- Trustmark (Trenton, NJ)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. Key ... Accountabilities: + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules, products and procedures. + Determines root cause and resolve client/customer issues, communicating… more
- Cardinal Health (Trenton, NJ)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II , Customer Service Operations processes orders ... in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- NJM Insurance (Trenton, NJ)
- …operations. To meet these expectations, WC Claims Specialists are supported by a dedicated call center who can field calls for them and other specialized units ... NJM is seeking a Workers' Compensation (WC) Claims Specialist (I/ II /Sr.) . This is a full-time position and offers...1 -3 years' experience as a Workers' Comp Claim Representative , or comparable knowledge and experience with various aspects… more