- Adecco US, Inc. (Austin, TX)
- **Job Title** : Customer Service Advocate - Service and Subscription **Department:** Global IAMS Customer Service **Location:** Zip Code: Austin, ... email via SF.com case management, escalating any persisting challenges to the Customer Service Team Manager/Senior Advocate /Regional Sales Manager/Pre-sales… more
- Centene Corporation (Austin, TX)
- …Purpose:** Delivers education and information to members and/or providers on behalf of the customer service team to help inform them of the latest updates or ... be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you'll have access… more
- Lumen (Austin, TX)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our ... handle urgent customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery & support to ensure… more
- Sharecare (Austin, TX)
- …+ Occupational Therapist Aide + Medical Coder + Dental Assistant + Experience in customer service in a healthcare contact center, provider office, or healthcare ... CST after training** The role of the Family Health Advocate is an exciting and innovative remote role newly...institution + Experience in successful resolution of high level/sensitive customer service issues. Sharecare and its subsidiaries… more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... influencing the future of developer productivity. As a Developer Advocate on our Developer Productivity team, you will work...actionable steps. About the team We are developers who advocate for tools that help developers, focused on creating… more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- Cisco (Austin, TX)
- …internal stakeholders. + Structure large, creative financial proposals that align to the customer 's business and technical requirements. + Advocate on behalf of ... Service Provider Account Executive Apply (https://jobs.cisco.com/jobs/Login?projectId=1444162) + Location:Offsite,...require domestic and potentially some international travel to visit customer sites and key customer stakeholders. +… more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- Amazon (Austin, TX)
- …following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data ... Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success… more
- Confluent (Austin, TX)
- …build state-of-the-art data streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical ... (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- SpaceX (Bastrop, TX)
- …looking to join an early-stage-support team and set the tone for Starlink customer service . RESPONSIBILITIES: + Triage and resolve customer issues ... software, and network expertise + Be a relentless internal advocate for the customer within SpaceX. Understand...certificate + 1+ years of experience in a front-line customer support role and/or customer service… more
- Confluent (Austin, TX)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... with the sales team regarding expansion, upsell, and additional service /support opportunities within accounts + Guide adoption practices with...of Confluent + Work across the organization as the customer 's champion to advocate for their needs… more
- Logitech (Austin, TX)
- …activate customer data for personalization, targeted campaigns, and improved customer service . AI-Driven Innovation & Efficiency + Incorporate AI ... customer relationships that deliver sustained engagement and maximize lifetime customer value (LTV). + Advocate for customer -centric decision-making… more
- Amazon (Austin, TX)
- …account management, sales, marketing, buying, supply chain management, transportation, procurement, customer service , or consulting 3+ years in related ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Microsoft Corporation (Austin, TX)
- …+ Partner with other teams (eg, program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical ... explain highly technical issues to varied audiences. Able to prioritize and advocate customer 's needs to the proper channels. Take ownership and work towards a… more
- Meta (Austin, TX)
- …3+ years of experience in customer experience, customer support, customer care, or other service related analytics roles 11. Demonstrated experience ... **Summary:** As a CX Analyst Lead at Reality Labs' Customer Experience (CX) team, you'll be part of a...to create a comprehensive picture of experience drivers 4. Advocate for customers and influence corrective actions through periodic… more
- SpaceX (Bastrop, TX)
- … issues across multiple channels (digital, voice, etc.). Be a relentless internal advocate for the customer within SpaceX + Provide technical support to ... Customer Support Associate, Bilingual (Starlink) Bastrop, TX Apply...+ Experience in a training, learning and development, analytics, service design, vendor management, or content management role +… more
- Amazon (Austin, TX)
- …change management communications from AWS. You will work directly with different customer persona's to define requirements for each vertical/industry and feed these ... and long-term direction for a program that is the flywheel for customer change management, by different customer persona's/industries/verticals. * Own and… more
- Compass Group, North America (Austin, TX)
- …may vary, 8:00 am to 5:00 pm. More details upon interview. + Requirement: Prior customer service experience. + Pay Rate: $25.00 per hour. Make a difference in ... accurately explains them to customers. + Serves as an advocate of selling techniques to the customer ...an advocate of selling techniques to the customer by establishing good communication and assisting in the… more
- Red Hat (Austin, TX)
- …is looking for an experienced, enterprise-level engineer with a background in Platform-as-a- Service and container technologies to join us remotely as a Partner ... get industry-leading resources that enable their technical solutions and customer -facing services to run efficiently, so they can focus...work closely with the extended virtual account team and advocate on their behalf. At the same time, you'll… more