- Pearl Interactive Network (Salt Lake City, UT)
- …for coaching, accountability, and service excellence, we want to stay connected. The ** Call ** ** Center Supervisor ** **(CCS)** is responsible for providing ... out the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in… more
- Proofpoint (Draper, UT)
- …Exceptional in execution and impact. **The Opportunity** As a Staff Operations Command Center Supervisor , you are responsible for helping ensure the efficient ... more advanced certification types. Cloud Vendor certifications As a Staff Operations Command Center Supervisor are a key Leader and strategic enabler within the… more
- ASM Research, An Accenture Federal Services Company (Salt Lake City, UT)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- Molina Healthcare (Salt Lake City, UT)
- …experience in healthcare/ health plan industry, including 1+ years as a supervisor . * Strong communication skills * Strong analytic and problem solving abilities ... **Preferred Education** Associate's or Bachelor's Degree **Preferred Experience** 3+ years of healthcare or health plan supervisory experience. Managed Care operations experience. Prior Medical Assistant experience. To all current Molina employees: If you are… more
- Evolent (Salt Lake City, UT)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... **What You'll Be Doing:** Evolent is looking for a Supervisor , Provider Services to play a pivotal role in...to play a pivotal role in leading our contact center team, ensuring the effective and efficient management of… more
- Prime Therapeutics (Salt Lake City, UT)
- …revenue generation. + Monitors call traffic and makes adjustments based on call center traffic patterns. + Produces monthly team report detailing team ... decision we make. **Job Posting Title** Education & Outreach Supervisor , Clinical Pharmacy Operations **Job Description** Serves as a...Delegates work to agents as needed. + Proactively addresses call center concerns and identifies areas of… more
- ABF Freight (Salt Lake City, UT)
- …a career. Regional Support Supervisors are primarily responsible to fill vacant supervisor positions at Distribution Centers and Service Centers through the ABF ... by the Manager of Relief Supervision. The DC Support Supervisor is also responsible for ensuring all DC and...is also responsible for ensuring all DC and service center operations are performed according to Company procedures, standards,… more
- TTEC (Salt Lake City, UT)
- …Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly + Call center experience + Have an active Resident State Insurance License ... or the ability to successfully complete the college of insurance program and obtain a license What You Can Expect + Supportive of your career and professional development + An inclusive culture and community minded organization where giving back is encouraged… more
- University of Utah Health (Salt Lake City, UT)
- …care. Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards ... processes to align employee performance and behaviors. + Completes required after-hours on- call rotation. **Knowledge / Skills / Abilities** + Ability to perform the… more
- Encore (Salt Lake City, UT)
- …Responsible for performing rigging activities in a Hospitality or convention center environment while upholding safety and quality standards per all trade, ... Escalate any problems with hardware and recommend solutions to resolve issues to supervisor . **Job Qualifications** * High school diploma or equivalent * 500+ hours… more
- Cardinal Health (Salt Lake City, UT)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... the day to address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Pearl Interactive Network (Salt Lake City, UT)
- …overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + ... needed. + Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.… more
- Live Nation (Salt Lake City, UT)
- …Follow standards and processes for ticket types, ancillary events and qualifiers + Maintain call center phone system, and keep current all phone menus and ... + Balancing and reconciling daily/nightly ticket sales + Assist Manager/ Supervisor in reconciliation of cash drawers and ticket stock...over the phone + Facilitate night of show Will Call & Guest List Operations + Troubleshooting night of… more
- Encore (Salt Lake City, UT)
- …Responsible for performing rigging activities in a Hospitality or convention center environment while upholding safety and quality standards per all trade, ... Rigger-** Responsible for performing rigging activities in a Hospitality or convention center environment while upholding safety and quality standards per all trade,… more
- Pearl Interactive Network (Salt Lake City, UT)
- …human services fields required + Minimum 1-year related post-graduate work experience + Contact/ call center experience preferred due to high call volume. ... + Assess the needs of the caller to ensure first- call resolution of all presented needs. + Demonstrate outstanding...and respond as indicated under the direction of the supervisor and in accordance with established protocols. + Perform… more
- Wells Fargo (Salt Lake City, UT)
- …+ Ability to execute in a fast paced, high demand, metric driven call center environment + Excellent verbal, written, and interpersonal communication skills ... Fargo is seeking a Customer Service Representative in our Investment Contact Center (ICC). Wealth Investment Management (WIM) Contact Center provides service… more
- Vighter Medical Group (Salt Lake City, UT)
- …to provide patient care support at the George E. Whalen Veterans Affairs Medical Center , located in Salt Lake City, Utah . Computed Tomography ( CT) Technologists ... Tech will perform other functions as determined by the Supervisor in expediting the care of the patient. Principle...performed CT Radiology procedures at the Veteran's Affairs Medical Center in Salt Lake City, UT. + Responsible for… more
- Cayuse Holdings (Salt Lake City, UT)
- …Systems Management, or equivalent work experience in a related field. + Previous supervisor experience in a call center environment **Our Commitment ... + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Strong communication skills; both verbal and written. + High… more
- Cardinal Health (Salt Lake City, UT)
- …+ Certified Pharmacy Technician, preferred + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems, ... calls, with ability to determine needs and provide one call resolution. + Manage workload of inbound faxes (if...receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems… more
- Cardinal Health (Salt Lake City, UT)
- …Certified Pharmacy Technician, preferred** 1+ years' experience in fast paced call center environment** Basic computer knowledge, Microsoft systems, telephony** ... handling inbound calls, with ability to determine needs and provide one call resolution.** Manage workload of inbound faxes (if applicable)** Investigate and resolve… more