- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Parsons Corporation (Manassas, VA)
- …You'll Bring:** + BS Degree + 4 years or 8 years total experience in IT / help desk support, etc. + The ability to obtain and/or maintain a Secret government ... clearance, which requires US Citizenship + Excellent communication skills, both written and verbal. This will be a key discriminator in candidate selection. + Ability to work both independently (minimal supervision) and as part of a support team. + Strong… more
- Huntington Ingalls Industries (Fairfax, VA)
- …and frame/packet structure * Experience in a network operations environment including help desk , customer communication, trouble ticketing, and issue resolution. ... Salary Range: $81,794.00 - $115,000.00 Security Clearance: Ability to Obtain Level of Experience: Mid Meet HII's Mission Technologies Division Our team of more… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …will require excellent oral and written communication skills. We seek a high level of energy towards providing best-in-class service across the organization, with a ... the team to provide helpdesk coverage during an early, mid , or late shift as needed, taking on incidents...+ Manage user requests for assistance via Atlassian service desk platform, prioritizing and carrying issues to resolution. +… more