- Capgemini (Warren, NJ)
- **Job Title:** Service Management Lead **Location** :... management tools such as BMC's IT Service Management ( ITSM , Remedy); Time ... NJ (onsite) **Travel** : 25% **Job description:** A Senior Service Management Consultant can be a member...Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS US MS_ **Title:** _Service Management Lead , ITSM , ITIL 3… more
- Mizuho Corporate Bank (New York, NY)
- …our IT services. Key Responsibilities: + Lead and manage the IT Service Management Operations team, providing guidance, mentorship, and support. + Oversee ... Join Mizuho in IT Service Management Operations! We are seeking...for ServiceNow Incident, Problem, Change, and Release modules. + Lead the implementation and optimization of ServiceNow modules to… more
- Honeywell (Morris Plains, NJ)
- …Let's make that impact together. As a GBE Business Partner within the global IT Service Management ( ITSM ) team, you will provide leadership in delivering ... Honeywell. **Key Responsibilities:** + Develop and lead ITSM enhancement projects to improve service delivery...seamless handover between IT teams to maintain continuity and service quality. + Drive service management… more
- NBC Universal (Englewood Cliffs, NJ)
- …and platforms relevant to Site Reliability Engineering, including Automation and Event Management platforms, ServiceNow, JIRA, and general ITSM principles. + ... Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and programming through… more
- MTA (New York, NY)
- …initiatives involving multiple vendors, agencies, and stakeholder groups. * Risk Management & Security Compliance: Ability to lead secure architecture ... needed to maintain service levels and user satisfaction. + Coordinate change management initiatives related to the adoption of cloud services across MTA IT. +… more
- Capgemini (New York, NY)
- …, and ** ITSM processes** . + Strong **communication and stakeholder management ** skills. + A knack for designing and executing **leadership engagement programs** ... isn't just about managing change-it's about **designing it** . You'll lead high-impact workstreams, collaborate with senior stakeholders, and craft strategies that… more
- NBC Universal (Englewood Cliffs, NJ)
- …+ 6+ years of experience directly managing and developing workflow, Agile, or ITSM management systems. + Experience with data visualization tools (Tableau, Power ... teams achieve their goals aligned with program roadmaps and initiatives + Lead development teams in self-organization, time, budget management and workload… more
- ServiceNow, Inc. (New York, NY)
- …C-level stakeholders. + Hands-on experience with the ServiceNow Now Platform, including ITSM , Service Portal, and integration development. + Expertise in cloud ... solutions with business objectives. As a trusted advisor, you will lead complex pre-sales engagements, design innovative solutions, and ensure compliance with… more