- Merck (North Wales, PA)
- **Job Description** ** Customer Engagement Planning and Measurement - Business Unit Leader - US Market** The Customer Engagement Planning and ... + Oversee the development and execution of Omnichannel go-to-market and Customer Engagement planning activities that align with business goals and… more
- Penn Medicine (Plainsboro, NJ)
- …relationships, and to gauge patient/ customer satisfaction. Ensures patient and customer satisfaction through comprehensive and continuous measurement of ... championing quality initiatives with the providers and staff, maintaining a patient/ customer focus as evidenced by patient satisfaction scores and other indicators,… more
- Novo Nordisk (Plainsboro, NJ)
- …will be accountable for media strategy and collaborate across functions to optimize customer engagement as well as ensure a consistent brand/therapy area vision ... into consumer needs, preferences, and behaviors for input into a comprehensive customer engagement plan. Ensures alignment of positioning, messaging, and overall… more
- Otsuka America Pharmaceutical Inc. (Trenton, NJ)
- …and brand teams on the most effective channels and tactics to improve customer engagement and business performance. + Work cross-functionally to integrate ... frameworks to assess channel effectiveness. + Monitor omnichannel performance, evaluating engagement and conversion metrics to inform future campaign strategies. +… more
- Otsuka America Pharmaceutical Inc. (Princeton, NJ)
- …is pivotal in maximizing brand performance by driving HCP and consumer engagement , market development, and omnichannel execution. The role includes oversight of the ... cross-functional team, ensuring a strong connection between HCP marketing, consumer engagement , and sales execution. The Senior Director will collaborate closely… more
- Kohler Co. (Princeton, NJ)
- …to improve performance where needed. + Train to set service standards, educate on measurement tools, and share results of customer experience measurement ... with excellence, serve customers with an elevated level of service throughout the customer purchasing journey, and act as a center of excellence for the Kohler… more
- Verint Systems, Inc. (Trenton, NJ)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... ideal for a detail-oriented, collaborative professional who thrives in event strategy, planning , execution and stakeholder engagement . In addition to management… more
- Novo Nordisk (Plainsboro, NJ)
- …leadership position. This role will drive collaboration across functions to optimize customer engagement and ensure a consistent brand/therapy area vision and ... group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus… more
- Eliassen Group (Trenton, NJ)
- …business alignment, this role ensures AEP is configured to support high-impact customer engagement use cases across the organization, international markets, as ... will lead the end-to-end management of AEP, including schema planning , audience segmentation, data readiness, personalization enablement, and international sandbox… more
- Novo Nordisk (Plainsboro, NJ)
- …and value-added services aimed at maximizing market opportunities and enhancing customer engagement . By conducting thorough feasibility and viability assessments ... group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus… more
- Baylor Scott & White Health (Trenton, NJ)
- …app, myBSWHealth. You will work closely with cross-functional teams - including the customer engagement product, engineering, and marketing teams - to translate ... working in data analytics, with a strong background in digital data and customer journey analysis. **SALARY** The pay range for this position is $36.49 (entry-level… more
- Bristol Myers Squibb (Princeton, NJ)
- …a customer need, in line with brand strategic imperatives. + Embed New Customer Model Principals into launch planning & execution. + Provide Launch readiness ... Onimchannel Marketing to develop strong launch execution plans. + Ensure robust measurement , evaluation, and optimization plans for brand performance and tactics. +… more