customer service that maintains or increases current customer ... The ** Customer Success Manager , Lippincott Solutions** is...onboarding of new customers by coordinating set up between customer service and customer to… more
- Restaurant Depot (Denver, CO)
- From $19.62 - $20.60 Position Title: Customer Service Manager Department: Sales Supervisor: Branch Manager FLSA: Non-exempt Position Summary: Responsible ... for providing professional and effective customer service to new and existing customers by utilizing in-depth knowledge of company products to increase store… more
- Iron Mountain (Denver, CO)
- …culture that will welcome your unique contributions? If so, let's start the conversation. The Customer Success Manager (CSM) role is a key member of the Iron ... decision maker(s) to structure partnership (s) strategy as it relates to customer requirements (new sales opportunities, service level expectations, training of… more
- Amazon (Denver, CO)
- …facilitate mission workload transformation. Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join our Worldwide Public Sector ... changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager...through our expertise, we inform priorities and influence the customer , AWS service , and best practices. *… more
- Trellix (Denver, CO)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer loyalty, ... ability to articulate the value of Trellix solutions and services that inspires the adoption of solutions, services...offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty… more
- Cleo (Denver, CO)
- …both internally and externally + Keep accurate records, including documented customer service actions and discussions. + Escalate issues appropriately ... ** Customer Success Manager ** at Cleo (US)...** Customer Success Manager ** at Cleo (US) Remote Cleo is a...working at an Enterprise Software and/or SaaS Company in Customer Success, Sales/Account Management, Professional Services , or… more
- PulteGroup (Englewood, CO)
- …REQUIRED EXPERIENCE (work related, tools/equipment, software, etc.): + Minimum of 5-7 years customer service and warranty experience or equivalent + Minimum of 2 ... year at Customer Care Manager II or equivalent +...to perform root cause analysis + Ability to manage warranty/ customer service processes in a high volume,… more
- Trustmark (Denver, CO)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of contact ... are getting the most out of Trustmark's products and services . The CSM is responsible and accountable for escalated.... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and… more
- Amazon (Denver, CO)
- …The Amazon Devices research team seeks a strategic and passionate Sr. Consumer Insights Manager to help us uncover customer needs and translate them into ... services and we dive deep to improve the customer experience of our released devices and services . We're also builders, which means we're always looking for… more
- Aaron's Inc (Lakewood, CO)
- …thing! As a Sales Manager on our team, you are crucial to the customer service experience in our stores. Among other essential duties, you will generate ... to create for yourself. Here's one possible path with us: **Sales Manager ** **>** ** Customer Accounts Manager ** **>** **General Manager ** **The Details**… more
- Deloitte (Denver, CO)
- Configure, Price, Quote (CPQ) Manager Customer & Marketing is creating a new model for a new age-we are an agency and a consultancy. Understanding the digital ... strategies, insights, experiences, and talent to enable outstanding sales and customer service experiences. + Unleashing the powerful of the Salesforce platform… more
- Acosta Group (Aurora, CO)
- …the assigned principals' business (division and/or geographic), within designated " customer accounts". Primary responsibility includes increasing sales and market ... assigned customers at the lowest cost. + Develop a Customer Business Plan that will deliver the principals' business...+ Provide feedback to the Team Leader and/or General Manager on how to build organizational capacity and improve… more
- AutoNation, Inc. (Littleton, CO)
- …enrollment advisor, personal trainer, sales, marketing, market, sell, video, retail, groove, manager , store, college, customer , service , training, larry h ... With? This position interacts daily with Customers, Sales Associates, other Managers, Financial Services Manager , and support staff, just to name a few. What… more
- Walgreens (Thornton, CO)
- …solutions that exceed customer expectations and builds loyalty. + Supports Store Manager in observing customer service trends, analyzing customer ... by greeting them and offering assistance with products and services . Resolves customer complaints in a timely...a positive customer experience. Models and shares customer service best practices. + Monitors … more
- Autodesk (Denver, CO)
- …goals by using Autodesk solutions to the fullest potential. You will report to the Manager , Customer Success and will be a hybrid work environment in our Denver, ... sales teams, the reseller partner ecosystem, technical support, client services , and others to drive customer success...support, client services , and others to drive customer success milestones + Drive a high-level of … more
- Vista Outdoor (Denver, CO)
- …initiatives + Other duties as assigned **You have:** + One or more years of customer service experience required + One or more years of sales experience ... with performance-based compensation. This position reports to the Senior Manager , Customer Experience and allows you the..."can do" attitude + Must possess a passion for service and sales + Keen understanding of the product… more