- R1 RCM (Austin, TX)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative - Team Lead** , you'll ... close attention to the departmental functions: high quality customer service , proper procedures, quality assurance, patient privacy, and confidentiality… more
- R1 RCM (Austin, TX)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative ** , you'll work to ... check prior to hire. **Here's what you can expect working in Patient Registration ( Customer Service ):** + Working on computers and answering phones to… more
- TTEC (Austin, TX)
- …and ignite your career with TTEC's award-winning employment experience. As a **Healthcare Customer Service Representative working remotely** , you'll be a ... experience + Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it...own unique way. **Job:** __Customer Care Representative_ **Title:** _Healthcare Customer Service Representative - Remote… more
- Ascension Health (Austin, TX)
- …and salary range at the time of the offer._ **Responsibilities** Perform a variety of customer service functions. + Handle customer service inquiries and ... various types of equipment to customers. May also include instructions on patient owned repairs. + Use systems for tracking, information gathering, or… more
- Merck (Austin, TX)
- **Job Description** The Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company's vaccines, as well as ... help protect them from vaccine preventable diseases. The Vaccine Customer Representative (VCR) is the primary point...Customer Experience Design, Customer Experience Management, Customer Feedback Management, Customer Service ,… more
- Baylor Scott & White Health (Austin, TX)
- …/ locations as assigned. **KEY SUCCESS FACTORS** + 2 years of healthcare or customer service experience or education equivalency required. + Proven to have good ... **JOB SUMMARY** The Access Services Representative 2 obtains current and accurate demographics and...and family members during traumatic events, while demonstrating exceptional customer service skills. + Demonstrates ability to… more
- Baylor Scott & White Health (Pflugerville, TX)
- …areas/locations as assigned. **Key Success Factors** + 2 years of healthcare or customer service experience or education equivalency required. + Proven to have ... communicate well with patients and families during trauma, while showing exceptional customer service skills. + Demonstrates ability to manage multiple, changing… more
- Cognizant (Austin, TX)
- …with their outstanding balance accounts to secure payment while providing exceptional customer service and maintaining positive customer relationships. You ... Healthcare Collections Representative We strive to provide flexibility wherever possible....the hospital to arrange debt repayment based on the patient 's financial situation and client repayment guidelines, using credit… more
- HCA Healthcare (Austin, TX)
- …revenue integrity, collections, payment compliance, credentialing, health information management, customer service , payroll and physician billing. We also ... invests in you as a Medical Insurance Claims Appeals Representative ? At Parallon, you come first. HCA Healthcare has...+ High school diploma or GED preferred. **Parallon** provides full- service revenue cycle management, or total patient … more
- Intermountain Health (Austin, TX)
- **Job Description:** The Self-Pay Representative role involves utilizing overall knowledge of the Revenue Service Center to provide accurate information when ... with patients. Their primary focus is to secure payments on outstanding patient balances, by providing account information and payment options, along with updating… more
- Cardinal Health (Austin, TX)
- …Appropriately routes incoming calls when necessary. + Meets company quality Meets patient service quality standards. **_Qualifications_** + 2-3 years of ... a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. +… more
- R1 RCM (Cedar Park, TX)
- …directly with patients. In this role, a successful candidate must display excellent customer service , commitment to assisting patients, and attention to detail. ... _Requirements:_ + _High School Diploma or GED_ + _Excellent customer service skills_ + _Compassionate communication_ For...in everything we do. Not only does that drive customer success and improve patient care, but… more
- Molina Healthcare (Austin, TX)
- …GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree **Preferred Experience** ... pharmacy services (such as, therapeutic drug monitoring, drug regimen review, patient education, and medical staff interaction), and oversight (establishing and… more
- Cardinal Health (Austin, TX)
- …or high touch customer interaction experience preferred + Previous Hub or Patient Support Service experience preferred + High School diploma or equivalent ... provide guidance on the appeals process if needed + Resolve patient 's questions and any representative for the patient 's concerns regarding status of their… more
- Fujifilm (Austin, TX)
- …QA/RA work. + Keep up to date on administrative responsibilities such as maintaining customer service orders and internal service records per Fujifilm ... satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root...record. **Physical requirements** The physical demands described here are representative of those that must be met by an… more
- Medtronic (Austin, TX)
- …necessary documentation (eg, implant registration, salesforce.com, mStar) and phone calls ( customer service ). + Updates sales representatives concerning cases. ... the third year, STEP candidates will continue to run patient cases and begin applying for open sales territory...and provides support with rotation and delivery to optimize customer service and efficiency. + Promotes Carelink… more
- Fresenius Medical Center (Round Rock, TX)
- **PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including ... competencies and skills for the position, including excellent communication, customer service , continuous quality improvement, relationship development, results… more
- Medtronic (Austin, TX)
- …Therapy groups in the areas of surgical coverage, follow-up, support, troubleshooting, customer service and education within a territory. In certain instances, ... This position is able to place an order with customer service for pending purchase orders and...to seek out, attract and develop employees who are patient -centric, passionate, and who represent the same wide variety… more
- Cardinal Health (Austin, TX)
- **_What Individualized Care contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining, and enhancing customer business ... of the patient and/or program + Resolve patient 's questions and any representative for the...School Diploma, GED, or equivalent work experience, preferred + Patient Support Service experience, preferred + Clear… more
- Fresenius Medical Center (Austin, TX)
- …**PURPOSE AND SCOPE:** Supports the Organization mission, vision, core values and customer service philosophy. Adheres to the Organization Compliance Program, ... utilizing standard nursing techniques to assist the physician in optimum patient outcomes following facility policies and procedures. **PRINCIPAL DUTIES AND… more